ALM Ford Marietta

Dean Whitmore was very helpful with his explanations. The staff was kind and I had no issues about the service done on my Ford Connect. staff was kind and I had no issues about the service done on my Ford Connect. More

There was a lack of staff and technicians due to COV-ID.The wait time for an oil change and general maintenance was longer than usual on account of the lack of staff. COV-ID.The wait time for an oil change and general maintenance was longer than usual on account of the lack of staff. More

The services department is clean and the staff are very kind and extremely helpful. We use this location for the service of both our fords kind and extremely helpful. We use this location for the service of both our fords More

I took my car in for an oil change and to have the transmission checked. It took almost two weeks. No feedback from anyone. I kept calling to check the status. My service advisor was out for a co transmission checked. It took almost two weeks. No feedback from anyone. I kept calling to check the status. My service advisor was out for a couple of days and I never received a call back. I have always had good service and used them for 11 years on multiple vehicles. This is my last time. The service department has declined over the past two years. More

As usual, great service particularly provided by Gary Baxter, professional communication, explains all the findings and needs, clean environment Baxter, professional communication, explains all the findings and needs, clean environment More

A true pleasure to work with. Enjoyed our interaction, which was a two-hour oil change. Which should tell you something about Erica's skills. which was a two-hour oil change. Which should tell you something about Erica's skills. More

The service at Auto Nation Ford Marietta for our electric car has always been outstanding. If a recall was in play; they handled it. If there was a free upgrade to the connect system; done on spot. Also they car has always been outstanding. If a recall was in play; they handled it. If there was a free upgrade to the connect system; done on spot. Also they always provided timely updates for pickup, or advised if you should use the shuttle or a ride. Gary Baxter has always been our service rep. and taken care of us every time, no questions asked. More

Ruben Hernandez, Service Advisor provided excellent Ruben Hernandez, Service Advisor provided excellent professional customer service when I brought my vehicle into the dealership for service and repai Ruben Hernandez, Service Advisor provided excellent professional customer service when I brought my vehicle into the dealership for service and repair. He provided me with a reasonable estimate price of work, he explained thoroughly the repair work that needed to be done and as I waited in the customer service area Ruben updated me often on the progress of the repair work that was being done on my vehicle. A++ for Ruben Hernandez! More

Prompt, courteous service. Very satisfied. Dave was very attentive to my requests and handled them quickly. attentive to my requests and handled them quickly. More

They really care about customer satisfaction. I would refer my friends and family. Very satisfied!!! refer my friends and family. Very satisfied!!! More