ALM Nissan Newnan

I enjoyed my visit. Even though there were a lot of people I felt as though I didn't have a long wait. They addressed everything clearly to me as well. people I felt as though I didn't have a long wait. They addressed everything clearly to me as well. More

The waiting time period was around 3hrs for oil change and tire rotation and the agent didn’t allow me to use a coupon that I received on the mail. What is the point of sending/ receiving coupons if you and tire rotation and the agent didn’t allow me to use a coupon that I received on the mail. What is the point of sending/ receiving coupons if you are not able to use them? More

Nissan of Newnan offers a comfortable place to wait for your car to be serviced. I like that about our dealership. I like that they take it through the car wash before returning it to us. your car to be serviced. I like that about our dealership. I like that they take it through the car wash before returning it to us. More

Very good staff and work ethics very good polite and keep you informed on the progress of work being done and clear and good pricing. you informed on the progress of work being done and clear and good pricing. More

Buyer Beware of Used Cars! We bought a used Nissan Juke from Nissan of Newnan. About 30 days in, we started having troubles. On the interstate, we would loose torque, and not be able to gain speed. This from Nissan of Newnan. About 30 days in, we started having troubles. On the interstate, we would loose torque, and not be able to gain speed. This almost caused us to have an accident. We took it in, and they said nothing was wrong with it. We had it serviced the week of Labor Day. The oil changed, tires rotated, etc. On our way back, it lost torque again and said the engine needed to be serviced. This time, we took a video of what was happening. When we got back, I took the car into Nissan once again. On my way, I stopped to eat in my car with the engine running. All of a sudden, the car looked like it was on fire, with smoke rolling out of it. I turned the car off, and the smoke began dissipating. I was able to take a picture of a bit of the smoke, but not the rolling inferno it looked like. They have had the Juke now for about 2 weeks. They believe its a coolong fan issue, and a lack of coolant. Since I had taken it in for servicing the week before, you can imagine my distress. Now that they "believe" they know the issue, its gonna cost us almost $900.00 to fix. Since we have had this from almost the beginning of the purchase, we feel Nissan should cover it. The service department said the sales office would have to agree, which they did not. I spoke to a different manager over the phone. She stated that all used cars should be expected to have something wrong with it, that's why they cost less. The two reasons we went to the dealership was because of the expectation of a car fully inspected and problem free. (Especially a problem that could potentially be life threatening. ) We should have walked away at the beginning, when we went in because of the price. Originally we went in for an $8,000.00 car. We walked out with a $13,000.00 car....which included a bumper to bumper inspection. To solve our issues, we can trade the car in, but only for a new one. They devalued the car, so we would owe quite a bit more than what we bought it for. They said the new car rebates would give us about $4,000 to go "towards" the depreciation. We would also end up with double the payments. Seriously? This is the best they can do? This may seem like a bit of a rant; but I wanted to make sure people who choose to buy a used vehicle from Nissan of Newnan will know what has happened, and might happen to them. More

Very nice and friendly staff! I would recommend family and friends. They suites all needs and wants and a reliable team for your dealership. I will come back! and friends. They suites all needs and wants and a reliable team for your dealership. I will come back! More

Excellent service! The reason I continue coming back to your dealership is because of service. I trust you. Organized and a nice place to sit and wait for my car. your dealership is because of service. I trust you. Organized and a nice place to sit and wait for my car. More

Awesome customer service, amenities and location. Service technician always keeps you informed of any delays or issues in a timely manner during visit. Sales associates very friendly Service technician always keeps you informed of any delays or issues in a timely manner during visit. Sales associates very friendly More

This is the second time I had brought the vehicle in for the same repairs: windshield leaking, seat belt that grabs and won’t let go, and speaker crackling. Nothing has been fixed either time. The firs the same repairs: windshield leaking, seat belt that grabs and won’t let go, and speaker crackling. Nothing has been fixed either time. The first time they said they couldn’t find any of the problems. I showed them to Seth, which I would have been happy to do at any time. He said they could work on them if I came back. The second time there was a question as to what was under warranty. I sent over the extended warranty docs and a seat belt part was put on order. I was told to take a better video of the windshield leak. The one I provided wasn’t good enough. (I was never told about needing any additional warranty paperwork until I came back to check on the car after 3 hours on the second trip.) I now have a third appointment. This is really frustrating as it takes half a day each time and nothing has been fixed yet. More

Excellent Customer Service by Service Rep and team. They are always friendly and helpful to make you are taken care of during your visit! I would recommend Nissan Newnan are always friendly and helpful to make you are taken care of during your visit! I would recommend Nissan Newnan More