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495 Mazda - Service Center

Lowell, MA

4.7
1,666 Reviews

1,666 Reviews of 495 Mazda - Service Center

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February 02, 2025

This was the first time that I'd been to 495 Mazda. They did a thorough job on my CX30, and I'm grateful to them. More

by esprit324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

Roberto was great! He made sure I was informed throughout the whole service appointment. Will be back again More

by savan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2025

Nice people, have had only good experiences with the service department, and recently with sales too. More

by CORY.NESSELBUSH
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Aponte (5 stars)
January 27, 2025

I bought a BRAND NEW car that was defective . 3 weeks after having my car I started having problems. I brought it to the service station and they told me that when the harness was installed they More

by MazdaSW24
Service Time
Recommend Dealer
No
Employees Worked With
Roberto
January 26, 2025

Outstanding customer service and support. I felt I understood the process and was taken care of! Thank you! More

by LOCEYJESSICA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
January 24, 2025

Great service and super helpful! Always gets me right in and out. Will continue to go back More

by hawaiigold598
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha Estabrook
January 20, 2025

Natasha was very professional and kept me updated throughout the whole process. Will be back again More

by savan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha
January 19, 2025

Great help and support provided with my warranty repair situation. Special Thanks to Shaheen G.- General Manager More

by bostonpiano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2025

Great customer service experience. Comfortable place to wait and work on computer. Coffee machine rules! More

by jenniferfsimone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

The guy even helped me get a Uber to work, great stuff, thanks a lot! More

by lixinran0809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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