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ALM Nissan Newnan

Newnan, GA

4.5
2,501 Reviews
ALM Nissan Newnan in Newnan, GA, also serving Atlanta, GA, and Peachtree City, GA, is proud to be an automotive leader in our area. Since opening our doors, ALM Nissan Newnan has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible. If you would like financing options and you are in the market to purchase a new Nissan or used car or truck, we will help you find financing options that fit your needs! Whether you have bad credit or no credit or are a first-time car buyer, you can trust that ALM Nissan Newnan will get you into the car or truck you choose with professionalism and attention to your needs. ALM Nissan Newnan has experienced and reliable Service and Parts departments that are open extra hours to accommodate our customers' hectic schedules. As always, Nissan of Newnan offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (770) 254-3800 if you have any questions or comments.
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783 Bullsboro Dr

Newnan, GA

30265

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Showing 2,501 reviews

March 20, 2016

Great New Nissan Store Just went in this new Nissan store in Newnan to check out the new Altima. I was very impressed with the dealership and the folks who run it. It's More

by PalePreacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Mar 23, 2016 -

ALM Nissan Newnan responded

We appreciate your input. Glad to hear that you are impressed with the customer service we offer here at Nissan of Newnan. If there is anything more we can do for you please come back and see us any time! Take care! Best, Brittney Collier | Customer Service Manager | Brittney.D.Collier@gmail.com | 770-254-3800

March 16, 2016

Full price just isn't enough for these thieves I stopped by this dealership to purchase some parts on Tuesday, 15 March 2016. I provided my own part number and I knew the suggested retail price of More

by fowvay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joel Thompson; Mike Hulsey (indirectly)
Mar 16, 2016 -

ALM Nissan Newnan responded

Good Morning! First allow us to say thank you for giving us an opportunity to earn your business. We also appreciate you for taking the time out of your day to visit our location. We apologize for not being able to meet your needs and service your situation. It is never our intentions to try to hide or mislead ANY of our current and prospective customers. We take every situation very serious to insure we are transparent in our business practices. We understand you had a researched price that was different from the pricing we had set for our same Nissan part. We did our research and found the same part for our price and your price of $5.79 as well. What happens also is that there a lot of other fees that associated with online ordering such as shipping fees that basically are more than the item you want to purchase. What we do to help in this situations is offer a price match policy to cover these situations. We offered this as an option that was unfortunately turned down. We still extend this offer and would like to answer any other questions you may have. Again we thank you for your time and efforts.

Mar 16, 2016 -

fowvay responded

My response to the reply from the unidentified person who represents this dealership, note that I did go to another dealership and make my purchase of the item that I needed. You should understand that your excuses are truly not accepted as normal business practices and that customers will always, 100% of the time have options to your insults. I refused your offer to sell me a part at full retail because frankly it's an insult. Full retail means I can go to any Nissan dealership in the entire world and get the same deal. What precisely is Nissan of Newnan doing to set themselves apart from others? I think you have answered this question with your insulting reply to let your 'offer' stand at full retail. No, I don't need your services. You're nothing special and certainly won't be on my list of dealerships to even consider when buying parts, getting service, buying vehicles, etc. In this game gentlemen, you lose.

Mar 17, 2016 -

fowvay responded

One final comment to close this review. In the dealerships reply to my review they state that they never try to mislead any of their prospective customers. What precisely do you call it when you charge $12 for a $5.79 part? If that's not deception and misrepresentation I don't know what is. You're dishonest, you can't look a customer in the eye and explain to them why your prices are escalated, and then you try to brush it off by offering to sell a part at full retail. I hope this review assists other people with their decision making when it comes to selecting a dealership for their Nissan needs. Nissan of Newnan is the poster child for the slick willy tactics of the used car world.

March 16, 2016

Overview of Operation of Car I attempted to get instructions on the operation of the car as it relates to the Around View Monitor. The sales, maint,. folks tried to read manual, More

by Thomas Merrifield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service and sales
March 15, 2016

Tbe Best Place Ever From the moment I walked in I could tell everyone were genuine and love what they do. James was outstanding and I would definitely go back and recomme More

by ChriS4537
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James, and the lady that once worked for delta with the airplane charm bracelet.
Mar 23, 2016 -

ALM Nissan Newnan responded

Thank you for your feedback and recommendation, Chris. It's fantastic to know that James was able to make your car purchase incredibly great. We look forward to working with you or anyone you might send our way in the future. Best, Brittney Collier | Customer Service Manager | Brittney.D.Collier@gmail.com | 770-254-3800

March 14, 2016

Miracle You will not waste your time going there. I had a great salesperson and great team really to help me to be in my brand mew 2016 Nissan SV and i love i More

by 177happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant, and 2 more people i can not remember there name....Sorry!!!
Mar 15, 2016 -

ALM Nissan Newnan responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear our team was helpful during your visit and that you love your new 2016 Nissan SV. If you have any questions, please don't hesitate to reach out to us again. Best regards, Brittney Collier | Customer Service Manager | Brittney.D.Collier@gmail.com | 770-254-3800

March 11, 2016

Very Helpful. I think that the whole staff at Nissan of Newnan are some of the best people around. Trevor Martin was absolutely amazing. He Went out of his way to h More

by stevenhuckeba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Mar 15, 2016 -

ALM Nissan Newnan responded

Steven, we really appreciate you taking the time to leave a review about your car buying experience with us. We're glad to hear that Trevor went out of his way to help out with your needs. Thank you again for your continued business and recommendation. If there is anything more that we can do please come back and see us again. Take care! Best regards, Brittney Collier | Customer Service Manager | Brittney.D.Collier@gmail.com | 770-254-3800

March 02, 2016

Mr. James Walker My experience with Nissan of Newnan exceeded my expectations. We have been trying to get my boyfriend a vehicle for some time now and this is the only More

by Bbrazil1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Walker
Mar 02, 2016 -

ALM Nissan Newnan responded

Congratulations on your recent purchase! Thank you for allowing us to meet your automotive needs. And thank you for the positive review!

February 17, 2016

outstanding service i liked dealing with dayton,he was not only friendly but curtious.he helped me in every way possible that anyone could be helped.would deffinately go More

by cater1200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dayton
Feb 19, 2016 -

ALM Nissan Newnan responded

Thanks for the great feedback! We're very happy that Dayton was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Warm regards, Brittney Collier | Customer Service Manager | Brittney.D.Collier@gmail.com | 770-254-3800

February 09, 2016

Poor customer service The service department has failed miserably. Neglectful technicians that need to have more training before this department should be called exception More

by GoneRogue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department and voicemails
Feb 10, 2016 -

ALM Nissan Newnan responded

Good Afternoon! We spoke with our service manager and they gave us the history on your issue. Again we apologize for your lament of how everything transpired. We have met all our obligations and tried to go above and beyond to assist you. We also spoke with NISSAN CORPORATE and they advised us also that there was nothing to be done. You have Run-Flats and they are costly. We provided a price and there was no premature wearing of the tires. Again we apologize that you do not agree with the decision.

Feb 10, 2016 -

GoneRogue responded

Nothing was done in this matter to resolve the issues. The tires are being replaced as of right now. There are still issues with the department outside of the tires. Any effort to actually resolve or correct the situation were not met.

February 08, 2016

very nice people everyone was very nice to work with the showroom was very nice and everything was very clean would refer everyone I know to them like this dealership More

by juanita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
chris and mike
Feb 10, 2016 -

ALM Nissan Newnan responded

We appreciate your marvelous feedback, Juanita. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Regards, Sandy Greer | SGreer@unioncitytoyota.com | 404-931-8463

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