#1 Cochran Subaru Monroeville

Our experience at #1 Cochran Subaru of Monroeville and especially Harry Gosnell was first rate. We entered the showroom with the intend to purchase a new Impreza Hatchback which is exactly what happened, especially Harry Gosnell was first rate. We entered the showroom with the intend to purchase a new Impreza Hatchback which is exactly what happened, we are thrilled with our new vehicle. Harry was very honest, friendly, and informative; we will definitely recommend your dealership and especially Harry Gosnell. Everything was explained fully from the time we drove around the lot to pick out a car to the financing. Thank you all for a wonderful experience and keep up the good work. John & Ruth Staudacher More

The experience I had with Keisha Bullard at #1 Cochran was very pleasant and thorough. She got me the best deal and addressed any of my concerns promptly, even if it was the weekend or evening after hours was very pleasant and thorough. She got me the best deal and addressed any of my concerns promptly, even if it was the weekend or evening after hours. The vehicle I purchased is wonderful and provides everything I wanted. Thank you #1 Cochran and Keisha for making this car buying experience an enjoyable one! More

No matter how hard I try, I do not think I will be able to capture just how lucky I was in dealing with #1 Cochran Subaru of Monroeville throughout the lifecycle of my purchase. Right out of the gate, m to capture just how lucky I was in dealing with #1 Cochran Subaru of Monroeville throughout the lifecycle of my purchase. Right out of the gate, my interaction with Charmaine Smith was personable, honest, and straight-forward. I had a lot of questions, and a list of specifications that we were looking for in our 2013 Subaru Outback. With clarity and confidence, her diligence left a lasting impression before we even set foot into your facility. With my wife, 5-year old, and 5-month old in tow, we made our way to #1 Cochran Subaru of Monroeville and were greeted with a warm welcome by your receptionist. We were politely introduced to Richard Earl and David Debruyn as they helped us get settled in and even put on some cartoons for our kids and provided coloring books as well! The information exchange between Charmaine and David was seamless. Given the short amount of time between my initial request and getting final pricing, I was almost certain that something would be miscommunicated, but I was presently surprised when the comprehensive and professional attention to detail of the team proved me wrong. David was extremely concise in bringing us up to speed on the pertinent details of the finance and insurance aspect of the purchase. I was impressed with his thorough explanations and genuine interest in making sure we understood all of the details of the purchase. My wife and I were very appreciative of Richard’s willingness to review the manuals, making sure we were familiar with the controls in the vehicle prior to leaving. With temperatures hovering around 23F and snow coming down, Richard made sure to answer any and all questions we had before we came back inside. I was expecting to get a good deal, but I was not expecting to have a restored faith in the way a new car purchase should be. It is with pleasant gratitude that I am writing to review my experience at #1 Cochran Subaru of Monroeville. I look forward to referring my friends and family with a full vote of confidence. More

We wanted to see the new Subarus because we needed to replace our car. Since Cochran is close to our home, we thought it would be a quick trip just to view the models available and see if any met our ne replace our car. Since Cochran is close to our home, we thought it would be a quick trip just to view the models available and see if any met our needs (price, type of vehicle, etc.) We ended up buying a car because they had what we wanted in stock, the price was great, and we received excellent treatment from Shelly. Thanks! We are having a great time with our new car, and look forward to our relationship with the dealer. More

I contacted several dealers in the area before making my decision. Cochran gave me competitive price and both Keisha and Jeff answered my questions and made the experience of purchasing a new car a pleasant decision. Cochran gave me competitive price and both Keisha and Jeff answered my questions and made the experience of purchasing a new car a pleasant one. I had some follow up questions after the purchase and Keisha responded promptly and provided me with the information I required. I would not hesitate to recommend Cochran based on my experience. More

Andrew kept me updated on the progress of the service while I waited and was very friendly. The 4 rating on price is because I was surprised at the cost of each windshield wiper blade. The oil & filter while I waited and was very friendly. The 4 rating on price is because I was surprised at the cost of each windshield wiper blade. The oil & filter change charge was very reasonable. More

this was a great experience and rich Earl was outstanding. the management staff were great. I would purchase from cochran again with out hesitation. Thanks!!! outstanding. the management staff were great. I would purchase from cochran again with out hesitation. Thanks!!! More

Seamless process, great service, honesty is what I felt when I left Cochran Subaru. Would recommend this dealership and Chris for anyone looking for a new vehicle. when I left Cochran Subaru. Would recommend this dealership and Chris for anyone looking for a new vehicle. More

Ron, Jeff and David are great. Ron is very personable and easy to deal with. Jeff is a character (in a good way) and fun to deal with. David is friendly and very thorough in his overview of the financing. Th easy to deal with. Jeff is a character (in a good way) and fun to deal with. David is friendly and very thorough in his overview of the financing. This is our 4th Subaru/3rd from them (first one was bought in California). Very knowledgeable and helpful. Got a great car at a great price. Always a pleasure to deal with them. Service Dept also great. Used them for my LL Bean Wagon I brought from California while they were still Langston Subaru. When I moved farther away from them in PA, I tried a dealer closer to home for maintenance and ended up coming back. Resulted in buying next three cars there instead of the closer dealer. Ken is a great service manager, always taking calls and answering questions (I quizzed him about the design and reliability of the new CVT and he made me comfortable with buying it). Charlie goes out of his way to get things done. More

I had such a positive experience leasing my very first new car here. I was armed with information, knowing that car dealers might try to intimidate, but my experience here was so comfortable that when th new car here. I was armed with information, knowing that car dealers might try to intimidate, but my experience here was so comfortable that when the deal was done, I couldn't believe how easy they made it. I visited a few other Subaru dealers in the area to get pricing on a new Legacy, but the other dealerships kind of gave me the run-around (even though they were nice). I knew I could get a better deal. Shelly, working with Jeff, gave me such a great deal that I just couldn't say no. I must admit, throughout the process I kept thinking there must be a catch, but there wasn't. The deal they offered was ironclad, no gimmicks or surprise "fees" in the finance discussion. I HIGHLY, HIGHLY recommend this dealership. They treated me with respect (I am a young woman shopping for a car solo and you just never know with that) and they have my business as long as I live in Pittsburgh. A+! More