802 Toyota

We have purchased four vehicles from Courtesy so far and will continue to go back. Everyone is always nice and never pushy. Our salesman, Jason, was terrific to deal with and the Finance Manager, Jimmy, w will continue to go back. Everyone is always nice and never pushy. Our salesman, Jason, was terrific to deal with and the Finance Manager, Jimmy, went above and beyond to make sure all our needs were met. I cannot say enough about how well we were treated at Courtesy! More

WE had the BEST experience with this dealership. We've always steered away from dealerships in general because we've had a few bad experiences...HOWEVER....this dealership will be the one we go to for lif always steered away from dealerships in general because we've had a few bad experiences...HOWEVER....this dealership will be the one we go to for life! BEST SERVICE and we were treated with respect and courtesy....THE BEST! I have 1000 friends on facebook and have done nothing but plug this place since we've received our car. FABULOUS! I have to add that Jimmy gave us an amazing rate and payment plan...it surprised us and we have NEVER been more happy with a car deal! Mocha coming your way VEGAS. :D Clare McAfee wiggoddess.com 802-229-1112 wiggoddess@comcast.net More

I went to buy a car about a year ago I didnt end up buying one but the salesperson Desmond Culcleasure left a very good impression on me that i decided to buy a car at that dealership. buying one but the salesperson Desmond Culcleasure left a very good impression on me that i decided to buy a car at that dealership. More

The sales person was very pleasant and knows her cars. The price we reached agreement on was reasonable and "fair". This dealer should give their salespeople a bit more leeway in negotiations rather than The price we reached agreement on was reasonable and "fair". This dealer should give their salespeople a bit more leeway in negotiations rather than making them just mail carriers and go betweens. The dealership (not this salesperson) could have been a bit less aggressive in pushing the Toyota financing program. All in all, we were quite satisfied with the car buying experience at Courtesy and are very happy with our vehicle. More

Desmond was a great help...he showed me different options and listened closely to everything I wanted. The service from the dealership was fast and easy. I was very pleased with everything they did for me. J and listened closely to everything I wanted. The service from the dealership was fast and easy. I was very pleased with everything they did for me. Jimmy (Vegas) was super fast and explained everything when I was signing papers. Most importantly, neither of them were pushy! That is HUGE! I would definitely reccomend this dealership. More

I was very hesitant to start the search for a new-to-me I was very hesitant to start the search for a new-to-me car. I have less than perfect credit, was not able to provide much for a down payment, and w I was very hesitant to start the search for a new-to-me car. I have less than perfect credit, was not able to provide much for a down payment, and wasn't able to make a large increase in my monthly payment. I really wasn't looking forward to being turned away by dealer after dealer. So when I made an initial inquiry though Courtesy's website I was pleasantly surprised with Shannon's prompt, friendly and optimistic reply. That initial contact lead to our first meeting, where I test drove a vehicle that I liked, but we couldn't make the numbers work. Never once did Shannon make me feel like a 'lesser' class of client because I was frank about what I could and couldn't afford. I left that day feeling better informed about my options, and like I had an ally in my search- not dissapointed because I didn't drive away in a new car. Shannon's friendly professionalism didn't waiver one bit after it was obvious that she'd spent all day with me and I wasn't buying a car that day. She promised to keep working on a car for me and even thanked me for the oppurtunity to earn my business. Over the next two weeks Shannon was quick to respond to every email, picked up the phone every time I called, and worked really hard to help me figure out exactly what I needed in a vehicle. In the end, she was able to get me into a perfect fit. Never in my wildest dreams would I have thought I could drive away in a 2011 that would get double the MPG of my previous vehicle without breaking the bank. Not only did she help me choose a car that slashed my operating costs in half, she kept my monthly payment exactly where I asked for it to be. Overall, even though my monthly payment increased, I will be saving money every month because my new vehicle is so fuel efficient! Shannon also made sure that I was able to get an extremely fair trade in value for my previous vehicle. When it came time to go over to the business office I was nervous, understanding that just because the numbers Shannon and I agreed on had worked on paper, it didn't mean that they would fly with the bank. Well, now that I've met Jimmy I know that I didn't have anything to worry about. He was very professional, and respected the fact that this was a big step for me financially, and took the time and care to explain everything I was signing my name to. He never once made me feel pressured or insecure in what I was signing, and I felt very comfortable asking questions about parts of the deal I didn't understand. It was obvious that he had spent a lot of time working behind the scenes while I had been negotiating with Shannon, and he had all of the paperwork drawn up prior to my arrival which made the process quick and easy. I left feeling fully confident that I have made a wise purchase, and that if I ever have any questions or concerns, Shannon and Jimmy will be there for me. My experience at Courtesy was absolutely wonderful. Everyone I had contact with there was friendly and helpful, but my hat's off to Shannon and Jimmy. I am a 100% satisfied customer and I will definitely be back :) More

