802 Toyota
Berlin, VT
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364 Reviews of 802 Toyota
Great Sales Experience! From the moment we contacted 802 Toyota I was impressed with the professional and helpful response. Upon entering the dealership, I was greeted polite From the moment we contacted 802 Toyota I was impressed with the professional and helpful response. Upon entering the dealership, I was greeted politely and introduced to Shane Sheeran. I was expected which told me that the folks answering the telephone actually did what they promised! Good way to start building trust. Shane quickly provided good information about the value of my trade and the cost of leasing a 2016 Tacoma TRD Off Road. He has good product knowledge and listens carefully. After a short test ride, we were ready to close the deal. And I only went to get information! When I returned to take delivery I was greeted by a competent Sales Assistant who went over some of the features of my new truck. Shane arrived and completed the job. Again I observed good, seamless teamwork. Shane and the staff at 802 Toyota are professional, courteous and helpful. We got a fair deal and a beautiful new Tacoma TRD. More
Helpful! We leased a car from 802 Toyota and Shane Sheeran helped us out. He helped us secure the car that we had be hoping for and we are very grateful. Shane We leased a car from 802 Toyota and Shane Sheeran helped us out. He helped us secure the car that we had be hoping for and we are very grateful. Shane worked with us to meet our financial goals and meet our monthly payment goal. We can't thank him enough!! More
Used car My wife and I bought a used car from 802 Toyota and Dan O'connor helped us. Dan was professional, courteous and gave us a fair deal. He worked with My wife and I bought a used car from 802 Toyota and Dan O'connor helped us. Dan was professional, courteous and gave us a fair deal. He worked with us on the price and detailed the car for free. My wife and I would be happy to buy another car from Dan. When it came to financing, we had a loan setup through our local credit union but Lisa got us a lower rate with another local credit union. Couldn't be happier with the purchase process at 802 and with Dan and Lisa specifically. More
Excellent, start to finish. I just bought my second Corolla, a 2016 model. The car runs like a charm, and was cost competitive at 802 Toyota Scion. In particular, the service o I just bought my second Corolla, a 2016 model. The car runs like a charm, and was cost competitive at 802 Toyota Scion. In particular, the service of sales and leasing consultant Phil Lord was exceptional -- high marks for civility, attentiveness to detail and personal needs, transparency, patience and helpfulness. The other staff we interacted with were also very helpful and kind. This was a remarkably pleasurable and satisfying consumer experience from start to finish, and our household budget is still intact. More
Excellent Worked very well with price range. Funny and caring about customers. Gave me all my opinions. Very honest with there's cars. Thank you for all you hel Worked very well with price range. Funny and caring about customers. Gave me all my opinions. Very honest with there's cars. Thank you for all you help. I am very happy with my buy. More
Great service! I was first in contact with 802 on a Thursday, set up an appointment for Saturday and left with a nice certified truck. The service was exceptional an I was first in contact with 802 on a Thursday, set up an appointment for Saturday and left with a nice certified truck. The service was exceptional and I got the impression that the sales rep Annette was actually concerned about how happy I was with what I was driving rather than pushing any particular vehicle on me. All in all it made my buying experience a lot better.Thank you to Annette and the 802 team for making it easy and stress free. More
First purchase at 802 Toyota My first new toyota and I love it. I was greeted with great customer service and the process was quick and painless. I will be back for certain! Thank My first new toyota and I love it. I was greeted with great customer service and the process was quick and painless. I will be back for certain! Thanks 802 Toyota! More
Couldn't be happier with the entire new car buying experienc When I realized that my front wheel drive Highlander was great for Florida but not so much for Vermont I went online to research a new vehicle. I've When I realized that my front wheel drive Highlander was great for Florida but not so much for Vermont I went online to research a new vehicle. I've liked the look of the RAV4 but always griped to my husband, "Why won't they make a Hybrid RAV4?". To my surprise I saw they just introduced it this year. Found 802 Toyota to be the closest, & they had one on the lot. Drove over there & was luckily introduced to sales associate Annette Young. She was completely professional, friendly, not pushy at all, & told me up front that if there were any questions I had that she couldn't answer she would find out for me. I really liked her honesty & had a great test drive. I did go to a Honda & a Subaru dealership as well but was less satisfied with the products, & totally turned off by a pushy, aggressive sales associate @ one of the places. I returned to 802 Toyota & was able to purchase my new RAV4 2 days later. I ordered studded snow tires (already slid backward down my hilly road twice with regular snows), & they were there & installed the next afternoon. Annette, Cat, Shane, & the service department staff were great!! Would highly recommend anyone looking for a vehicle to go to 802 Toyota. It was the most pleasant & least "painful" car buying experience so far for me. More
Great experience! My wife and I were lucky enough to deal with Shane Sheeran and Morgan Brackett through the process of buying our 2016 Toyota 4 Runner. Two things wer My wife and I were lucky enough to deal with Shane Sheeran and Morgan Brackett through the process of buying our 2016 Toyota 4 Runner. Two things were important to us; a competitive cost and staying as local as we could. After get a quote from a car buying service, a few quotes for our trade in and shopping around we presented this information to Shane. Shane was able to match the trade price and even get us $500 dollars less than the lowest quote we got from other dealers and the car buying service. Most importantly Shane treated us with respect, answered all of our questions, was forthright and was very accommodating. All around a great experience. More
Steve Reese, Parts. Great Advice Thank you Steve. After 25 years in the car industry, you'd think I'd know which snow tires would be best for me and my Camry. The Michelins you recomm Thank you Steve. After 25 years in the car industry, you'd think I'd know which snow tires would be best for me and my Camry. The Michelins you recommended ride far better than the Nokias I had. Thanks for the research and advice! More