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12K and Under Motors

Nicholasville, KY

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240 Reviews

3100 Lexington Pike

Nicholasville, KY

40356

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240 Reviews of 12K and Under Motors

May 08, 2017

Stand up company Me & my wife bought 2 cars from 12k we've had the best honest people very stand up they made us better deal when we bought our suv 12k treat you like More

by RaDon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Murad & Larry
May 05, 2017

Ram 1500 I bought a Ram 1500 my boss told me to go here. She was happy with the deal and car she got. We are too! Myrad did a great job wirh the financings and More

by Joe Miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Murad and Larry
May 18, 2017 -

Joe Miller responded

Unfortunately all has changed. Before my first payment was due we started having MAJOR issues. Bottom line is I cannot drive the truck it is in pieces at Auto USA. 12K has turned their backs on us. DO NOT BUY ANYTHING from them. At present I am driving a loaner and missing work and lot's of sleep. I owe $15,000 for a vehicle with no engine and expected to pay $2,000 in addition for a vehicle I just got. In addition, I was planning to travel home to see my mother on Mother's Day. Thanks, I had to break her heart. I asked Myrak if someone sold his mom a vehicle like this what would he do abd amazingly he said he'd make the dealer pay. I found this interesting.

April 18, 2017

Joke!!! This place is such a joke!! Want to charge u 15,000 for a 2,000 vehicle!! I would recommend them to my worst enemy and all the POSITIVE things on here More

by Mad123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
All of them
May 03, 2017 -

12K and Under Motors responded

The content of this complaint is too good to be true , our prices are listed for every vehicle unless its a new arrival and hasn't been updated i never heard of a car worth $2,000 sells for $15,000 , we had no complaints at all this month , usually we hear from the customer if they have a complaint by phone or in person , which we haven't , this person can't tell the employee he/she worked with or what kind of a car was it , its either someone who is jealous , hater ... or got the wrong dealership , we won the state award for the last 2 years not by being like this person says about us , dealerrater verify every review and its not done by us THEREFOR we kindly ask dealerrater to remove this fraudulent , fake review from our company profile . Thanks I truly don't think its right for a negative review that is not legitimate to stay on our dealer profile , we understand consumers are entitled to voice their opinion if they had a true dealing with our dealership , this person can't identify himself , the sales person or the vehicle that we are selling him for $15000 but only worth $2000 , you know as well as i do this is a joke and does not exist in the real world , can this person show any proof that he/she dealt with our company ? we are a small business and do everything 100% right to keep our excellent reputation as you know we have been the dealer of the year in the state for 2016 & 2017 , hope dealerrater can see our point as well , Thanks

February 06, 2017

Outstanding customer service from The salesman to the store manager! Larry the salesman was awesome. Murad store manager was very helpful to ensure I drove off with the car that I More

by Cmdsmith40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Murad and Larry
January 21, 2017

Happy customers The experience we have had getting our Ford F-150 was a positive and great one. The dealership worked hard to find us the best available financing pos More

by Rgcharms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Murad and Rick
January 20, 2017

Quick easy friendly experience I have been searching for a car. Went to through different dealers all over the state. I showed up test drove and it was sold 10 minutes later. Easy t More

by Walt123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Murad and Larry
January 19, 2017

Good experience with purchase and repairs to vehicle I have had a good experience with the purchase of my car from 12k. The car needed repairs and the lot worked to see that my vehicle was repaired on ti More

by Michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Murad and Rick
January 02, 2017

Great Customer Service Murad and Larry were and continur to be a pleasure to work with. When we bought the Durango, Murad said communication is key. If we have had any typ More

by Eerfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Murad, Larry
December 31, 2016

Great experience They have many cars to choose from, explain everything to you from start to finish , have car fax available, great friendly service it's easy to get t More

by Geraldine Ward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry and Murad
December 31, 2016

Great vehicle purchasing experience They were very helpful to get the payments we wanted. Extremely nice people. We will definitely go back the next time we are needing a new vehicle. More

by hatter09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
murad
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