#1 Cochran Subaru Monroeville

My wife and I were in the market for a new Subaru before we left on vacation. We visited the Cochran showroom on a Tuesday night(we were leaving for vacation Wednesday afternoon), and test drove a Subaru Fo we left on vacation. We visited the Cochran showroom on a Tuesday night(we were leaving for vacation Wednesday afternoon), and test drove a Subaru Forester. We both knew that is the car we wanted after taking a test drive. We first worked with Eric(forgot his last name sorry!), who accompanied us on the test drive. He was very informative and knowledgeable about the features in the car. Eric introduced us to Harry who then joined in the process of trying to get us into the vehicle we wanted. Both worked very hard that night, but we left without a deal due to some financing issues. Harry had handed over our info to Josh in Finance and he contacted me that night saying he was pretty sure we could get a deal done just needed some updated info. After submitting the info to Josh the very next morning, he worked his magic and was able to get us into the vehicle we wanted with payments we felt we could afford. We ended up picking up the car, a brand new 2014 Subaru Forester) at lunch on Wednesday and took it with us on Vacation to New Jersey. I want to commend, Eric, Harry and Josh for working hard for us. They worked with out imperfect situation(trade in that was underwater, not perfect credit) and got us into the car we wanted at a price we could afford, and turned a frustrating experience into a great experience in just under 12 hours. We look forward to buying more Subarus from the dealer in the future at #1 Cocharan Subaru in Monroeville. Alan & Samantha Erceg More

Anna was great to deal with. This was my first time buying a new car and it was quite pleasurable and hassle free. I would highly recommend this dealership and go see Anna, she was great. buying a new car and it was quite pleasurable and hassle free. I would highly recommend this dealership and go see Anna, she was great. More

I came to #1 Cochran because I had dealt with Dave Rocco in the past. I didn't know what to expect but I was wowed with the ease of doing business with all parties involved. I will be back for service and in the past. I didn't know what to expect but I was wowed with the ease of doing business with all parties involved. I will be back for service and all future purchases. More

I was greeted quickly and politely as I entered the dealership. A sales person was called and Anna Johns was quick to respond. I did not feel any pressure at any time throughout my experience. I was g dealership. A sales person was called and Anna Johns was quick to respond. I did not feel any pressure at any time throughout my experience. I was given a very fair market value for my trade in vehicle and the price of my new Subaru was competitive. Anna Johns was very knowledgeable of the vehicle I selected to test drive, She is helpful and courteous. David Debruyn is also courteous and worked diligently to get me a competitive interest rate. I am extremely pleased with my overall experience at this dealership. More

Did not have the car we wanted in stock. Told Harry what we needed, within 2 weeks we drove home with our new 2014 Forester everything we asked for. Thanks Harry we needed, within 2 weeks we drove home with our new 2014 Forester everything we asked for. Thanks Harry More

I dropped my car off at Subaru to have serviced--oil change, tire rotation and to have a couple other things checked. Ken and Charlie greeted me as always--smiling, asking how I am and going over what I change, tire rotation and to have a couple other things checked. Ken and Charlie greeted me as always--smiling, asking how I am and going over what I needed done. They are so very professional and helpful with everything! I've been going there since the Subaru dealership at Cochran opened and quite frankly, don't see myself going anywhere else. Charlie contacted me when my car was ready and went over everything. I always tell my family and friends how good everyone is to me at Cochran Subaru. They truly deserve to be recognized for providing excellent service!! Thank you again Charlie, Ken and your entire team!! More

called dealership concerning dead battery for no apparent reason - my call was answered immediately with no waiting for recorded message - I was given an appointment early the following morning - service wr reason - my call was answered immediately with no waiting for recorded message - I was given an appointment early the following morning - service writer Charlie Dillon facilitated a quick look at the complaint which turned out to be a short circuit in the switch for the power driver's seat - the part was in stock and I was in and out within an hour, including an oil change and the car wash - couldn't be more impressed or pleased - this was the 4th or 5th Subaru I've bought from Rich Earl over the years - he has carried his outstanding salesmanship from Langston to Cochran John Humphrey More

This was the first service on my new vehicle. I can always count on the service folks to keep my car running. Despite the waiting room being filled with people, my car was ready in less than an hour. always count on the service folks to keep my car running. Despite the waiting room being filled with people, my car was ready in less than an hour. More

I was in for an inspection, brake pads, tire rotation and oil change. The work was all done in a professional manner. My only issue was this, I was charged 20 dollars for the tire rotation. The tires were p oil change. The work was all done in a professional manner. My only issue was this, I was charged 20 dollars for the tire rotation. The tires were pulled to do the inspection and replace the brake pads. No extra work was needed to rotate the tires. Other non-dealership garages usually will not charge for this service when the tires are already pulled. All in all the Subaru service team and work was great, deserving 5 stars. I gave four stars for price because the $20 tire rotation charge was unnecessary. More

Shelly was a pleasure to work with. I would recommend her to anyone looking to purchase a new Subaru. She was pleasant and very friendly through the whole process. her to anyone looking to purchase a new Subaru. She was pleasant and very friendly through the whole process. More