
#1 Cochran Subaru Monroeville
Monroeville, PA
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I waited for my car and service said it would be under 1 hr and it was plus they washed my car. A big plus. No problems in and out very easy. hr and it was plus they washed my car. A big plus. No problems in and out very easy. More
I contacted this dealership by email. Charmaine smith called me and by talking to her I decided to come to meet with sales manager. Great experience. called me and by talking to her I decided to come to meet with sales manager. Great experience. More
#1 Cochran Subaru service is awesome. They are not pushy with the xtras and they are always friendly and helpful. I've been going there since they opened and will stick with them. Thanks! with the xtras and they are always friendly and helpful. I've been going there since they opened and will stick with them. Thanks! More
Service staff/technicians are friendly, punctual and provide quality work. The waiting room is clean and customer friendly. Highly recommend #1 Cochran: we ourselves are a 3 car Cochran family. provide quality work. The waiting room is clean and customer friendly. Highly recommend #1 Cochran: we ourselves are a 3 car Cochran family. More
I went here on the advice of a friend who is a long-term customer of theirs, even though it's not the closest Subaru dealership to my home. I didn't regret it. Staff were very friendly. The waiting room is customer of theirs, even though it's not the closest Subaru dealership to my home. I didn't regret it. Staff were very friendly. The waiting room is comfortable with free wi-fi and coffee, which meant I could get on with work while waiting. I saw them shuttling customers all over the immediate area and back while I was there. The quote was explained to me clearly. Staff understood that I didn't want to invest in all the "add-ons" at the moment but wanted to get to the root cause of a "check engine" light and identify any other major issues, which they did and gave helpful advice, in step with my available budget. I will be on the market for a "good used" car in the next year or so and, although generally wary of 'dealerships", I will definitely go back to these guys More
One of the best experiences I had at a dealership. Sales people were friendly and helpful without being pushy. I never fealt they were trying to sell me extras I didn't want. My wife and I were dreading th people were friendly and helpful without being pushy. I never fealt they were trying to sell me extras I didn't want. My wife and I were dreading the car buying haggling experience, this dealership made the experience enjoyable and we got a great subar. More
We had a great experience at Cochran Subaru Monroeville. We first started looking at the Subaru on your website which we also found very easy to access. We sent an email expressing our interest in the Lega We first started looking at the Subaru on your website which we also found very easy to access. We sent an email expressing our interest in the Legacy and were immediately contacted and followed up with Colleen and Jeff. We sent an email to state when we would be able to come to the dealership and Colleen verified by phone an appointment. We were gratefully introduced to Shelly when we arrived and amazingly the exact car we were interested in just happened to be in your showroom! It was a done deal. Shelly was very helpful. We appreciated her straightforwardness and quick attention to getting us the car we wanted without going through the usual "song and dance" routine we have had at other dealerships in the past. She introduced us to Dave Debruyn the following day to sign our papers and he as well was very knowledgable and great to work with. We feel we got a great deal. We loved the tour of the facility that Shelly gave us along with her pointing out all the features included on our 2012 Legacy. Although there was no doubt regarding our purchase, we were really impressed that she took the time to highlight everything great about our car! Hats off to Cochran Subaru Monroeville! More
Friendly greeting. Immediate service and advice on inspection for long-distance trip. Always consider it a bonus to see a clean car when I pick it up also. inspection for long-distance trip. Always consider it a bonus to see a clean car when I pick it up also. More
This was my first car-buying experience. I was really nervous about feeling pressured or like I had to know everything about what I wanted already. However when we arrived my group was greates by Dave Ha nervous about feeling pressured or like I had to know everything about what I wanted already. However when we arrived my group was greates by Dave Hatok and I immediately felt at ease. I had a wonderful experience and would reccomed this dealer and Dave specifically to everyone looking for a new Subaru. More