#1 Cochran Subaru Monroeville
Monroeville, PA
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Ken and Joe are very helpful and try their best to please the customer - even one as demanding as myself. They are extremely customer service oriented and I appreciate that very much! the customer - even one as demanding as myself. They are extremely customer service oriented and I appreciate that very much! More
Ronald was very professional and quickly assisted us in narrowing down what we wanted in our new Subaru. The dealership's finance personnel also made clear the options for extra features as well as making narrowing down what we wanted in our new Subaru. The dealership's finance personnel also made clear the options for extra features as well as making clear cost comparisons. More
Very easy to set up appointment and reschedule as needed.Service reps addressed me by my formal name as I walked in the door and addressed all my concerns. Service was prompt and my input asked for c needed.Service reps addressed me by my formal name as I walked in the door and addressed all my concerns. Service was prompt and my input asked for concerning an issue that I had with the cars performance.Mechanic that worked on my car answered my questions with professionalism. More
Nice, friendly service! The purchase day went quickly and we weren't pushed into too many extras. The internet price quote helped streamline the process. Definitely would go back. and we weren't pushed into too many extras. The internet price quote helped streamline the process. Definitely would go back. More
Hoping I have the right name above. This gentlemen was great in working with for my car maintenance and inspection. (Sits at the second desk when you walk into Subaru garage.) great in working with for my car maintenance and inspection. (Sits at the second desk when you walk into Subaru garage.) More
We bought a 2011 GMC Terrain from #1 Cochran. We requested Anna Johns as our salesperson since she had sold our daughter several Saturns in the past. This is our second vehicle from #1 Cochran. I requested Anna Johns as our salesperson since she had sold our daughter several Saturns in the past. This is our second vehicle from #1 Cochran. I have always bought General Motors vehicles and have dealt with smaller local dealers who are no longer in business. I was initally hesitant to deal with a dealership as large as Cochran but have been very pleasantly surprised. We have had a very positive experience with Cochran--both in purchasing vehicles and in service. We have no compaints. Everyone has been very friendly, courteous and helpful. We still have the first vehicle we bought from Cochran--a 2002 Oldsmobile Silhouette van. It has 154,000 miles on it and still runs fine. We have also been extremely pleased with the GMC Terrain. We certainly would recommend #1 Cochran. Glen H. Burrrows More
I was extremely satisfied with my service at Cochran Subaru yesterday (Thursday 3/29/12). it was just an oil change, but I was treated like a very special customer. the ease of scheduling the appointmen Subaru yesterday (Thursday 3/29/12). it was just an oil change, but I was treated like a very special customer. the ease of scheduling the appointment when it was convenient for me and the time taken for the service while I waited were perfect (and they washed my car too). When my Subaru is serviced at Cochran, it feels like I'm dealing with family! There is no reason for me to go anywhere else!! Norman Bress More
First, My wife & I would like to say that the First, My wife & I would like to say that the Reception we received by Bonnie as we entered the door was (GREAT). She made us feel very comfo First, My wife & I would like to say that the Reception we received by Bonnie as we entered the door was (GREAT). She made us feel very comfortable&relaxed then she offered us a cup of coffee and had us sit down until we met Anna the Sales REP.We live in the South Hills and dealt with Bowser Automotive for years. Anna Johns went to great lengths to accomadate every Question we had (and we had many)also she made shure we were satisfied with our trade and I will say I have driven buicks for twenty five years and after two hours Anna had us covinced of our wanting to purchase a new Subaru.Our sales expierience was great we just hope our SERVICE WILL MATCH. Thank you again Mike & Mary Corbett More
I checked out the Subaru Impreza online and found that Cochran had one with the equipment and color that I wanted. I drove the car and got it at a fair price without the haggling that is so annoying and c Cochran had one with the equipment and color that I wanted. I drove the car and got it at a fair price without the haggling that is so annoying and common at most dealers. Our salesman, Harry Gosnell, was knowledgeable and efficient. More
This was my very first time buying a car and #1 Cochran made this an easy and stress-fee experience. I worked with Shelly Catanzano for the test-drive and final purchase and from the very beginning she was made this an easy and stress-fee experience. I worked with Shelly Catanzano for the test-drive and final purchase and from the very beginning she was very friendly and willing to answer any questions I had. They had a car that just arrived which met the exact specifications I wanted and they were willing to hold it for me for two weeks (free of cost) while I figured out my out-of-state license and insurance stuff. They gave me a very competitive price for my 2012 Subaru Legacy compared to other dealers in the area and seem to have a great maintenance service plan. I had some worries about being taken advantage of since it was my first time buying, but I left the dealership feeling confident that I got a great deal and that I would be taken care of down the road. I don't have much car buying advice to give, but I would recommend stopping by and checking their inventory if you are in the process of looking for a Subaru. More