#1 Cochran Subaru Monroeville

Have had nothing but pleasant experiences buying my car at Cochran and having it serviced at Cochran and having it serviced More

This is my third lease from Cochran. They’re like family now. Service is excellent, always completed when promised. Entire staff is friendly. They’re like family now. Service is excellent, always completed when promised. Entire staff is friendly. More

This is our 2nd car purchase from here. Harry Gosnell has helped us both times and he is a wonderful person. In and out in one day. Harry Gosnell has helped us both times and he is a wonderful person. In and out in one day. More

The service was quick and easy, and the waiting area is quite comfortable. All good! quite comfortable. All good! More

They made an effort to allow my car to receive express service near the end of the day. Earlier in the day I went to another Subaru Dealer who advertises "Express Service." I was told by the other deal service near the end of the day. Earlier in the day I went to another Subaru Dealer who advertises "Express Service." I was told by the other dealer the earliest they could do express service was in 6 days! I scrambled to see where else I could go since it was now about 3pm and I was at least an hour drive from other dealers. I called several dealers, but I either got transfered to a voice mail, or told I couldn't make it by the end of the day. I took a chance and drove to Cochran in Monroeville. The service adviser was very chill and called the technicians to plead for one more car to be serviced. I did not catch his name, he was a younger man with long hair. I did get a text from Nino Fischetti while my car was being serviced, that might be his name. Out of all of the Subaru service centers I dealt with this day, Cochran by far had the best customer service. More

We had a very pleasant time shopping for a new car at Cochran Subaru Monroeville Cochran Subaru Monroeville More

Did what I asked and did not try to sell me anything I didn’t need. Fair price, especially for a dealership. Work was done promptly. Nice area for me to work in away from the TV. didn’t need. Fair price, especially for a dealership. Work was done promptly. Nice area for me to work in away from the TV. More

The service was excellent, effective and within the expected time. Front desk personnel were courteous and knowable. A minor mistake from their part (did not included oil change as it was expected) was expected time. Front desk personnel were courteous and knowable. A minor mistake from their part (did not included oil change as it was expected) was quickly corrected and free of charge. Thank you. More

We are from Ohio and my son got in an accident in his Subaru near the dealership. This happened on a weekend. Carl Giannuzzi responded to a message we left after hours and helped us work through the dama Subaru near the dealership. This happened on a weekend. Carl Giannuzzi responded to a message we left after hours and helped us work through the damage on my son’s car from out of state. He did not charge us for his time, he was so very kind knowing it was a difficult situation, and he offered helpful advice and information about the state of the car where he could. I was so very grateful to Carl for helping us during a challenging time. They clearly care more about people than just making money at this dealership. More

Great experience, waiting to finish took a bit long but everyone was very apologetic and accomodating everyone was very apologetic and accomodating More