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ALM Nissan Newnan

Newnan, GA

4.4
2,517 Reviews
ALM Nissan Newnan in Newnan, GA, also serving Atlanta, GA, and Peachtree City, GA, is proud to be an automotive leader in our area. Since opening our doors, ALM Nissan Newnan has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible. If you would like financing options and you are in the market to purchase a new Nissan or used car or truck, we will help you find financing options that fit your needs! Whether you have bad credit or no credit or are a first-time car buyer, you can trust that ALM Nissan Newnan will get you into the car or truck you choose with professionalism and attention to your needs. ALM Nissan Newnan has experienced and reliable Service and Parts departments that are open extra hours to accommodate our customers' hectic schedules. As always, Nissan of Newnan offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (770) 254-3800 if you have any questions or comments.
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783 Bullsboro Dr

Newnan, GA

30265

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Showing 2,517 reviews

May 24, 2016

amazed We'll I originally came in to get my car serviced it was in pretty bad condition but with help of young man by the name of Caleb located I was able to More

by trekelia burch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb,joseph
May 18, 2016

A Wonderful Experience!! :) From the second we entered the building we were welcomed with warm friendly smiles. Everyone was very friendly and made us feel welcomed. We bought ou More

by The Spooner Crew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dayton Hedges
May 01, 2016

Awesome experience Nissan of Newnan is one of the best dealerships I've ever been to. They are friendly ,attentive, caring and make you feel like you are right where you More

by Dana Elana Cole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Culvertson and Ashley Garner
May 17, 2016 -

ALM Nissan Newnan responded

Hello Dana! We are excited to hear that you had a wonderful experience here at Nissan of Newnan, and congrats on your brand new car!! If you ever have any questions just give us a call and we would be happy to help!

April 21, 2016

Amazing experience! Michael Monterroso is the "Man"!!! If you're looking for a good, quality vehicle with exceptional customer service and overall experience- see Michael More

by aleisha16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Monterroso
Apr 21, 2016 -

ALM Nissan Newnan responded

Good Morning! Thank you for the POSITIVE REVIEW!! We will let Mike know to keep up the good work so he can continue to be an asset to NISSAN OF NEWNAN!!

April 14, 2016

Great shopping experience! Nathan Hosey, you are the man. We really appreciate your quick response in the short time and I got my dream car. Nissan of Newnan has very good te More

by Jill C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Hosey
May 17, 2016 -

ALM Nissan Newnan responded

Hi there Jill! Thank you for giving us your feedback and congrats on your new vehicle! Please give us a call if you ever have any questions!

April 07, 2016

Michael Monterroso made it a wonderful experience Michael is by far the best salesman I have ever had when buying a car! Michael knew all his information about the Nissan Rogue and impressed my husba More

by Lisa. Wade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Monterroso
May 17, 2016 -

ALM Nissan Newnan responded

Hello Lisa! Thank you for taking the time to give us your feedback. We always try to have our trained Sales Team have the most up-to-date knowledge so that we can deliver a quality vehicle and experience!

March 20, 2016

Great New Nissan Store Just went in this new Nissan store in Newnan to check out the new Altima. I was very impressed with the dealership and the folks who run it. It's More

by PalePreacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Mar 23, 2016 -

ALM Nissan Newnan responded

We appreciate your input. Glad to hear that you are impressed with the customer service we offer here at Nissan of Newnan. If there is anything more we can do for you please come back and see us any time! Take care! Best, Brittney Collier | Customer Service Manager | Brittney.D.Collier@gmail.com | 770-254-3800

March 16, 2016

Full price just isn't enough for these thieves I stopped by this dealership to purchase some parts on Tuesday, 15 March 2016. I provided my own part number and I knew the suggested retail price of More

by fowvay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joel Thompson; Mike Hulsey (indirectly)
Mar 16, 2016 -

ALM Nissan Newnan responded

Good Morning! First allow us to say thank you for giving us an opportunity to earn your business. We also appreciate you for taking the time out of your day to visit our location. We apologize for not being able to meet your needs and service your situation. It is never our intentions to try to hide or mislead ANY of our current and prospective customers. We take every situation very serious to insure we are transparent in our business practices. We understand you had a researched price that was different from the pricing we had set for our same Nissan part. We did our research and found the same part for our price and your price of $5.79 as well. What happens also is that there a lot of other fees that associated with online ordering such as shipping fees that basically are more than the item you want to purchase. What we do to help in this situations is offer a price match policy to cover these situations. We offered this as an option that was unfortunately turned down. We still extend this offer and would like to answer any other questions you may have. Again we thank you for your time and efforts.

Mar 16, 2016 -

fowvay responded

My response to the reply from the unidentified person who represents this dealership, note that I did go to another dealership and make my purchase of the item that I needed. You should understand that your excuses are truly not accepted as normal business practices and that customers will always, 100% of the time have options to your insults. I refused your offer to sell me a part at full retail because frankly it's an insult. Full retail means I can go to any Nissan dealership in the entire world and get the same deal. What precisely is Nissan of Newnan doing to set themselves apart from others? I think you have answered this question with your insulting reply to let your 'offer' stand at full retail. No, I don't need your services. You're nothing special and certainly won't be on my list of dealerships to even consider when buying parts, getting service, buying vehicles, etc. In this game gentlemen, you lose.

Mar 17, 2016 -

fowvay responded

One final comment to close this review. In the dealerships reply to my review they state that they never try to mislead any of their prospective customers. What precisely do you call it when you charge $12 for a $5.79 part? If that's not deception and misrepresentation I don't know what is. You're dishonest, you can't look a customer in the eye and explain to them why your prices are escalated, and then you try to brush it off by offering to sell a part at full retail. I hope this review assists other people with their decision making when it comes to selecting a dealership for their Nissan needs. Nissan of Newnan is the poster child for the slick willy tactics of the used car world.

March 16, 2016

Overview of Operation of Car I attempted to get instructions on the operation of the car as it relates to the Around View Monitor. The sales, maint,. folks tried to read manual, More

by Thomas Merrifield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service and sales
March 15, 2016

Tbe Best Place Ever From the moment I walked in I could tell everyone were genuine and love what they do. James was outstanding and I would definitely go back and recomme More

by ChriS4537
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James, and the lady that once worked for delta with the airplane charm bracelet.
Mar 23, 2016 -

ALM Nissan Newnan responded

Thank you for your feedback and recommendation, Chris. It's fantastic to know that James was able to make your car purchase incredibly great. We look forward to working with you or anyone you might send our way in the future. Best, Brittney Collier | Customer Service Manager | Brittney.D.Collier@gmail.com | 770-254-3800

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