ALM Hyundai West - Service Center

Poor quality service and repair - left 3 different parts off the car when done. Repair wasn't done right either, warning light came on within 5 minutes driving. You need someone to check all this prior to off the car when done. Repair wasn't done right either, warning light came on within 5 minutes driving. You need someone to check all this prior to returning car to driver. Now more lost time from work and aggravation on how to get repaired correctly when its over an hr away. More

Everyone one is friendly. They make you feel comfortable and welcome. They provided great service. They make you feel comfortable and welcome. They provided great service. More

I had a great experience with the service center. It was easy to make an appointment and service was quick. It was easy to make an appointment and service was quick. More

Very pleasant personnel. Waiting area very comfortable. Didn't have to wait long for the service to be completed. Waiting area very comfortable. Didn't have to wait long for the service to be completed. More

The service was good until I left and realized that my service light was not turned off after I specifically asked for it to be done. Mr. Smith was knowledgeable and very kind. Now I have to figure out wh service light was not turned off after I specifically asked for it to be done. Mr. Smith was knowledgeable and very kind. Now I have to figure out when I will be able to take it back because I am very busy and this will be an inconvenience. More

Mrs Williams was great. Very Thorough and went over all of the information needed. Once my service was complete, she assisted me to my car overall great experience. I will d Very Thorough and went over all of the information needed. Once my service was complete, she assisted me to my car overall great experience. I will definitely come back to ALM because of her. More

The service was quick and good customer service The lobby was very clean and free water and coffee lobby was very clean and free water and coffee More

I had a good experience here I would return for my next service. although they forgot to give me a sticker for my next oil change, that's okay. service. although they forgot to give me a sticker for my next oil change, that's okay. More

I was seriously overcharged for my vehicle. The sticker price $45,000, the drive off cost $61,000. I don't know how I let the tie me up in that type of mark up. I hate myself for falling for th The sticker price $45,000, the drive off cost $61,000. I don't know how I let the tie me up in that type of mark up. I hate myself for falling for this and I hate them for doing this to me. I'm 72 and living on a fixed income. I just don't know how this happen to me. More

My service advisor Brendon was amazing. Very helpful and knowledgeable and accurate with timing. He let me know when my car was ready. Very helpful and knowledgeable and accurate with timing. He let me know when my car was ready. More