ALM Ford Marietta

everything was excellent from the time i came in to the time i left a job well done time i left a job well done More

Took my car in for recall repair and it was finished 2 days ahead of projected time. They provided transportation home and back to the dealership. days ahead of projected time. They provided transportation home and back to the dealership. More

Dave Howard my Service advisor is great. My greatest complaint is the way they are forced to schedule work. This is with all FORD dealerships. I have a vehicle still in warranty. They want m My greatest complaint is the way they are forced to schedule work. This is with all FORD dealerships. I have a vehicle still in warranty. They want me to leave it there for two weeks before they even start to look at vehicle. FORD will not pay anything towards a rental. This is ridiculous. I want to make an appointment and bring in 1 day before the technician will be able to start. THIS IS NOT AN OPTION! Why does FORD REQUIRE THIS?! More

Been there several times each time is worse then the last time the worst customer service and workers ever. time the worst customer service and workers ever. More

Good and professional approach by team. The team’s “can do attitude “ is what amazed me during my car purchase duration. All obstacles during sales and documentation were cleared and prob The team’s “can do attitude “ is what amazed me during my car purchase duration. All obstacles during sales and documentation were cleared and problems solved to ‘make it happen’ on time. Appreciate the team commitment from all departments, be it sales ( Cory and Terence) or internet sales director (Artur) or finance (Montinez). A big thank you to the team. Great team work and personal touch. Regards Arun Jain More

I have been dealing with this service department for three years now, ever since I bought my F150 there. They’ve handled several different types of service issues, including regular oil changes, cabin a three years now, ever since I bought my F150 there. They’ve handled several different types of service issues, including regular oil changes, cabin air filter replacement, a problem with the rear tail lights last year, tire rotation, etc. They have always dealt very fairly with me as far as charges, and Dean Whitmire Service advisor is very attentive. Let’s put it this way – we drive past another Ford dealership to get to this dealership! That should say at all. More

I have purchased several vehicles at the Marietta location. I had to haggle a bit. As you do with all Dealers. However, in the end I was very satisfied with everything. I am personally a small busine location. I had to haggle a bit. As you do with all Dealers. However, in the end I was very satisfied with everything. I am personally a small business owner for 40 years. So that being said. Being treated right and honesty goes a long way with me. Thanks Auto Nation. More

I had a good experience with my salesman very courteous and patient and very knowledgeable with the car i I bought I will recommend him to other and the dealership. and patient and very knowledgeable with the car i I bought I will recommend him to other and the dealership. More

I went to the dealership to get my oil change change and figure out why I was getting my service light on.. Emmanuel I think that was the guys name. I told him if he could check the light and do my oil chan figure out why I was getting my service light on.. Emmanuel I think that was the guys name. I told him if he could check the light and do my oil change, after he check my car, he told me that I need new tires on the front. I told him to get a quote for me which he never did it because he was to busy on his phone and Apple Watch than taking care people. After my car went to the back to get the oil change, he come back and said that if I wanted to know why the light was on I had to pay $260 just for plug in the computer I see what the problem is and after that get charge for the repair… which of course I refuse to pay $260 just to know why the light is on More

Dean was great! He consistently kept me updated on my car and even got my price down a bit which was awesome! Thanks Dean! He consistently kept me updated on my car and even got my price down a bit which was awesome! Thanks Dean! More