ALM Ford Marietta

Derek Cates was not at first able to find the type/price of used truck that we were looking for in his inventory. He searched other venues and found several but we didn't choose them. We later found what of used truck that we were looking for in his inventory. He searched other venues and found several but we didn't choose them. We later found what we were looking for else where, at the same time Derek found the same truck but it was slightly older with more milage but was more expensive. We told him about the other truck we found and he got the price much lower. We ended up with the exact used truck we were looking for at a great price. Derek was never pushy nor did he act like a typical car sales person. He seemed truly interested in our needs and found what we were looking for. More

Derek was able to offer several options in order to make the deal happen. He was friendly and knowlegeable about the industry and the vehicle i was purchasing. If i were to buy another vehicle, I would pr the deal happen. He was friendly and knowlegeable about the industry and the vehicle i was purchasing. If i were to buy another vehicle, I would prefer to work with Derek. I also didn't feel too pressured the way many people feel when trying to buy a car thanks to Derek. More

Overall it was a good purchasing experience. I probably could have haggled for a little cheaper price, but the terms were well within my budget and Derek was an extremely helpful sales person without being could have haggled for a little cheaper price, but the terms were well within my budget and Derek was an extremely helpful sales person without being pushy which was worth a lot in my opinion. On a subsequent service call to fix a stuck warning light. The Service manager was very helpful and provided a loaner car which not every dealer will do. More

I knew what I was looking for when I came to Team Ford and Ty Tucker made sure I got it and the finance Department and Ty worked hard to get my Payments where I needed them to be. This is the second Esca and Ty Tucker made sure I got it and the finance Department and Ty worked hard to get my Payments where I needed them to be. This is the second Escape I have purchased from Team Ford and will be coming back for my future automobile purchases. I have dealt with other dealers that were high pressuring me into cars that I did not want but my whole experience here was positive. Great people and customer service to match. More

As I walked up to the dealership, Bob Bauer came out to greet me. I knew what I wanted and Bob worked really hard to get it. Their whole team was friendly and courteous. They were very open and explaine greet me. I knew what I wanted and Bob worked really hard to get it. Their whole team was friendly and courteous. They were very open and explained everything. The whole deal was very low pressure. To get me what I wanted, they had to get a car from another dealership. When the original deal didn't work out, they kept trying until they found exactly what I wanted. The car was perfect. After 1 month I haven't found even a minor quibble. Working with Team Ford of Marietta definitely exceeded my expectations. During the time I was at the dealership, they brought in a buffet lunch and invited their customers. I thought that was a nice touch. More

Team ford of marietta showed a lot of class about doing business they were very polite and upfront about everything thanks William for everything I will always keep this dealership in mind whenever car buy business they were very polite and upfront about everything thanks William for everything I will always keep this dealership in mind whenever car buying comes up. this was my fourth car I ever bought and I felt special throughout the entire process. More