I love my new-to-me Toyota Corolla!!! And, I couldn't be happier with my experience with Shannon and Courtesy Toyota! She worked hard to get me an unbelievable deal on a great car and was wonderful in a be happier with my experience with Shannon and Courtesy Toyota! She worked hard to get me an unbelievable deal on a great car and was wonderful in answering all my questions and making me feel comfortable. I had never purchased a car at a dealership before and was very nervous about the process. However, when my well-used (and loved) Toyota Corolla reached 233,000 miles and needed more work than I could afford, I knew I was going to have to replace it. I work full time and am also a full-time nursing student and I don't have much time in my schedule, so I searched online. I found a car I liked on the Courtesy website and I sent an email not really knowing what to expect. Shannon emailed me back that same night offering to set up a test drive. I emailed her back asking about financing for less-than-perfect credit and she emailed me the link for the online credit application almost immediately. This was the beginning of many emails between Shannon and I with me asking about a million questions and Shannon answering them quickly, kindly and patiently. She even emailed me one answer at 10:30 at night! I was not able to get financing for the car I originally emailed her about, but she found me an even better deal. Shannon knew I was looking for a Toyota (since my first one had been such a great car), and she found me a very low mileage Corolla. Shannon and the finance person (I'm sorry I can't remember his name)put in a lot of time to find a deal that would be affordable for me and a bank that would take my "credit-challenged" situation. They never made me feel like a bad person for having some credit boo-boos in my past and actually did a lot of the work before I even went to the dealership, saving me a ton of time. Since my schedule is so crazy there was only one day I could make it in to sign the papers and pick up my new car. It was Shannon's day off, but she made the long drive in ON HER DAY OFF!! After a little wait while the final touches were completed on the paperwork, Shannon handed me the keys to my new Corolla with a hug. From all the stories you hear I was dreading the process of working with a used-car dealership, but Shannon and Courtesy made this a comfortable and enjoyable experience. I got a car I love at an amazing price and I would recommend Shannon and Courtesy to anyone looking for a car. More

Shannon is a peach! After two phone calls, an appointment for a test drive was scheduled. I knew exactly what vehicle I wanted, and as it was in the show room, I test drove its twin. We started the negotia for a test drive was scheduled. I knew exactly what vehicle I wanted, and as it was in the show room, I test drove its twin. We started the negotiations regarding my trade-in. I knew what I wanted for my car and what I wanted for a payment. Shannon only had to walk across the parking lot twice before I felt happy with my trade-in and the payment. Shannon is very knowledgable about the products she sells and has a great personality! I felt comfortable with her as soon as we met. In spite of the whole deal taking longer than I would have wanted (they were extremely busy!), I drove away in my new RAV 4 feeling great. Jimmy is a "hoot"! I have owned Fords my entire adult life and am now proud to be a member of the Toyota family. Thanks guys!! More

We started the afternoon with Joe Sweeney at Twin City Subaru where our soon-to-be car was parked in the lot. Joe was very professional and helpful. Once we decided to buy, he transitioned us to their C Subaru where our soon-to-be car was parked in the lot. Joe was very professional and helpful. Once we decided to buy, he transitioned us to their Courtesy Toyota office where Jimmy Huff walked us easily and quickly through the paperwork. The whole experience was seamless and simple because these folks know their business. And they care about their customers. More

I gave this rating to Sara because she was honest with me, very personable, provided me with all the information I needed to make my decision to purchase this car and also about the car after the purchase me, very personable, provided me with all the information I needed to make my decision to purchase this car and also about the car after the purchase. She was not "pushy", but realistic. She was patient and didn't rush me through the process. She was very attentive to my needs throughout the sale. More