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ALM Gwinnett
Duluth, GA
226 Reviews
Our humble beginnings started back in 2006 when we started the journey of providing high-quality pre-owned vehicles for drivers around the Metro Atlanta area. Over time, we grew to ten locations, allowing us to provide help all around the state without requiring drivers to make the trip to one location.
Now, we offer an experience that allows us to help customers all around the country with our 100-percent online car buying experience. We want to help make your time with us convenient, which is why you'll be able to shop from the comfort of home when you want!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
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Showing 226 reviews
March 10, 2017
Alex Garcia was excellent A pleasure to work with knowledgeable represented dealership well.would recommend dealerships to everyone planning on sending all my friends and famil A pleasure to work with knowledgeable represented dealership well.would recommend dealerships to everyone planning on sending all my friends and family to see Alex More
by Abbott2010
Employees Worked With
Alex Garcia
February 22, 2017
Easy and quick I had already had my eye on a car I found online however when I came in to see it, I was greeted right away by Sunny. He was able to quickly show me t I had already had my eye on a car I found online however when I came in to see it, I was greeted right away by Sunny. He was able to quickly show me the car I was interested in. No long wait, I already knew what I wanted and he adjusted to my time constraint. I left in 20 minutes, applied for financing that evening, came back the next day and drove it home. A short wait for signing papers and finalizing financing. Easy peasy. I have a great new car, both Sunny and the loan officer were great, even fed me pizza because I was hungry :) More
by Automatic
Employees Worked With
I don't recall the name of the gentleman who helped me but he was new to this location, he is from Alpharetta , Sunny Tariq, Jim Collins
February 12, 2017
HONDA ACCORD PURCHASE Nate is very nice sales person to work with. No pressure and easy to make deal. He also replaced battery just in case. Car works fine as expected. Nate is very nice sales person to work with. No pressure and easy to make deal. He also replaced battery just in case. Car works fine as expected. More
by liveforflying
Employees Worked With
Nate Maoresha
February 12, 2017
Lie to make a sale The saleswoman was nice and helpful. I had already picked out the vehicle I planned on purchasing and was trading in a car I purchased 10 months earl The saleswoman was nice and helpful. I had already picked out the vehicle I planned on purchasing and was trading in a car I purchased 10 months earlier from them. The only complaint with the first transaction was after the sale I was given an "I owe you" to fix the paint on the rear bumper. I showed up twice to have the bumper fixed by their subcontractor that touches up paint. With an appointment to have this fixed twice I was given the run around on why he couldn't get to it. I never went back again as I was frustrated with the entire situation. The first purchase at ALM Mall of GA I just wrote a check for the difference between the trade and the vehicle purchased. No problems. However, when I went to purchase the vehicle at ALM Gwinnett we worked a deal and was prepared to write a check for the difference. They told me they cant take a check without running a soft credit pull to verify score. I told them ABSOLUTELY not. I have really good credit and the only things I have financed are business properties and I was in the process of refinancing a multi-million dollar loan, and didn't want any credit inquiries to mess up the refinance. I told them let me go to the bank on Monday and I'll bring back cash. They didn't want to do this because it was the last days of the month and they wanted to complete the sale by months end. So they had the Finance Manager and the Sales Manager come over and assure that nothing would be reported this was just a "SOFT" pull. Well, they are all liars that will do anything to make a sale. Of course a few days later I'm notified that an inquiry was done on Equifax under Speed Gears, Inc. on Dec 30th, 2016. Buyers BEWARE!!! This dealership lacks all integrity. ALM you lost a customer for life. I know you made over 10K on the transactions I gave you. The first vehicle I traded in you sold in 2 weeks for 5k more then you gave me on trade. Good for you...I'm fine with dealerships making money. The new owner called me because I left a check in the truck and I asked him what he paid. Just disappointed because I tried to be a loyal customer. More
by bholcombe
Employees Worked With
Shanta Washington
February 10, 2017
My experience was of excellent service from everyone. Everyone who assisted me with my purchase gave outstanding service from the gentlman who took me on a test drive, to Mac the manager, Jeff, Nate and B Everyone who assisted me with my purchase gave outstanding service from the gentlman who took me on a test drive, to Mac the manager, Jeff, Nate and Brian in the financial dept. It was a warm welcome entering the store and departing as a satisfying customer who will highly recommend ALM of Duluth to others. Sincerely, Blanche Jones More
by Blanche Jones
Employees Worked With
Brian Wakefield, Nate Maoresha, Mac Mccary, Jeff Massoll
January 09, 2017
Great service We had an excellent experience at ALM in Duluth the staff went above and beyond to make sure we were happy with the purchase and comfortable during ou We had an excellent experience at ALM in Duluth the staff went above and beyond to make sure we were happy with the purchase and comfortable during our time at the dealership with our kids. The sales people were very respectful and courteous at all times. More
by Casey A McComas
Employees Worked With
Ron Adamson, Tim Wright
December 25, 2016
Who writes these vehicle descriptions? Cold A\C????? Power Steering????? Are you kidding me? It's an S Class Mercedes. Tell me something I don't know, like: P1 Package, Warmth & Comfort Cold A\C????? Power Steering????? Are you kidding me? It's an S Class Mercedes. Tell me something I don't know, like: P1 Package, Warmth & Comfort Package, Driver Assistance Package, Burmeister Sound, instead of , "Runs Good." For sixty grand, I would hope that it runs good. Quit cutting and pasting ad copy from the 70's and tell me stuff that I really want to know! More
by Rob V
Employees Worked With
Just the online ad.
December 21, 2016
Helpful Sunny helped me with finding the right car. He went above and beyond for me. Even when the first car I picked was not on market anymore he found me so Sunny helped me with finding the right car. He went above and beyond for me. Even when the first car I picked was not on market anymore he found me something similar but better. Everybody in the office was so nice they even clapped when I came out with my keys ! Thank you so much ALM! I love my new car!!! More
by SS08
Employees Worked With
Brandon who works in Finance also was very helpful! Thanks so much , Sunny Tariq
December 21, 2016
Cordial and efficient Mr. Tariq offered complete commitment to the transaction. He made sure I was satisfied and we'll informed of all the details of our business. He went Mr. Tariq offered complete commitment to the transaction. He made sure I was satisfied and we'll informed of all the details of our business. He went out of his way to find the vehicle I was looking for. More
by ajj
Employees Worked With
Sunny Tariq, Jim Collins
November 02, 2016
Amazing selection in inventory My visit to ALM was exploratory in nature. However, as soon as I got there I was impressed with the warm reception i got and the choice of luxury cars My visit to ALM was exploratory in nature. However, as soon as I got there I was impressed with the warm reception i got and the choice of luxury cars i had to make a decision. My sales person was transparent and honest during the shopping process. Since I was on a short timeline to get another car, I got the help I needed and wrapped up the purchase in less than 4 hours. More
by thms2016
Employees Worked With
Tamir Williams
