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ALM Ford Marietta

Marietta, GA

4.4
586 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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869 Cobb Parkway, SE

Marietta, GA

30060

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Showing 586 reviews

November 21, 2021

Pressured into buying extra warranty I didn’t want It was late I was tired More

by Krjonez
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg collins , Sydney Thorp
Nov 25, 2021 -

ALM Ford Marietta responded

Hi, thank you for taking the time to leave us feedback. If you ever need help, just give us a call.

November 11, 2021

Dealership was clean and neatShowroom was not busy but a Dealership was clean and neat Showroom was not busy but a salesman greeted us quickly More

by W_davies
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bobby Jones
Nov 14, 2021 -

ALM Ford Marietta responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Nov 14, 2021 -

ALM Ford Marietta responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 10, 2021

Needed new 12v battery for Electric Focus. They ordered battery, received next working day, scheduled installation, made appointment, installed that day. All is good. More

by ldamakow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
Nov 14, 2021 -

ALM Ford Marietta responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Nov 14, 2021 -

ALM Ford Marietta responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 08, 2021

We took our car and on a Thursday for a simple recall and told it would be ready at the end of the day. We called on Friday it wasn’t ready we called on Saturday it wasn’t ready. We were told it was one tech More

by Charles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary
Nov 09, 2021 -

ALM Ford Marietta responded

Hi Charles, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (770) 674-6077. We look forward to hearing from you.

Nov 09, 2021 -

Charles responded

Please feel free to call me at 404-702-4481. You never called me even one time to give me the status on my car. I had to call Thursday Friday and Saturday with not one status update so please pick up the phone and call

November 05, 2021

I am very thankful to have worked with Greg. He helped me get my Bronco and made this process SUPER easy & stress free!! Also, thank you to the rest of the staff that congratulated me. I've officially found More

by Demi G.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
Nov 08, 2021 -

ALM Ford Marietta responded

Hi Demi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 03, 2021

I went in without an appointment and was well taken care of by Dean Whitmire. More

by joehavlik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Whitmire
Nov 06, 2021 -

ALM Ford Marietta responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

November 02, 2021

Great location, in and out promptly, David Howard was really cool and friendly. Gave me my estimated wait time and some humor. I’m from Florida but we’re always backed up. Will definitely come to this on More

by Destin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Howard 10 stars
Nov 06, 2021 -

ALM Ford Marietta responded

Hi Destin, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 01, 2021

Very poor customer service from adviser. Little or no communication of the status of my vehicle repairs, I had to call 3 and 4 times somedays just to get a status on my repairs. A repair that only took 3 More

by lashundak92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erica
Nov 06, 2021 -

ALM Ford Marietta responded

Hello, we are deeply disappointed by your experience at AutoNation Ford Marietta. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (770) 674-6077. We hope to hear from you soon. Take care!

October 29, 2021

Bought a car from autonation. All went well. The salesman was a gem of a guy. Overall great experience. Gregory Collins was the salesman - give that guy 100 stars. More

by DR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Collins (5+ star service)
Oct 30, 2021 -

ALM Ford Marietta responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!

October 28, 2021

Super helpful, found me the right truck at the right price/Specification. Greg went above and beyond what is normal even. Great experience. The truck is Amazing More

by Trevor Williams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerg Collins
Oct 30, 2021 -

ALM Ford Marietta responded

Hi Trevoer, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Nov 01, 2021 -

Trevor Williams responded

I will work with you again, thank you. I will be looking for some second-hand cars for my family in the next 2 months.

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