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495 Mazda - Service Center

Lowell, MA

4.7
1,645 Reviews

1,645 Reviews of 495 Mazda - Service Center

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January 05, 2025

They are polite and provide excellent services . They provide me with another car for my car to be fixed More

by fombindiapetermboya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2025

I can only speak on the service side of the house as I haven’t purchase a car from this dealership. Service Center here are great. Easy to work with and always fair and honest. More

by Steph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

Natalia and Roberto at the service center are super friendly and want to help. I really enjoy coming to 495 Mazda for any service needs. I’ve been to other dealerships that don’t care about the custome More

by jcdaigle.13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalia
December 30, 2024

Performing good customer service seems to be central to every employee at 495 Mazda. It's so important to me, I wouldn't shop anywhere else. More

by mlahaj675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha- Service Manager.
December 30, 2024

Very attentive and accommodating. We appreciate the good communication and find the inspection videos helpful More

by ABSLEVINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
December 29, 2024

Sales team is very reliable . They can get cars quickly and in the color of your liking. More

by SKLQUINCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Savan Chuon
December 29, 2024

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by snjy8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2024

The brakes are extremely loose when driving. Had to take a long road trip day after maintenance work was done, and in several instances had to press pedal with the full force of my leg. Will nee More

by redgrrrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above
December 28, 2024

I was having battery issues with my car and called up this Mazda to see if they could help. I was visiting from out of state and asked if they could squeeze me in so I could make it back home. They were More

by jdstarace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2024

The service dept people are very pleasant to deal with and very helpful no complaints More

by Gbowman12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
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