ALM Kia South

This is the second time having my car serviced at this location, both times my car was kept for 2 weeks and the only way I was able to get any helpful information was to show my face ? because the commun location, both times my car was kept for 2 weeks and the only way I was able to get any helpful information was to show my face ? because the communication between the service manager, advisors, and the customer is very poor. My car was dropped off with a little under half a tank and I got it back on empty. I didn't even bother going back to say anything because I was already frustrated. More

This dealership is the best this dealership treat you with care this dealership gets you in and out with care this dealership gets you in and out More

This dealership met all standards of customer service and my wait was unbelievable great timing was well satisfied with the service and customer service my wait was unbelievable great timing was well satisfied with the service and customer service More

Do not patronize this place. They tried to pull a fast one on us. Was there for almost 5 hours. Went through the whole process on a car that we were quoted a $35k something 'o They tried to pull a fast one on us. Was there for almost 5 hours. Went through the whole process on a car that we were quoted a $35k something 'out the door price'. But when came time for the financing the price all of a sudden showed as $41k something. Was explained to me that the $35k something 'out the door price' was based on a $6k down payment. But NEVER in the whole process was that ever mentioned. It was mentioned several times that the $35k something was the 'out the door price', the numbers were adjusted several times because of 'extras' that we could not make use of because we were not from the area until it got to the $35k something price. AND NEVER WAS IT MENTIONED THAT THAT WAS BASED ON A $6k DOWN PAYMENT! The sales manager blamed the salesperson saying it was her mistake but would not honor the deal. We ended up not only wasting about 5 hours but also about $200 including about $50 to Uber there (and back) from Atlanta and missing our flight home. They didn't even offer to reimburse part of the uber or offer a ride to the airport. More

Lack of communication, service advisors-no knowledge, techs unable to fix N/A & recalls. Unprofessional techs unable to fix N/A & recalls. Unprofessional More

Lack of communication, service advisors-no knowledge, techs unable to fix N/A & recalls- unprofessional techs unable to fix N/A & recalls- unprofessional More

They did a great job! Jeril was very helpful! Thanks for everything! Would definitely recommend! Jeril was very helpful! Thanks for everything! Would definitely recommend! More

They've excellent customer service their friendly team contacted me quickly after I had inquired about one of the cars in their inventory, they offered me other interesting purchasing options and test dri contacted me quickly after I had inquired about one of the cars in their inventory, they offered me other interesting purchasing options and test drives More

Nice organized location, friendly staff work well helping me into a car. I would recommend going here me into a car. I would recommend going here More

This was my third visit to this dealer for service, and every time, the service has been exceptional... from the check-in, the wait, the friendliness of the staff, to the actual service. I have no complain every time, the service has been exceptional... from the check-in, the wait, the friendliness of the staff, to the actual service. I have no complaints and will definitely continue to use for future service needs. More