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ALM Ford Marietta

Marietta, GA

4.4
586 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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869 Cobb Parkway, SE

Marietta, GA

30060

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Showing 586 reviews

September 24, 2021

Javon Brown Was a very Dedicated salesman. It took a few days for my to find the perfect vehicle. He was helpful and patience. Also the Finance manager Terrence Sims was awesome in this journey. Monty Johns More

by chiquitagreen15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javon Brown
Sep 26, 2021 -

ALM Ford Marietta responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

September 23, 2021

Great people. A bit too persuasive in selling extended warranty otherwise everyone courteous and polite More

by rdyounglove
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Baldwin
Sep 26, 2021 -

ALM Ford Marietta responded

Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 23, 2021

Dave was great giving me the information needed to conduct my business and return to pick up my car. He also helped me find a rental dealer so I could still get around. More

by kennethhammill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave in service.
Sep 26, 2021 -

ALM Ford Marietta responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 20, 2021

Rueben in the service center offered top notch customer service! Great communication skills- he even provided me with a follow up call a couple of days later to make sure all was okay with my car. More

by davidl.anthony78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reuben
Sep 26, 2021 -

ALM Ford Marietta responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

September 17, 2021

Trash customer service. Very slow. Lacks communication Operator was acting too tires to transfer calls More

by lexjsx
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Yates, Rodney Millsap
Sep 23, 2021 -

ALM Ford Marietta responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Marietta. Please call our General Manager at (770) 674-6077 for ways we can work towards resolving these issues. We look forward to hearing from you soon. Take care!

September 17, 2021

Historically, the service department has been slow, with check in and out being the main hassle as I had to go searching by for a service advisor willing to do their job. This last visit was a breath of fr More

by harisen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Barros
Sep 23, 2021 -

ALM Ford Marietta responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Marietta! If you have any further questions, please give us a call. We're always happy to help! Take care!

September 17, 2021

Always professional, friendly staff, no hidden fees or unnecessary adds-on. Very trustworthy , quality work. More

by Porteslenin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
Sep 24, 2021 -

ALM Ford Marietta responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 15, 2021

From the beginning of my search to the end this dealership has been tops. This was the best customer experience I’ve had buying a new car as a woman. I reached out explaining to them what I was lo More

by Soccer Mom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anton Davis, Tyrone Tucker, Jeff Wright, Behrouz Ravandi, Rodney Millsap, Clarke McDaniel, Bobby Jones
Sep 17, 2021 -

ALM Ford Marietta responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Marietta! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 12, 2021

James Taylor II was great. He was very detailed and patiently answered all of my questions for more than one vehicle. He was able to get me a better price than another dealership for the car that I wan More

by mm
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Taylor II, Lermedeyo Williams
Sep 15, 2021 -

ALM Ford Marietta responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you for the review!

September 10, 2021

Kendall and other staff are always pleasant. Minor issue repaired in a timely fashion after booking a few hours earlier on the Ford app. Great experience! More

by drljperk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall
Sep 13, 2021 -

ALM Ford Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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