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#1 Cochran Subaru Monroeville

Monroeville, PA

4.8
1,152 Reviews

4520 William Penn Highway

Monroeville, PA

15146

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Showing 1,152 reviews

July 18, 2025

Getting my vehicle serviced was an easy and enjoyable experience. Nino and everyone I talked to was friendly and personable, and the communication from the technicians fantastic! More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nino
Jul 21, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you, Michael! We're thrilled to hear that your service experience was enjoyable and that our team made a positive impression. We strive for excellent communication and friendly service, and it's great to know we hit the mark with you. We look forward to seeing you again!

July 18, 2025

Service went great. Carl was very helpful - even arranging Lyft to bring me to pick up my car and waiting when Lyft got stuck in traffic. More

by Crosstrekowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Giannuzzi
Jul 21, 2025 -

#1 Cochran Subaru Monroeville responded

Thanks for sharing your great experience with us! We will be sure to pass along your praise to our team. We appreciate you choosing us, and hope to serve you again soon.

July 18, 2025

I got great service and was glad they told me exactly how long it would take for completion so I knew what to expect. More

by pittkiki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Jul 21, 2025 -

#1 Cochran Subaru Monroeville responded

It's our pleasure to help get you back on the road! Please let us know if there's anything else we can do to assist. We hope to see you again!

July 17, 2025

The Subaru Service team is exceptional. They always provide excellent and efficient service. They are a pleasure to work with. More

by Sue R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hertzog, Cheyne Brooks
Jul 21, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for your kind words, Sue! We're thrilled to hear you had such a positive experience with our Subaru Service team. Our goal is to provide top-notch service, and your feedback means a lot to us. We look forward to seeing you again!

July 17, 2025

I was impressed with #1 Cochran dealership because it was low pressure. The salesman Harry was the best. He had so much information about the vehicle and honestly sold me on it. He was accommodating, but no More

by Debra Simpson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lenny did my financing. He was fabulous as well! , Harry Gosnell
Jul 18, 2025 -

#1 Cochran Subaru Monroeville responded

Thanks for the glowing review, Debra! We're so glad to hear of your Clearly Better Car Buying experience, and will be sure to pass along your praise to our team. We appreciate you choosing us, and hope you're enjoying your new car!

July 17, 2025

Pleased except for two items when I called to schedule my appointment I was to receive a call back from service or parts to let me know if they had tires for my car if they could’ve put them on that day and More

by Pkeene9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Gianuzzi. He was excellent.
Jul 18, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for your feedback! We're thrilled to hear you had a positive experience overall. We appreciate your input about the scheduling and inspection process and will work to ensure better communication in the future. We hope to serve you again soon!

Jul 18, 2025 -

Pkeene9 responded

All is good

Jul 18, 2025 -

Pkeene9 responded

I am very pleased with Cochran. Have been dealing with you for almost fifteen years and will continue doing so.

July 16, 2025

It was my first time buying a car and I had a really good experience. The customer service was professional and genuinely caring. My sales representative (Colin DiSaverio) was available both over the phone a More

by Tina S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin DiSaverio
Jul 17, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for sharing your experience, Tina! We’re thrilled to hear that Colin and our team made your first car buying journey enjoyable. Your satisfaction is our top priority, and we appreciate your kind words! We hope you're enjoying your new car!

July 15, 2025

Everyone we spoke to at the dealership was kind, knowledgeable, and patient. A pleasure to work with them More

by Hannahstewart1492
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Gessler , Mike DeSilva
Jul 16, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for your fantastic feedback, Hannah! We're thrilled to hear that our team made your experience enjoyable. We appreciate your kind words and we look forward to serving you again.

July 15, 2025

Everyone is very pleasant and respectful of my time and knowledge of the vehicle. They are extremely courteous and so wonderful to work with. More

by sstonebrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nino Fischetti
Jul 16, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for your fantastic feedback! We're thrilled to hear that our team provided you with a pleasant experience. We appreciate your kind words and look forward to serving you again in the future!

July 15, 2025

Nice folks working there however I made an appointment for 10:30 arrived 15 minutes early and was told it would be an hour wait! Why give appointments? More

by loriewatson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nino Fischetti
Jul 16, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for your feedback, Lorie! We're glad you had a positive experience with our team. We apologize for the wait time and understand your frustration. We're always looking to improve our scheduling to better serve our valued customers. Your input is greatly appreciated, and we hope to serve you again soon.