ALM Ford Marietta | Page 33

My experience was perfect. My salesman Mr. Collins was very patient in helping me get the vehicle that I originally wanted. He was a pleasure to work with. He was very knowle My salesman Mr. Collins was very patient in helping me get the vehicle that I originally wanted. He was a pleasure to work with. He was very knowledgeable of my vehicle. He was a pleasure to work with. More

My service advisor Dean Whitmire was outstanding. He conversed with the service department about the advised added service to my Mustang's 35,000 mile service, having just turned 7 years-old. They sa He conversed with the service department about the advised added service to my Mustang's 35,000 mile service, having just turned 7 years-old. They said 2 hours. But had it completed and ready-to-go in 1 hour. Thank you. Dean recognizing my Veteran license plate, sparked a healthy conversation about our common interest in politics & the Navy. He was helpful in giving me an honorable military discount. Thank you. I work at Lockheed Martin, just around the corner from the dealership. My past service appointments sometimes meant that I had to leave my Mustang for the day. Their shuttle service in the morning back to work, and then picking me up at the end of my work day, to take my Mustang home, was outstanding. Thank you. More

everything was excellent from the time i came in to the time i left a job well done time i left a job well done More

Took my car in for recall repair and it was finished 2 days ahead of projected time. They provided transportation home and back to the dealership. days ahead of projected time. They provided transportation home and back to the dealership. More

Dave Howard my Service advisor is great. My greatest complaint is the way they are forced to schedule work. This is with all FORD dealerships. I have a vehicle still in warranty. They want m My greatest complaint is the way they are forced to schedule work. This is with all FORD dealerships. I have a vehicle still in warranty. They want me to leave it there for two weeks before they even start to look at vehicle. FORD will not pay anything towards a rental. This is ridiculous. I want to make an appointment and bring in 1 day before the technician will be able to start. THIS IS NOT AN OPTION! Why does FORD REQUIRE THIS?! More

Been there several times each time is worse then the last time the worst customer service and workers ever. time the worst customer service and workers ever. More

Good and professional approach by team. The team’s “can do attitude “ is what amazed me during my car purchase duration. All obstacles during sales and documentation were cleared and prob The team’s “can do attitude “ is what amazed me during my car purchase duration. All obstacles during sales and documentation were cleared and problems solved to ‘make it happen’ on time. Appreciate the team commitment from all departments, be it sales ( Cory and Terence) or internet sales director (Artur) or finance (Montinez). A big thank you to the team. Great team work and personal touch. Regards Arun Jain More

I have been dealing with this service department for three years now, ever since I bought my F150 there. They’ve handled several different types of service issues, including regular oil changes, cabin a three years now, ever since I bought my F150 there. They’ve handled several different types of service issues, including regular oil changes, cabin air filter replacement, a problem with the rear tail lights last year, tire rotation, etc. They have always dealt very fairly with me as far as charges, and Dean Whitmire Service advisor is very attentive. Let’s put it this way – we drive past another Ford dealership to get to this dealership! That should say at all. More

I have purchased several vehicles at the Marietta location. I had to haggle a bit. As you do with all Dealers. However, in the end I was very satisfied with everything. I am personally a small busine location. I had to haggle a bit. As you do with all Dealers. However, in the end I was very satisfied with everything. I am personally a small business owner for 40 years. So that being said. Being treated right and honesty goes a long way with me. Thanks Auto Nation. More

I had a good experience with my salesman very courteous and patient and very knowledgeable with the car i I bought I will recommend him to other and the dealership. and patient and very knowledgeable with the car i I bought I will recommend him to other and the dealership. More