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AAA Auto Buying Service

Charlotte, NC

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726 Reviews

6600 AAA Drive

Charlotte, NC

28212

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726 Reviews of AAA Auto Buying Service

April 27, 2019

Could Not Have Asked For A Better Car Buying Experience! I had the privilege of working with Nelson Baucom through AAA during by car buying experience. Nelson made everything seamless since my 1st phone call More

by Tsmith81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Baucom
Jun 07, 2019 -

AAA Auto Buying Service responded

Thank you so much for your review of your great experience with Nelson and AAA Auto Buying! We are so glad to hear how Nelson was able to cater to your exact car needs, both in coordinating the order and providing fantastic service throughout the entire process. We hope you are enjoying your new vehicle - please let us know if there is ever anything else we can help you with!

April 18, 2019

Best Car Buying Experience Ever! I tell everyone about my awesome AAA car buying service experience. It was so easy and hassle free. Not having to haggle or wonder if I am getting a More

by Teri R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Baucom
Apr 19, 2019 -

AAA Auto Buying Service responded

Teri, thank you for your great review of Nelson and AAA Auto Buying! We are so glad that Nelson provided such wonderful service in every part of your car buying process - from finding the exact car you wanted all the way to coordinating delivery to your location. We hope you're enjoying your new ride, and please let us know if we can help you again in the future!

April 18, 2019

Great Service! Terrance Caldwell did a great job of getting me into my new car. He was knowledgeable, friendly, and professional. He made purchasing a new car a pl More

by Schoolmarm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrance Caldwell
Apr 19, 2019 -

AAA Auto Buying Service responded

Thank you for your review of Terrance and AAA Auto Buying! It is wonderful to hear that Terrance provided you with great service that made your car buying experience enjoyable and hassle-free. If there is ever anything we can do for you in the future, please let us know.

April 17, 2019

Car buying made easy Few AAA members realize that a car buying service is even available, but this is the second time I’ve used the AAA car buying service. It is so much e More

by DoctorZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Baucom
Apr 19, 2019 -

AAA Auto Buying Service responded

Thank you so much for your review of AAA Auto Buying Service! Our service is one of the great benefits of being a AAA Member, and we are glad that you are making the most of your membership with our easy car buying service. It's great to hear that Nelson provided you with wonderful service in finding the exact car you wanted. Please let us know if there is ever anything else we can do for you!

April 05, 2019

A Very Good Experience This is the second time I've used AAA's Auto Buying Service and both times buying and trading cars were absolutely stress free. Nelson Baucom was my A More

by Fatherowl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Baucom
Apr 19, 2019 -

AAA Auto Buying Service responded

Thank you for your review of AAA Auto Buying Service and our Auto Buying Counselor, Nelson! It's great to hear that you are a repeat customer with our service and that both experiences have been easy and stress-free. We hope you're enjoying your new vehicle, and please let us know if there is anything else we can do for you.

March 31, 2019

Sail with the Pilot! This is the 4th vehicle I've bought through AAA. Nelson Baucom was awesome to work with! Found my new 2019 Pilot AWD and had it delivered to my door More

by PiloOnTheGo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Baucom
Apr 19, 2019 -

AAA Auto Buying Service responded

Thank you for your review of AAA Auto Buying Service, and for being a repeat customer with us! We're thrilled that Nelson provided you with an easy car buying experience that let you skip the dealership. If there is ever anything else we can do for you, please let us know!

March 22, 2019

buying used car Had email from AAA as often do, but had just had car accident and suspected the car would be totaled. So responded to email and Stephanie Jolly imme More

by Pat SC girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Jolly
Apr 19, 2019 -

AAA Auto Buying Service responded

Thank you for your review of AAA Auto Buying Service! We're sorry about your accident, but we are glad our email came at just the right time to lead you to our service. It's great to hear that Stephanie and Charlie provided an easy experience in helping you find just the car you wanted. Please let us know if there is ever anything else we can help you with!

March 19, 2019

Truck Purchase Nelson Baucom with AAA Auto Buying Service is first class.He was so easy to work with. He was not 'pushy" nor calling trying to contact me a million t More

by BooBoo01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Baucom
Apr 19, 2019 -

AAA Auto Buying Service responded

Thank you for your wonderful review of Nelson and our AAA Auto Buying Service! It's great to hear that Nelson and our team provided you with such hassle-free experience in purchasing your new truck. We hope you're enjoying your new ride, and please let us know if there is anything else we can help you with!

March 15, 2019

Best experience since 1990 This experience involved little work on my part other than identifying the car I wanted and all the options I wanted. I sent this to the AAA Buying Sp More

by Gnatdog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hogan
Apr 19, 2019 -

AAA Auto Buying Service responded

Thank you for your review of AAA Auto Buying! We are so glad that your Auto Buying Specialist, Mike, was able to provide you with an easy car buying experience in helping you find the exact vehicle you were looking for. We hope you're enjoying your new car, and please let us know if we can do anything else for you in the future!

March 14, 2019

Best way to buy a car. Using AAA takes the hassle out of buying a car. Tell them what car you're looking for, and they will go out and find that car at a price that you're More

by RetiredGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Jolly
Apr 19, 2019 -

AAA Auto Buying Service responded

Thank you for your review of our AAA Auto Buying Service! We strive to deliver a hassle-free experience to our customers, and that is exactly what our team delivered. We're thrilled about your easy process of car buying with us and hope you are enjoying your new ride! Please let us know if there is ever anything else we can do for you.

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