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#1 Cochran Subaru Monroeville

Monroeville, PA

4.8
587 Reviews

4520 William Penn Highway

Monroeville, PA

15146

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Showing 587 reviews

January 15, 2025

#1 Cochran made the entire car buying process, from start to finish, easy and enjoyable. More

by Rachel B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Bovo
Jan 16, 2025 -

#1 Cochran Subaru Monroeville responded

Thanks for the great review! We're so glad to hear you enjoyed your car buying experience with our team. We appreciate you choosing us, and hope you're enjoying your new car!

January 15, 2025

Service workers were kind and thorough. Children’s waiting area was fun for my kiddo. More

by Fairley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Carter
Jan 16, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for the review! We're glad to hear it was a good experience for the whole family. We hope to see you again!

January 15, 2025

Everyone that I have interacted with at Cochran Subaru has been very knowledgeable and friendly. More

by jjhritz59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Debruyn, Jeff Gessler , Shawn Knox, Connor Williams, Cheyne Brooks, Chris Grobmyer, Robert Carter, Garret Rigatti
Jan 16, 2025 -

#1 Cochran Subaru Monroeville responded

It's our pleasure to help! Please let us know if you need anything else- we hope to see you again.

January 15, 2025

Service always prompt. Took care of issues efficiently. Personnel courteous and helpful. Waiting area is clean and welcoming. More

by Meimei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyne Brooks
Jan 16, 2025 -

#1 Cochran Subaru Monroeville responded

It's our pleasure to help! Please let us know if you need anything else- we hope to work with you again.

January 15, 2025

Excellent service very polite answer all my questions wash car without me asking with no charges More

by Roccot2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Knox
Jan 16, 2025 -

#1 Cochran Subaru Monroeville responded

We're happy to help! Please let us know if there's anything else we can do to assist. We hope to work with you again!

January 15, 2025

Took my car for oil change and had $15 off coupon that wasn’t applied to my invoice More

by mpssw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nino Fischetti
Jan 16, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for bringing this to our attention! We apologize for the confusion, and would like to be sure you receive the discount that you are owed. Please email us with best contact information and details about your visit (appointment date and vehicle serviced) at feedback@cochran.com so that we can get you a refund.

Jan 18, 2025 -

#1 Cochran Subaru Monroeville responded

Our management team has reached out and refunded you the $15. Please let us know if there is anything else we can do to assist.

Jan 20, 2025 -

mpssw responded

The dealership contacted me and gave me a refund for the coupon that wasn't applied when I had my car in for an oil change

January 14, 2025

Very good selection and very good service, polite courteous sales team, good cost evectiveness, Clean atmosphere! More

by Johney32h
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Grubbs
Jan 14, 2025 -

Johney32h responded

Thank you

January 14, 2025

LIARS AND xxxxxxxx. Brought our 9 year old Subaru in for trade-in, carvana had offered us 10k, Kelly Blue book said 10k. Subaru magically found a litany of problems and More

by kyoung1983
Finance Experience
Recommend Dealer
No
Employees Worked With
Harry Gosnell
Jan 21, 2025 -

#1 Cochran Subaru Monroeville responded

Kym, thank you for taking the time to share your concerns with us. We strive to offer competitive and fair trade evaluations, and it is true we had concerns about the condition of your trade. We would love the opportunity to discuss any questions and address the issues that are important to you. Please call us directly or email us at feedback@cochran.com so that we can reach a resolution together.

January 13, 2025

Ease of getting a service appt. Within the time frame I needed. Close to my home. More

by kkerston99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Grazulis
Jan 15, 2025 -

#1 Cochran Subaru Monroeville responded

We're happy to help get the service you need. Thank you for choosing to work with us- we look forward to seeing you again!

January 12, 2025

Very easy to make appointments, my service man, Erik Hertzog , is top notch! Very kind and always on top of things. More

by sdelia786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Herzog, service depart.
Jan 13, 2025 -

#1 Cochran Subaru Monroeville responded

Thanks for the kind review! We're glad to help. We value your loyalty and look forward to serving you again!

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