495 Mazda - Service Center

Performing good customer service seems to be central to every employee at 495 Mazda. It's so important to me, I wouldn't shop anywhere else. every employee at 495 Mazda. It's so important to me, I wouldn't shop anywhere else. More

Very attentive and accommodating. We appreciate the good communication and find the inspection videos helpful We appreciate the good communication and find the inspection videos helpful More

Sales team is very reliable . They can get cars quickly and in the color of your liking. They can get cars quickly and in the color of your liking. More

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The brakes are extremely loose when driving. Had to take a long road trip day after maintenance work was done, and in several instances had to press pedal with the full force of my leg. Will nee Had to take a long road trip day after maintenance work was done, and in several instances had to press pedal with the full force of my leg. Will need them adjusted when I return. More

I was having battery issues with my car and called up this Mazda to see if they could help. I was visiting from out of state and asked if they could squeeze me in so I could make it back home. They were this Mazda to see if they could help. I was visiting from out of state and asked if they could squeeze me in so I could make it back home. They were able to fit me and and solve the issue. They were kind, communicated well, and efficient. More

The service dept people are very pleasant to deal with and very helpful no complaints and very helpful no complaints More

Dealer was fair in the assessment of what I believe was a warranty issue. They did not charge for diagnostics however they also found no issues with the vehicle just based on the lack of fault codes. The sym warranty issue. They did not charge for diagnostics however they also found no issues with the vehicle just based on the lack of fault codes. The symptoms of the issue is evident (coolant won’t go up to operating temperature verified by the gauge and obd reader) yet they could not do anything about it. I have a feeling if the car was not under warranty they would have quoted me on the repairs. Overall, quick and professional service and I understand their limitations in this matter. More

Friendly, courteous, prompt, attention to every detail. Excellent at keeping you informed on the progress of repairs. I don't think I've ever had a dealership experience this positive. Excellent at keeping you informed on the progress of repairs. I don't think I've ever had a dealership experience this positive. More

We love this dealership. Bought car from Kristen Murphy 3 years ago. Recently brought it in for routine oil change and recommended service as the dashboard reminder popped Bought car from Kristen Murphy 3 years ago. Recently brought it in for routine oil change and recommended service as the dashboard reminder popped up every day flashing in an annoying way. Natasha checked us in with a smile and Neeley cashed us out with great energy. But as we drove off that annoying reminder was flashing at us so we had to turn around and have it reset. Only complaint we ever had coming here which is 30 miles away from home as we have other dealers closer but reviews not so good. Otherwise this visit was 5 out of 5 stars. More