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495 Mazda - Service Center

Lowell, MA

4.7
1,605 Reviews

1,605 Reviews of 495 Mazda - Service Center

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November 22, 2024

Friendly service and performed what I needed done besides giving me a video for service that needs to done More

by Gbowman12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Ability to schedule a service appointment quickly was great. Check in process was perfect as well as the time to complete the repair. Great overall experience. More

by jack.austin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Excellent service department, knowledgeable staff. They go above and beyond to be helpful with a smile. More

by shaunsully
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

The staff at this location are very kind and helpful. I appreciate their patience and communication. More

by apennell7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha
November 18, 2024

Highly recommend 495 Mazda, tentative service when I take in my vehicle. The customer and technician service is amazing! More

by Jtorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Thanks for the service. And I received a coupon and a veteran’s discount and the complimentary car wash. More

by gustremblay7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

Service department is fair, reasonable and honest. I bring my car is they great me with a smile and assure me my car is in Great hands. Don’t need to do everything they say because they guide me threw More

by TWOMBS84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

It was very easy. Everyone was so nice. I like the video at the end More

by TVARALLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

Lazy! Rip offs. Assumed brakes were non-oem based on not being at dealership before, on the first service. Did not speak to me or look up service history a More

by nandunch19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robetro Rivera
November 06, 2024

excellent fantastic will be going back for most of my services that I will need More

by MARAFFERTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not listed
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