#1 Cochran Subaru Monroeville

We had a surprisingly good experience. A few weeks ago, I requested a quote from the dealer's website. They had more than 90 Imprezas in their inventory, and they had exactly the car that we wanted, even tho requested a quote from the dealer's website. They had more than 90 Imprezas in their inventory, and they had exactly the car that we wanted, even though it was still in transit. A day later I got an email with a quote that was better than Edmunds.com's TMV. After dealing with some basic questions via email, we had our first in-person meeting with a sales person. My wife and I feared that we might get the typical run-around and games, now that they had us in the store, but there was nothing like that. Harry Gosnell sat down with us, restated all the information that the internet contact had given us, had us fill out a credit application for 1.9% - 36 months financing, and checked with the finance person. The whole meeting lasted about thirty minutes, and we got exactly what we had wished for. We were approved for financing and left a $500 deposit. Our car should come in within a week or so. If the service department matches our purchasing experience, we will be very happy with Cochran Subaru. So far, so good. More

Couldn't have asked for a friendlier group of people! They made everything go smoothly and I know I will be happy with my new Forester. They made everything go smoothly and I know I will be happy with my new Forester. More

Chris was friendly, easy to reach, easy to talk to, easy to negotiate with; knew the products; was patient with our inevitable dithering. Buying a car is often a stressful experience; Chris made it easy. to negotiate with; knew the products; was patient with our inevitable dithering. Buying a car is often a stressful experience; Chris made it easy. Thanks! More

Third Subaru. Selection best in the greater pittsburgh area. No pressure to buy but we did. Service availability was a big plus for me. Thanks. area. No pressure to buy but we did. Service availability was a big plus for me. Thanks. More

We have purchased 6 new Subarus since 1986, the last two from the Cochran. One thing that impressed us was working with the same people from 5 years ago, meaning a solid company with experience. We spent 3 from the Cochran. One thing that impressed us was working with the same people from 5 years ago, meaning a solid company with experience. We spent 3 months shopping differnent brands and dealerships to be able to make the right decision for a new car. It turned out to be our 4th Outback at a fantastic price, first time we purchased two from the same dealership. My wife likes their big new Subaru service facilty. Subaru stands behind their vehicles and for a straight forward, no pressure, knowledgable deal ask for Ron and Jeff. For the financing and extended warranty Josh was also knowledgable and helpful in making the right choices. More

I feel as if the dealership and sales rep. went way above normal protocol. They helped me get the vehicle I wanted not the one I could afford. Both Ron and Jeff mad the experience a pleasure and a treat to normal protocol. They helped me get the vehicle I wanted not the one I could afford. Both Ron and Jeff mad the experience a pleasure and a treat to do business with. Not often do I like to hand out money but they made it possible to do business and enjoy the experience. Bill Bolt More

Jeff and Ron were very personable and easy to deal with. They both made the experience enjoyable and pain-free. I would definitely recommend them and would only purchase from them for my next Subaru. We we They both made the experience enjoyable and pain-free. I would definitely recommend them and would only purchase from them for my next Subaru. We were able to leave with our car that same night getting everything accomplished in a timely manner. More

Excellent Customer service. This is the only way to describe our trip to #1 Cochran Subaru. Anna Johns and Jeff Gessler were absolute gems to deal with. Anna was knowledgeable of the product and very describe our trip to #1 Cochran Subaru. Anna Johns and Jeff Gessler were absolute gems to deal with. Anna was knowledgeable of the product and very patient in answering the questions we had. Jeff and Anna made the purchase happen and even when it looked like we would not end up with the car that night made sure we would. Thanks again to Jeff and Anna for your expert customer service. More

Fantastic people to deal with. This was my first new car purchase and could not imagine it going any better. Chris and Dave went above and beyond to ensure I was completely satisfied with my purchase. I w purchase and could not imagine it going any better. Chris and Dave went above and beyond to ensure I was completely satisfied with my purchase. I will be purchasing my future vehicles from #1 Cochran. More

This was by far the best experience at a car dealership that i have had. From the internet team (Rebecca) to the sales (Harry) to the finance (Dave) to Josh (finance and insurance) the team was very kind a that i have had. From the internet team (Rebecca) to the sales (Harry) to the finance (Dave) to Josh (finance and insurance) the team was very kind and personable. I would recommend #1 Cochran Subura to anyone looking for a new car. Harry is extremely nice and took his time with me. He was more than happy to let me test drive multiple Subarus to make sure i picked the model i loved. I have went to previous dealerships and they were very rude and tried to force their models on me... Not #1 Cochran. I will be a repeat customer! More