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ALM Ford Marietta

Marietta, GA

4.4
591 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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869 Cobb Parkway, SE

Marietta, GA

30060

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Showing 591 reviews

November 03, 2021

I went in without an appointment and was well taken care of by Dean Whitmire. More

by joehavlik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Whitmire
Nov 06, 2021 -

ALM Ford Marietta responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

November 02, 2021

Great location, in and out promptly, David Howard was really cool and friendly. Gave me my estimated wait time and some humor. I’m from Florida but we’re always backed up. Will definitely come to this on More

by Destin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Howard 10 stars
Nov 06, 2021 -

ALM Ford Marietta responded

Hi Destin, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 01, 2021

Very poor customer service from adviser. Little or no communication of the status of my vehicle repairs, I had to call 3 and 4 times somedays just to get a status on my repairs. A repair that only took 3 More

by lashundak92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erica
Nov 06, 2021 -

ALM Ford Marietta responded

Hello, we are deeply disappointed by your experience at AutoNation Ford Marietta. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (770) 674-6077. We hope to hear from you soon. Take care!

October 29, 2021

Bought a car from autonation. All went well. The salesman was a gem of a guy. Overall great experience. Gregory Collins was the salesman - give that guy 100 stars. More

by DR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Collins (5+ star service)
Oct 30, 2021 -

ALM Ford Marietta responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!

October 28, 2021

Super helpful, found me the right truck at the right price/Specification. Greg went above and beyond what is normal even. Great experience. The truck is Amazing More

by Trevor Williams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerg Collins
Oct 30, 2021 -

ALM Ford Marietta responded

Hi Trevoer, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Nov 01, 2021 -

Trevor Williams responded

I will work with you again, thank you. I will be looking for some second-hand cars for my family in the next 2 months.

October 27, 2021

I bought a 2014 ford f 150 and traded a car in on it. With the trade .it was $21000. When i purchase a vehicle I take it home and get the book out I read the book and go over it top to bottom, Bad news i More

by bamadog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Taylor, Anton Davis
Oct 29, 2021 -

ALM Ford Marietta responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 25, 2021

Very quick very simple process. Young blood was the salesman and got me in and out with my new bronco 2 door. More

by Arkham_moto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young blood
Oct 29, 2021 -

ALM Ford Marietta responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 22, 2021

Gary Baxter and the team did a great job. He is always very courteous and friendly. More

by tombridge
Recommend Dealer
Yes
Employees Worked With
Gary Baxter
Oct 25, 2021 -

ALM Ford Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you, and have a fantastic day!

October 19, 2021

The sales team here is top notch I'm 3 vehicles in with The sales team here is top notch I'm 3 vehicles in with this team More

by Emmett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Verley, Rodney Millsap
Oct 25, 2021 -

ALM Ford Marietta responded

Hi, we appreciate you taking the time to leave us a response! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

October 19, 2021

They passed on to me a pre-existing problem that was a major expense. The general manager was horrible to my wife when we tried to get them to work with us on the bill which was $2500.00. He was extremely More

by Lbegley79
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry Metcalf
Oct 21, 2021 -

ALM Ford Marietta responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 674-6077 to discuss what we can do to help.

Oct 22, 2021 -

Lbegley79 responded

Jerry which is the general manager, was unwilling to work with me or my wife. Why would you want me to deal with the general manager again. After how he treated my wife in front of my kids. I travel for work and will be home at the end of this next week. I will take steps further and go over his head to make an executive complaint.

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