#1 Cochran Subaru Monroeville

I dropped my car off for the day to have my oil changed. It was promptly completed and I was notified when it was done. Zack was very friendly and helpful explaining everything that was performed and what i It was promptly completed and I was notified when it was done. Zack was very friendly and helpful explaining everything that was performed and what it cost. No one tried to sell me on things I didn't need and that is something I can appreciate. I will definitely continue to have my car serviced here. More

From the moment I walked in, Keisha made sure I was the #1 priority on her list. She answered all my questions, she let me test-drive the car I came in for and another one she had in mind, and she was a w #1 priority on her list. She answered all my questions, she let me test-drive the car I came in for and another one she had in mind, and she was a whole lot more patient than I ever expected. I sometimes dread sitting in a dealership waiting, and it wasn't until I got home that I realized I had been there for more than 3 hours. I walked into the dealership expecting to just test-drive and walk around. Keisha made it possible for me to drive home with something brand new. And since my wife just bought from her last month, she remembered Bryna, my child Theo, and the entire experience. That's bonus points in my book. More

I was returning to Johnstown after driving past Cranberry to Baierl Subaru just to put a deposit on a 2013 Subaru Impreza. After being told that my 2008 Subaru was not worth very much I told that we could no to Baierl Subaru just to put a deposit on a 2013 Subaru Impreza. After being told that my 2008 Subaru was not worth very much I told that we could not do business they basically told me so what. When I reached Monroeville I decided to stop at Cochran and much to my pleasure they had the exact vehicle I wanted without waiting for it to come in and quickly took care of my needs. I got trade value I thought I should get and the final sale figure was almost exactly what I wanted to spend actually a little less. The sale and the people at dealership made this a stress free transaction. Thanks More

Thank you for the opportunity to provide you with our appreciation for the effort that Anna Johns provided us during our purchase of a 2013 Subaru Outback. She initiated my interest in buying a new car appreciation for the effort that Anna Johns provided us during our purchase of a 2013 Subaru Outback. She initiated my interest in buying a new car by calling me on the anniversary of my initial purchase of a Subaru Legacy in 2010 and asking if there was anything that I needed from Cochran. This was our third purchase of a new car from Anna and I would highly recommend her to my friends and family. She is thorough, friendly, non aggressive and we have always had the feeling that we were making the decision to purchase the car based on our needs. If we had a question Anna obtained the answer and never gave me the opinion that she was snowing me or giving the old sakes pitch. When our car was delivered she informed us immediately and stayed into the late evening to show us the operation of the navigation system, paired our phone and described litle things that were different from our Legacy. She checked our paperwork and discovered that we had not received credit for our unused mailes of our warranty on the Legacy. And to top everything off Anna saw that the moon roof window was dirty and not cleaned properly and got out the Windex and towels and cleaned the window. I have not always had this type of support from #1 Cochran but ever since I started dealing with Anna I have a different impression of this organization. Please see that she receives credit for being a top notch salesperson. Our last three puchases have been a great experience and if it were not for Anna Johns we would be dealing with another organization. More

I had a wonderful experience leasing a car from Anna Johns. I've bought 3 cars from her and each time it was a wonderful experience. Johns. I've bought 3 cars from her and each time it was a wonderful experience. More

Finally a car dealership that delivers on its promises! I just purchased a 2013 Subaru Legacy and I could not be more pleased with the whole experience. Ask for Shelly Catanzano by name if you want to wor I just purchased a 2013 Subaru Legacy and I could not be more pleased with the whole experience. Ask for Shelly Catanzano by name if you want to work with a true professional! Her car knowledge is excellent and her follow up is impressive. Even though she was busy closing another sale, she gave me all the attention I needed. I was all set to purchase a Honda Accord but Shelly made me see that the Legacy was a better value all around. Everyone was pleasant and friendly and I definitely recommend this dealership. And everyone LOVES my new Legacy...it's a stand-out car! More

Our sales person David was very helpful. He worked hard to track down the exact car that we were looking for. Even after we had purchased the vehicle he spent a lot of time going over its features. His h to track down the exact car that we were looking for. Even after we had purchased the vehicle he spent a lot of time going over its features. His hard work and commitment to customer service made this the best car purchasing experience we have had. More

I had a good experience at Cochran/Subaru,having work done while I waited. Friendly, fast service and nice waiting area,I'd like to say "Thank-You" and I will continue to use this dealership. done while I waited. Friendly, fast service and nice waiting area,I'd like to say "Thank-You" and I will continue to use this dealership. More

#1 Cochran Subaru sets the bar, and it is indeed a stratospherically high one, for every dimension of sales and service. The staff are friendly, knowledgeable, and paradigmatically professional. Accor stratospherically high one, for every dimension of sales and service. The staff are friendly, knowledgeable, and paradigmatically professional. Accordingly, #1 Cochran Subaru is the only dealer from which I purchase/lease my Subarus and by which I have them serviced. More