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ALM Nissan Newnan

Newnan, GA

4.5
2,503 Reviews
ALM Nissan Newnan in Newnan, GA, also serving Atlanta, GA, and Peachtree City, GA, is proud to be an automotive leader in our area. Since opening our doors, ALM Nissan Newnan has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible. If you would like financing options and you are in the market to purchase a new Nissan or used car or truck, we will help you find financing options that fit your needs! Whether you have bad credit or no credit or are a first-time car buyer, you can trust that ALM Nissan Newnan will get you into the car or truck you choose with professionalism and attention to your needs. ALM Nissan Newnan has experienced and reliable Service and Parts departments that are open extra hours to accommodate our customers' hectic schedules. As always, Nissan of Newnan offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (770) 254-3800 if you have any questions or comments.
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783 Bullsboro Dr

Newnan, GA

30265

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Showing 2,503 reviews

June 03, 2015

Lower than 1 Star Switch and Bait. Promised everything and then when I arrived at the dealer they were no where in line with what others were publishing over the phone. More

by MP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NA
Jun 03, 2015 -

ALM Nissan Newnan responded

GOOD AFTERNOON! First, we apologize for any miscommunication that may have occurred with your visit. We strive to be as TRANSPARENT and FAIR as possible. Mr. Jim Buckman was the sales rep who assisted your sister who was very, very pleasant, in her attempt to purchase the car. Jim tried to speak with you about the deal and there seemed to be a misunderstanding because evidently you had some other qoutes that you wanted us to match or beat. The language that was used was not the most professional so Jim politely decided not to entertain the call any longer. We have to maintain a level of professionalism. That does not mean in ANY WAY we purposely lied to you or wanted to not earn your business. Our purpose as a dealership is create a long lasting automotive relationship. It is counter-productive for us to lie and cheat as a dealership. We are here to ANSWER ANY QUESTIONS you may have, please call 678-463-4958 and we can go over your deal in further detail. And again thank you for visiting NISSAN OF NEWNAN!

May 27, 2015

great customer service I was highly impressed yesterday when I brought my car in for service and Karen waited on me, she was so friendly and so helpful! More

by Susie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
May 29, 2015 -

ALM Nissan Newnan responded

Hi Susie and thanks for your kind words! We appreciate Karen as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again and make sure to like us on Facebook and follow us on Twitter to catch the latest service specials. Best, Britt Collier – CSI Manager - (770) 254-3800

May 23, 2015

New Car Purchase I went to Nissan Newnan to possibly buy a car. I was met with a greeting from a very nice gentleman named Chris Marrero. Chris listen to what I want More

by eliglad715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Mike
May 26, 2015 -

ALM Nissan Newnan responded

We appreciate you taking the time to share your experience with us and are happy to hear that Chris, and Mike was able to meet your needs. At the dealership, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best, Britt Collier – CSI Manager - (770) 254-3800  

May 21, 2015

customer service I went in to have my vehicle serviced and both times I went in I had the best customer service, I especially remember Karen she was so polite, and ver More

by katherine1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
May 21, 2015 -

ALM Nissan Newnan responded

Thank you for this fantastic review, Katherine! I am happy to hear that Karen was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Best, Britt Collier – CSI Manager - (770) 254-3800

May 19, 2015

awesome service I always have a great experience when I bring my car in for its regular service. I drive over 30 miles to come to this dealership. More

by SsZ's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie blasingame
May 21, 2015 -

ALM Nissan Newnan responded

Thank you for the wonderful review and for driving to the dealership from quite a distance to do your business. We will continue to offer the best car servicing experience to each and every customer we come in contact with. Thank you again for your kind words and business. Check us out on Facebook and Twitter for access to our exclusive specials. Best, Britt Collier – CSI Manager - (770) 254-3800

May 19, 2015

AMAZING!!! I cannot believe how amazing the service department is. Everyone there treats you like your family. Michael goes above and beyond what's asked and I h More

by jacque30223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
michael, jacob
May 21, 2015 -

ALM Nissan Newnan responded

Thank you for this great review, Jacque! I am happy to hear that Michael and Jacob were there to provide you an exceptional service. Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to see and service you in the future! Be sure to like us on Facebook and follow us on Twitter to catch all the specials! Best, Britt Collier – CSI Manager - (770) 254-3800

May 18, 2015

worst experience I strongly recommend to customers not to choose this Nissan Center( 0 Rating) Reason : I was looking for Nissan Leaf for the 24 months lease. I was More

by customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad and Jose
May 18, 2015 -

