AAA Auto Buying Service
Charlotte, NC
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726 Reviews of AAA Auto Buying Service
excellence Larry is caring, smart, and dedicated to serving his customers. He located the perfect car for me. His ability to know my needs, know cars, understa Larry is caring, smart, and dedicated to serving his customers. He located the perfect car for me. His ability to know my needs, know cars, understand value in choosing the right car for a person is remarkable. The most outstanding quality for Larry is that he actually cares. This is a wonderful service for car buyers.. Will definitely recommend the AAA service and Larry. Thank you so very much, Larry. You took a stressful situation of choosing and buying a car away from me when you picked up the phone. This has been an absolutely wonderful experience. You receive the gold star from me. More
AAA...never knew you sold cars. Brian Barry was great to work with. Our KIA is beautiful and exactly what my husband wanted. Brian explained benefits to us on financing, insurance, and had us wrapped up in work with. Our KIA is beautiful and exactly what my husband wanted. Brian explained benefits to us on financing, insurance, and had us wrapped up in a matter of hours. More
5th time using AAA all great experiences Terrance was fun to talk to and made it a real pleasure to buy our car through AAA car buying service. Will definitely use AAA car buying service aga Terrance was fun to talk to and made it a real pleasure to buy our car through AAA car buying service. Will definitely use AAA car buying service again. More
Wayne was awesome. He was polite, responsive, and when the seller bumbled the sale midstream, wayne persevered and found a way to get us to the finish line quickly. Wrapping the financing into the deal m the seller bumbled the sale midstream, wayne persevered and found a way to get us to the finish line quickly. Wrapping the financing into the deal made this process particularly easy and smooth. We’re a 3-peat family with AAA buying service and continually recommend you all to others, including other long time AAA members who were apparently unaware of the service. Thanks and great job Wayne! More
Great Experience! Wayne was a pleasure to deal with and made car buying easy. He was persistent in helping us find the right car. Would definitely use Wayne and AAA ag Wayne was a pleasure to deal with and made car buying easy. He was persistent in helping us find the right car. Would definitely use Wayne and AAA again. More
Excellent Service I worked with a woman years ago that used AAA Auto Buying Service, so I decided to try it. I had nothing but a great experience - every question I had I worked with a woman years ago that used AAA Auto Buying Service, so I decided to try it. I had nothing but a great experience - every question I had was answered. Terrance Caldwell took fantastic care of me and helped me through the buying process. Prompt call-backs and emails, he kept me informed through the whole process. More
Brian did GREAT! Brian really took great care of all my questions and even sent me the contract to look over before I decided to pay! He everyone at this location trul Brian really took great care of all my questions and even sent me the contract to look over before I decided to pay! He everyone at this location truly cares about their customers and would tell you the truth about anything! Larry was the first person I talked too and he went the extra mile to find out more information for me. GREAT TEAM!! More
Excellent Service We have been members of AAA for about 30 years. We recently switched our auto insurance to AAA. A couple of weeks ago, we decided to buy another c We have been members of AAA for about 30 years. We recently switched our auto insurance to AAA. A couple of weeks ago, we decided to buy another car. The last car we purchased from Carmax - it was a hassle free transaction. We narrowed our selection to a Toyota Highlander. And then took a test drive. We considered buying from Carmax again, but a relative told us about the AAA Charlotte Service, and raved about it - she used the service twice! So, after taking a test drive at a local dealership, and deciding what we wanted, I contacted Terrance Caldwell from AAA Charlotte, who helped me thru the buying process. Terrance was professional, knowledgeable, and quick! Once I gave him the specs, he said he could have offers in a couple of hours - and he delivered! The two drivers who drove the vehicle to our home, 2 hours away from the dealer, were very nice. All and all, an Excellent experience. Thank You. More
I hate it when salespeople are pushy, and it really I hate it when salespeople are pushy, and it’s really bad when they say they’re the exact opposite, like here. Trying to get a car here was useless e I hate it when salespeople are pushy, and it’s really bad when they say they’re the exact opposite, like here. Trying to get a car here was useless except to aggravate and frustrate me more. I don’t want to spend my time having to defend my car choices and certainly not in a fight about it. I was tired from looking a cars already and did not anticipate having to explain why I might want to still look around. Nelson was very, very pushy and objectionable. I’m really glad I waited to buy my car elsewhere where the service was patient and calm. My nerves were shot and I was angry as I left this dealership. This is not a good place at all. Shoppers beware, especially if you’re already worn out from looking around. I found plenty of nice, calm, and patient people at other dealerships. As for a stop at this place, I’d recommend you skip the frustration! More
Above & Beyond This was my first time buying a car and Larry had an answer for every question I had; he knows the entire business and is very experienced. He was ext This was my first time buying a car and Larry had an answer for every question I had; he knows the entire business and is very experienced. He was extremely respectful and was never pushy or condescending. The car I was trading in actually broke down on my way to see Larry and he came to PICK ME UP at my house! Incredible service and now I feel like I have a friend that I can call 24/7 with any other questions about maintenance, insurance, car payments, or local restaurant recommendations! Most importantly, I never had to step into a DMV or deal with any frustrating paperwork. Easiest purchase ever! More