ALM Ford Marietta

I bought a 2014 ford f 150 and traded a car in on it. With the trade .it was $21000. When i purchase a vehicle I take it home and get the book out I read the book and go over it top to bottom, Bad news i With the trade .it was $21000. When i purchase a vehicle I take it home and get the book out I read the book and go over it top to bottom, Bad news it was leaking fluid up under it at the oil pan.I'm pissed off at this point, I went first thing this morning to autonation ford where i bought it I went in and said i needed to talk to whoevers in charge.James comes over where i was sitting wanted to know what the problem was so i told him he was as nice as he could be.He told me it was under warranty they would fix whatever was wrong with it, gave me a Lincoln to drive home and told me it would be fixed by friday. I will be doing business with him for now on. Went pissed off and left happy. More

Very quick very simple process. Young blood was the salesman and got me in and out with my new bronco 2 door. salesman and got me in and out with my new bronco 2 door. More

Gary Baxter and the team did a great job. He is always very courteous and friendly. very courteous and friendly. More

The sales team here is top notch I'm 3 vehicles in with The sales team here is top notch I'm 3 vehicles in with this team The sales team here is top notch I'm 3 vehicles in with this team More

They passed on to me a pre-existing problem that was a major expense. The general manager was horrible to my wife when we tried to get them to work with us on the bill which was $2500.00. He was extremely major expense. The general manager was horrible to my wife when we tried to get them to work with us on the bill which was $2500.00. He was extremely rude! The problem with a stationary piece of glass on the backside of the sunroof which is where our major water leak was coming from, somehow he said that I was supposed to move the glass and caused the leak, which is impossible without breaking it. Please beware do not buy a car from here. They have horrible customer service. More

Sean was very helpful in finding a car from another dealership to be brought in. I appreciate Sean and the whole dealership working with my Ford employee plan and making things as smooth as possible. dealership to be brought in. I appreciate Sean and the whole dealership working with my Ford employee plan and making things as smooth as possible. More

It took two weeks to complete the repair 1261.00 and It took two weeks to complete the repair 1261.00 and thirty mile to fail. Oh only cost you another 6400.00 to replace the transmission that you said It took two weeks to complete the repair 1261.00 and thirty mile to fail. Oh only cost you another 6400.00 to replace the transmission that you said was strong.. service was the poorest I have ever seen . I still drive my first Ford a 1967 Mustang so you know that I’m a Ford guy. I think this dealership has by far the worst customer focus I have ever seen Don’t trust them when I talk to the general manager his first idea was would you like to trade you vehicle. No just get it fix right the first time. More

I came in just before closing time & was unable to turn off my Ford Explorer due to my battery dying(again). Dave Howard could not have been more kind or been more helpful! He immediately popped the hood, off my Ford Explorer due to my battery dying(again). Dave Howard could not have been more kind or been more helpful! He immediately popped the hood, called a wonderful tech & they replaced my battery. They were so wonderful I will be sending everyone I know to AutoNation Ford Marietta! Thank you!! More

Was treated well. Misunderstood the process & was a little disappointed that it was 35 minutes before my vehicle was serviced. Waiting area was clean & comfortable. Service technician was apologetic & little disappointed that it was 35 minutes before my vehicle was serviced. Waiting area was clean & comfortable. Service technician was apologetic & friendly as he made for a good visit. More

Excellent experience. Not pushy, very courteous, understanding, and intelligent about vehicles. Mr. Verley was the best and made this sale happen. Jeremiah was a strong salesman as well. Will de understanding, and intelligent about vehicles. Mr. Verley was the best and made this sale happen. Jeremiah was a strong salesman as well. Will definitely purchase next vehicle from there. More