#1 Cochran Subaru Monroeville

I have been a Nissan owner for many years but their Altima's are not very good in the snow. My best friend's son had bought a Outback from Cochran Subaru in Monroeville and loves the vehicle. Ron Rig Altima's are not very good in the snow. My best friend's son had bought a Outback from Cochran Subaru in Monroeville and loves the vehicle. Ron Riggle was his salesman so that's who I asked for. Ron was very nice and I felt I was given honest answers to my questions. I have never leased before so I had many questions. I was going to take a 42 month lease due to the lower monthly payment, but Ron explained why a 36 month was better. I found an Outback in my favorite color and test drove one. I loved the vehicle. When we sat down to talk numbers, I really wanted to go forward, but the monthly payment wasn't what I was looking for. That's when Ron went to Jeff Gessler (sales mgr) and we came away with a good deal. When I picked up my Outback, the next day (12-17-13), Ron thoroughly went over the vehicle with me. Jeff even stopped over to congratulate and welcome me to the Subaru Family! More

Harry gave a great test drive that really showcased the vehicle, and Dave was great -- very helpful throughout the process. There was no pressure either which was nice. vehicle, and Dave was great -- very helpful throughout the process. There was no pressure either which was nice. More

I was able to get an 2014 Forester Premium XT. I been looking in the tri state area for two months, I even got the color I wanted. Thanks Cochran. looking in the tri state area for two months, I even got the color I wanted. Thanks Cochran. More

I have purchased my last Subaru 14 years ago and several other brands over the years. This has been the best car buying experiance ever. I would recomend Cochran to everyone. other brands over the years. This has been the best car buying experiance ever. I would recomend Cochran to everyone. More

I have had my Subaru serviced at this location for several years now. Charlie has been my 'advisor' on numerous occasions. He is always very helpful, courteous and fully answers any questions I may ha several years now. Charlie has been my 'advisor' on numerous occasions. He is always very helpful, courteous and fully answers any questions I may have. Similarly, Ken Nutter also has provided stellar service when we have occasion to interface. Overall experience with Cochran Subaru service has been excellent throughout the years regardless of the service person I interacted with. More

The test drive experience with Harry was one like I never had before! Harry allowed me to experience the performance capabilities of the vehicle in a "live" environment, with ME behind the wheel! At the en had before! Harry allowed me to experience the performance capabilities of the vehicle in a "live" environment, with ME behind the wheel! At the end of the drive, I was genuinely excited about the vehicle, and it served to validate all the research my wife and I had done that led us to this vehicle. It was also a pleasure dealing solely with the sales rep (Harry), and not having to be "strong-armed" by some sales or general manager telling us what we did or didn't need, which we have experience at other dealerships - and led to our exit with them. Thank you! More

We give #1 Cochran Subaru of Monroeville and A+++ rating! We love our new Outback and had the most positive experience in the buying process due to our sales person Shelly Catanzano. She made the process a We love our new Outback and had the most positive experience in the buying process due to our sales person Shelly Catanzano. She made the process a breeze and quickly identified just the car we were looking for. Thanks to the whole Cochran team! More

Shelly was prompt, and easy to work with on the purchase of our new vehicle. She was even willing to come in on her day off to help arrange the sale. The overall experience was pleasant and enjoyable, with of our new vehicle. She was even willing to come in on her day off to help arrange the sale. The overall experience was pleasant and enjoyable, with no pressure, just straightforward service. More

I bought my Saturn Vue from #1 Cochran six years ago so I am familiar with their service. I also have another car serviced their. I was interested in a Subaru Forester and several other brands. Harry G I am familiar with their service. I also have another car serviced their. I was interested in a Subaru Forester and several other brands. Harry Gosnell was the most knowledgeable and personable. He had a great test drive route that demonstrated many of the features of the car. Plus, the Forester had many options for the price. This is my first Subaru and I am looking forward to driving it. More

This was my first experience dealing with Darla as my service advisor and she did very well. I have factory skid plates under my Spec.B and the last time I was in here for service, the technician used th service advisor and she did very well. I have factory skid plates under my Spec.B and the last time I was in here for service, the technician used them as lift points and unfortunately they became damaged. I explained this to Darla and made a simple request that they were not to be used this time and to write that on the work order which she did for me and all went well. She earned five stars because she took the time to listen and satisfy my request in an honest and friendly manner. I decided to view the MY14 Forester XT and met with Harry. Harry is a great guy, he is knowledgeable and patient, and when the time to purchase our next new Subaru, most certainly it will be from Harry G at #1Cochran Subaru. I give Harry five stars because of his experience, fun + fulfilling test drives, and although their was pressure, not once will you feel like you want to "just look" around because he helps encourage you to learn more about your investment. When my Subaru was finished in service two hours later, I had another chance to speak with Ken briefly. Ken is the service manager for Subaru and he explained what we have to do to keep the car running well and even gave me a free 'cold' bottle of water for the road. His personality is genuine and deserves five stars. I had the oil changed, a brake-line safety recall performed, and an All wheel alignment performed. The alignment was not done as well as it could have been because the car tracks straight when the steering wheel is pointed at one o'clock(It was straight at eleven o'clock when I came in for service). This is a minor issue not worth any less stars in my opinion. I am positive Cochran will correct the concern for me on my next service visit. That's what great service is all about. Thanks More