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ALM Nissan Newnan
Newnan, GA
2,501 Reviews
ALM Nissan Newnan in Newnan, GA, also serving Atlanta, GA, and Peachtree City, GA, is proud to be an automotive leader in our area. Since opening our doors, ALM Nissan Newnan has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible.
If you would like financing options and you are in the market to purchase a new Nissan or used car or truck, we will help you find financing options that fit your needs! Whether you have bad credit or no credit or are a first-time car buyer, you can trust that ALM Nissan Newnan will get you into the car or truck you choose with professionalism and attention to your needs.
ALM Nissan Newnan has experienced and reliable Service and Parts departments that are open extra hours to accommodate our customers' hectic schedules. As always, Nissan of Newnan offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (770) 254-3800 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 12:00 PM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,501 reviews
January 08, 2019
Third Visit..Disappointed When I arrived at the service desk, I was asked by the associate if this was my first time paying for service. It was my first time paying since my fi When I arrived at the service desk, I was asked by the associate if this was my first time paying for service. It was my first time paying since my first two oil changes and tire rotations were included with the purchase of the vehicle. I feel that the associate was trying to upsell me on services since it was my first time paying. I told the associate that I only wanted the oil change and tire rotation that I had scheduled. I also had a coupon for those services for $39.95 that I had verified as valid with the associate who had called me to set up my appointment. The associate at the service center then informed me that he could not honor this particular coupon but could honor another one on the same email I had received for $64.95. He said it was because of the particular oil that I have to have for my car. He then continued to try and talk me into getting additional services for my vehicle that I had already declined. The waiting area in the service department is very clean and well maintained. After my car got finished in a timely manner, the associate again told me to make sure that I got the services (changing of the air filter) done to my car that I had declined. I will make sure that I have the air filter changed, but I am unsure if I will be returning here to do so. I have never had the feeling of being taken advantage of because I am woman at a car dealership before, but I sat in the waiting area with that feeling. I will make sure if I return to bring my husband or let him take my car in because I do not want to come back to the dealership alone. Why would an associate even ask if this is the first time paying for services? This was the opening line for this associate, and it immediately made me feel uncomfortable and targeted. It is really a great disappointment because I have had nothing but amazing experiences with Nissan of Newnan before this service appointment. More
by Unknown123
Verified CustomerEmployees Worked With
Unsure of his name
January 08, 2019
Awesome service From the time I pulled up great customer service, to being introduced to the advisor rep-fantastic customers service! WIying time was not bad at all, From the time I pulled up great customer service, to being introduced to the advisor rep-fantastic customers service! WIying time was not bad at all, very fast and prompt! The advisor explained everything to me very detailed!!!! More
by DANDERSMI
Employees Worked With
Karen Pritchard
January 02, 2019
Thank you Tripp Haprper very informative. Excellent work on keeping me informed of all the cars needs and when. Found an issue I was unaware of on a new Nissan. Replaced Immediately. Excellent work on keeping me informed of all the cars needs and when. Found an issue I was unaware of on a new Nissan. Replaced Immediately. More
by LADYSU20
Employees Worked With
Tripp Harper
January 02, 2019
Excellent on knowlegde Tripp was excellent on his knowledge of what my vehicle needed ,He made sure I was taken care of while my vehicle was being worked on. Tripp was excellent on his knowledge of what my vehicle needed ,He made sure I was taken care of while my vehicle was being worked on. More
by KELLEY.MITCHELL
Employees Worked With
Kevin provided my transportation and helped me with directions on setting me up to see Tripp to have my service done. Kevin Feigen, Tripp Harper
January 01, 2019
Much better than Union City Location I have been taking my Rogue to union city location for 2 years now and have always left disappointed by the service. I decided to try Newnan based on I have been taking my Rogue to union city location for 2 years now and have always left disappointed by the service. I decided to try Newnan based on reviews. I was happy to actually have WiFi that worked, a movie theatre, a whole separate space to sit with my child and the service agents were very attentive and even vacuumed my car at the end. It took 1.5 hrs but that was estimated time initially and they lived up to their word. I am moving closer to Newnan soon but will return here regardless because I was pleased. I used to take my previous car to Jim Ellis Hyundai and was always pleased with the facility and service. I’ve finally found a Nissan location that matches that standard. More
by LACHAUNA.EDWARDS
Employees Worked With
Thought his name was something close to Casey or maybe with a G??
January 01, 2019
complete oil chng, tire rotation & updating service Best rating of personnel & work done to totally service and bring my Versa up to excellent condition. The service manager, Tripp Harper was totally he Best rating of personnel & work done to totally service and bring my Versa up to excellent condition. The service manager, Tripp Harper was totally helpful and caring in his effort to satisfy my needs. More
by GABROGDEN
Employees Worked With
Tripp Harper
January 01, 2019
Fix my ROGUE The oil change was excellent as usual. BUT, I have been to Nissan of Newnan 2 times since the week before Thanksgiving regarding an Air Conditioner pr The oil change was excellent as usual. BUT, I have been to Nissan of Newnan 2 times since the week before Thanksgiving regarding an Air Conditioner problem and to this day (Happy New Year), it still does not work. See you on Wednesday, January 2. More
by DONALDTHATCHER
Employees Worked With
Trevor St. Martin, Tripp Harper
January 01, 2019
Service I love going to the service department and allowing Karen to handle any issues or problems I may have, she always go above and Beyond to make sure i n I love going to the service department and allowing Karen to handle any issues or problems I may have, she always go above and Beyond to make sure i never leave the way i came.. More
by STEPHANIEBELLAMY10
Employees Worked With
Karen Pritchard
December 31, 2018
Need to Get Everything Working We went for an oil change. The service rep, Christi, was awesome even though she was short-staffed and busy. She did a great job. Overall time for We went for an oil change. The service rep, Christi, was awesome even though she was short-staffed and busy. She did a great job. Overall time for oil change was better than the last time. It was an hour+. The big disappointment was the theater room. We asked several individuals to fix the movie and if it was possible to get popcorn. Both times, we were told they'd be right back, however, after over an hour wait, NO ONE came to fix the movie or even to let us know. My thought is...if you have this available for your customers why isn't it working? More
by JSHAIKH
Employees Worked With
Christi Gates
December 31, 2018
Customer service The employees are amazing. Tripp helped with my service this go round he was funny and very knowledgeable about what needed to on my car. The employees are amazing. Tripp helped with my service this go round he was funny and very knowledgeable about what needed to on my car. More
by JONATHONW40
Employees Worked With
Tripp Harper
