Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
ALM Nissan Newnan
Newnan, GA
2,502 Reviews
ALM Nissan Newnan in Newnan, GA, also serving Atlanta, GA, and Peachtree City, GA, is proud to be an automotive leader in our area. Since opening our doors, ALM Nissan Newnan has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible.
If you would like financing options and you are in the market to purchase a new Nissan or used car or truck, we will help you find financing options that fit your needs! Whether you have bad credit or no credit or are a first-time car buyer, you can trust that ALM Nissan Newnan will get you into the car or truck you choose with professionalism and attention to your needs.
ALM Nissan Newnan has experienced and reliable Service and Parts departments that are open extra hours to accommodate our customers' hectic schedules. As always, Nissan of Newnan offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (770) 254-3800 if you have any questions or comments.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 12:00 PM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,502 reviews
February 16, 2021
Phone system needs make over,,, Can’t get folks to return calls left messages but know return calls Service folks did great job for me calls left messages but know return calls Service folks did great job for me More
by TCMERF70
Verified CustomerEmployees Worked With
Tripp Harper, Eric Tate, Seth Matthews
February 14, 2021
Stopped in because car would not start in nearby parking lot. Nothing was found the first day but I left it overnight so it could be checked cold. Still no problem was detected despite numerous checks. I w lot. Nothing was found the first day but I left it overnight so it could be checked cold. Still no problem was detected despite numerous checks. I was quoted $99 for analysis which I thought was fair but but Tripp decided that because no issues were found that there would be NO CHARGE. Great customer service! Definitely will be back for all service needs. More
by GGOLF
Employees Worked With
Tripp Harper
February 14, 2021
Great service all around!! My experience was great. Mark was genuine in his customer service and one of the best sales person I've experienced while buying a new vehicle. He didn't hassle me during the pro was genuine in his customer service and one of the best sales person I've experienced while buying a new vehicle. He didn't hassle me during the process and was honest and upfront with me from the jump. More
by CMGODFREY27
Employees Worked With
Mark Capps, Ela Capdevila
February 13, 2021
Service was great ! Scheduled time to have service done no problem with getting seen no delays, informed regularly on the service of vehicle. Service dept. has always taken care of both of our Nissan vehic no problem with getting seen no delays, informed regularly on the service of vehicle. Service dept. has always taken care of both of our Nissan vehicles. Tripp in service dept has always been very helpful !! More
by CDO769
Employees Worked With
Ricky Simpson, Tripp Harper
February 13, 2021
Tripp is incredibly knowledgeable and helpful and just fun to talk to. Love his excitement and sincerity. The whole service dept is worth their weight in gold. fun to talk to. Love his excitement and sincerity. The whole service dept is worth their weight in gold. More
by BTOUSSAINT
Employees Worked With
Tripp Harper
February 10, 2021
The overall service of the team was excellent. They focused one what maintenance was necessary for the vehicle. They didn’t’ the try to upswell me on unnecessary service or parts. They kept me updated focused one what maintenance was necessary for the vehicle. They didn’t’ the try to upswell me on unnecessary service or parts. They kept me updated via text of the status of the repair, they gladly answered all my questions when I had them. Overall, I believe they care about their customers, the quality of the service and the Nissan reputation. More
by Hallsean
Employees Worked With
Tripp Harper
February 10, 2021
I went in the dealership looking to refinance my current vehicle and left with a new one. My salesman was awesome. I had a very positive experience vehicle and left with a new one. My salesman was awesome. I had a very positive experience More
by Johnathanberry45
Employees Worked With
Luis Barral
February 06, 2021
Service was very good. Service rep was professional and courteous. Would recommend this dealership for the purchase of a car or for service. Great experience. courteous. Would recommend this dealership for the purchase of a car or for service. Great experience. More
by apierant
Employees Worked With
Josh Johnson, Najalee Johnson
February 06, 2021
Wonderful service and nice staff with no pressure sales. They help with every aspect of making sure I understood everything about the vehicle and the service I was getting with it. They help with every aspect of making sure I understood everything about the vehicle and the service I was getting with it. More
by ANTHONYBRADLEY567
Employees Worked With
Santerria Harris
February 04, 2021
In terms of sales people, Norman is fantastic. In terms of service, the service adviser is nice but doesn't have much dialogue And failed to communicate the cost of additional services until it was time to of service, the service adviser is nice but doesn't have much dialogue And failed to communicate the cost of additional services until it was time to pay. In regards to the pricing consistency, inconsistent at best is what I've experienced. We purchased our Nissan from them in 2019 and have had factory service performed on it per the factory service interval ever since. The last time I had the vehicle serviced, I ultimately paid $100 more for an air filter on top of the normal oil change. Absurd is an understatement. A couple days thereafter, a customer service representative called me to get my feedback and when I expressed my concern regarding the pricing inconsistency, which for the record has been different every single time I've had the vehicle serviced, she mentioned I would get a call back 'to make it right or give me a discount' because my records were unavailable at the time to verify what I was saying. To say the least I never heard back. I will be changing my own oil and air filters from this point on because $170 for an oil change and air filter in a car that takes four quarts of oil is laughable on its worst day. let me reiterate, our salesperson in which we purchased the car from was fantastic and we will definitely be purchasing another car from him. However, the pricing for an incredibly standard 4 quart oil change and air filter is grossly inflated. I forgot to add that that price was including a $25 service gift card credit as well. I no longer see the value in bringing my car to the dealership for service as an oil change and air filter is a 20-minute, max, service. We have owned many vehicles and had plenty of service appointments with other factory service providers and thus far Nissan has been my least favorite simply because it seems like a gable as to what my bill will be next time. More
by T.weaver
Employees Worked With
Norman Davis