ALM Nissan Newnan responded

Good Afternoon! We definitely apologize your experience was not to your satisfaction. We reviewed the notes from the visit and spoke with ALL the Managers on duty. You where NEVER PROMISED $229.00 per month. We ask ALL our customers to bring with them ANY and ALL quoted prices fro their vehicle of interest. Unfortunately You were not able to provide anything for us to measure against. We worked up the numbers for ALL scenarios and even went on other Nissan sites to show that your price was not possible. We provided ALL the upfront fees and taxes which was withheld by the other dealers. We even mentioned that your price was a good deal and since we could not find a way to get to that price, we advised you and your family to purchase the vehicle at that price point since it was a really, really low price. Please feel free to call 678-463-4958 if you need ANY further clarity or communication about how our lease offers work. Thank you for visiting NISSAN OF NEWNAN and hopefully in the future we can meet all your automotive needs.

May 18, 2015

Very worst experience Disappointed and very shocking after reaching Nissan Newnan showroom. Initially we had a discussion over phone, they quoted $229 for Nissan Leaf for 2 More

by chandruboominath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bradd and Jose
May 18, 2015 -

ALM Nissan Newnan responded

GOOD AFTERNOON! WE APPRECIATE YOU VISITING OUR STORE THIS WEEKEND AND WE ARE DISAPPOINTED THAT IT WAS NOT YOUR SATISFACTION. THIS REVIEW IS VERY SIMILAR TO ANOTHER REVIEW LEFT BY ANOTHER GENTLEMAN ABOUT THE VERY SAME VEHICLE WHO WE WILL ASSUME WAS WITH YOU AT THE TIME OF YOUR VISIT. WE HAVE RESEARCHED THIS SITUATION AND HAVE THE ENTIRE DEAL AND QUOTE WE WORKED UP FOR YOU ON FILE AND THE PHONE CALL. WE ADVISED THAT WE WILL TRY AND WORK OUT THE BEST DEAL FOR YOU WHEN YOU VISIT THE LOCATION. UNFORTUNATELY WE WHERE NOT ABLE TO REACH YOUR DEAL AND VERY POSITIVELY ADVISED YOU TO GO PURCHASE THAT VEHICLE AT THE PRICE YOU AND YOUR PARTNER SAID YOU ALL WHERE QUOTED. WE UNDERSTAND THAT SOMETIMES DEALS CANNOT BE MET AND WE STRIVE TO BE AS TRANSPARENT AS POSSIBLE. NOW THERE WAS NO ACTUAL EMAIL OR PRINT OUT YOU SUPPLIED FOR YOUR QUOTE FOR US TO BE SURE BUT WE TOOK YOUR WORD FOR IT. WE TRIED OUR BEST BUT COULD NOT GET TO YOUR NUMBER. LIKE YOU HAVE MENTIONED YOU GUYS DROVE VERY FAR AND PASSED A LOT OF OTHER NISSAN DEALERSHIPS AND VISITED OTHER NISSAN DEALERSHIPS AS WELL. SOMETIMES WHEN A DEAL IS IMPOSSIBLE TO MAKE, IT IS JUST THAT IMPOSSIBLE TO MAKE. AGAIN WE WISH YOU LUCK IN TRYING TO REACH YOUR PRICE POINT ON THE LEAF, IT IS A BEAUTIFUL CAR AND WE HAVE NO DOUBT YOU WILL BE SATISFIED. IF YOU HAVE ANY QUESTIONS OR OTHER CONCERNS PLEASE DO NOT HESITATE TO CALL US AT 678-463-4958 AND WE WILL BE HAPPY TO EXPLAIN HOW LEASING WORKS AND WHAT OFFERS WE CAN PROVIDE FOR YOU! THANKS FOR VISITING NISSAN OF NEWNAN!! AND PLEASE GIVE US A CALL!

May 03, 2015

impressive customer service Nissan if Newnan exceeds expectations in every aspect. They are extremely professional and the buying experience never made me feel pressured. I recom More

by acooper919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
caleb, mike
May 03, 2015

Amazing purchase at Nissan-Newnan, Georgia Yesterday was my favorite car purchase EVER at the Nissan of Newnan! I have been a Nissan owner for my past three vehicles and knew in advance I wante More

by Gail from Florida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Carroll, Sammy, and Raquel.
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