ALM Nissan Newnan
Newnan, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 12:00 PM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Excellent attention and service Everyone was very welcoming and attentive to our needs and questions. Nathan is a great sales agent. I believe I did get a good deal. Everyone was very welcoming and attentive to our needs and questions. Nathan is a great sales agent. I believe I did get a good deal. More
Friendly I had a good and friendly experience everybody was nice and friendly and I will ref a friend and family member to the dealership thanks I had a good and friendly experience everybody was nice and friendly and I will ref a friend and family member to the dealership thanks More
Excellent Chase went above and beyond for me and my family. He made the best experience pleasant. He showed me different vehicles, made sure I was comfortable w Chase went above and beyond for me and my family. He made the best experience pleasant. He showed me different vehicles, made sure I was comfortable with the selection. More
30,000 SERVICE ON MY 2013 370Z. KAREN WAS AWESOME. TOOK MY 2013 370Z IN FOR THE 30,000 MAINTENANCE, AS WELL AS A COUPLE OF OTHER ITEMS. THEY TOOK VERY GOOD CARE OF ME, AS THEY ALWAY KAREN WAS AWESOME. TOOK MY 2013 370Z IN FOR THE 30,000 MAINTENANCE, AS WELL AS A COUPLE OF OTHER ITEMS. THEY TOOK VERY GOOD CARE OF ME, AS THEY ALWAYS DO. More
Service Department Expert service...very dependable. Brad is always a pleasure to deal with. He answers any questions that I might have. Nissan service gives me a peace Expert service...very dependable. Brad is always a pleasure to deal with. He answers any questions that I might have. Nissan service gives me a peace of mind-a positive peace of mind...no stress! More
Ms christy was so helpful Got wonderful professional service and advise! I really trust Ms Christy and thank her for helping me!! Appointment wait was very minimal. My car f Got wonderful professional service and advise! I really trust Ms Christy and thank her for helping me!! Appointment wait was very minimal. My car feels new again! More
first trip to this dealership I would recommend them to anyone with or without a nissan. the staff was very friendly and helpful not just at the service desk but throughout the who I would recommend them to anyone with or without a nissan. the staff was very friendly and helpful not just at the service desk but throughout the whole experience! More
Excellent service I have always had excellent service at Nissan of Newnan they always take my car back when they say they're going to take my car back they always do th I have always had excellent service at Nissan of Newnan they always take my car back when they say they're going to take my car back they always do the service correctly they're just super friendly and super helpful More
Wonderful The service is wonderful as always, Karen make she feel like she’s known you forever. And Melissa backed up Karen when Karen got a little tied up… Jus The service is wonderful as always, Karen make she feel like she’s known you forever. And Melissa backed up Karen when Karen got a little tied up… Just great customer service More
Incompetent or sloppy? Scheduled warranty work to replace the radio unit from my 2015 Rogue. Showed up :15 min early (8:30am appointment). Left vehicle to have radio repla Scheduled warranty work to replace the radio unit from my 2015 Rogue. Showed up :15 min early (8:30am appointment). Left vehicle to have radio replaced, front power windows trouble shot and luggage rack cross bars installed. 1) the service writer told me it'd be $275 or so dollars to install the cross bars - which have two bolts for each attach point, for a total of 8 bolts AND the bars come with the torx wrench to install them, I asked if that could be right. A mechanic and I looked at the vehicle and he said that I would be charged one hour minimum of mech time to have them installed. I decided to do it myself - which I did and it took about :15 min. 2) Radio swap took until 2pm - from 8:30am until 2:00pm for a straight up radio swap. Seemed too long to me. When I finally picked up the car and drove home - the GPS/NAV didn't work. I called - which took several tries to get someone to pick up - and was told to come back. Back I went, through traffic, and waited about an hour for them to correct what they screwed up in the first place. 3) Balky front power windows "could not be dublicated". I had hoped that I could keep getting my car serviced at the dealership where we purchased it, but in light of my recent experiences there, I think not. The telephone wait times are off the chart and just TOO LONG. IMHO, This kind of sloppiness and/or incompetence comes from the top. Who ever is in charge of that dealership AND the manager of the service department have issues. Having to wait 10-15 min, or having to hang up and call back later, is crap and means you'll lose business - like mine. FWIW, Tripp Harper is a decent employee - he's doing his best, but is being screwed over by the rest of the "team" there - ie. who ever is running the service department. More