#1 Cochran Subaru Monroeville

Working with the service team is always a positive experience.. Eric is always a pleasure to deal with knowing you’re going to get a truthful and honest conversation. experience.. Eric is always a pleasure to deal with knowing you’re going to get a truthful and honest conversation. More

They were great with professionalism. Quality of work, bit not on time frame of work completion. Quality of work, bit not on time frame of work completion. More

Kind went over everything with me took time with me explained everything until I understood this is my first Subaru and so far so good Bryan Atton was great, and the whole process was fast and easy and explained everything until I understood this is my first Subaru and so far so good Bryan Atton was great, and the whole process was fast and easy and Lenny with the paperwork fast and explained both was great talked to my husband and myself not just my husband which is great in my book and 0 APR cherry on the top! More

Convenient location and easy to deal with people. Fast and reliable service. Always give honest feedback. Fast and reliable service. Always give honest feedback. More

Service took 2 hours longer than stated. They really need to do better job of stating wait times for just a recall service. They really need to do better job of stating wait times for just a recall service. More

Nice friendly staff clean courteous, people, helpful I would recommend this to somebody else pleasant! would recommend this to somebody else pleasant! More

Their service is slow. I had an appointment to have a tire checked. I waited for the work to be done and it took 2 hours and 25 minutes. I asked to have my car returned aft I had an appointment to have a tire checked. I waited for the work to be done and it took 2 hours and 25 minutes. I asked to have my car returned after 1.5 hours since it was taking so long, that’s when I was told they were starting to work on it. I was also disappointed that if we wanted any food or beverage besides the water fountain or hot beverages we had to do to the Cadillac showroom. This made me feel unimportant to them. More

I got great service and was glad they told me exactly how long it would take for completion so I knew what to expect. long it would take for completion so I knew what to expect. More

Getting my vehicle serviced was an easy and enjoyable experience. Nino and everyone I talked to was friendly and personable, and the communication from the technicians fantastic! experience. Nino and everyone I talked to was friendly and personable, and the communication from the technicians fantastic! More

Service went great. Carl was very helpful - even arranging Lyft to bring me to pick up my car and waiting when Lyft got stuck in traffic. Carl was very helpful - even arranging Lyft to bring me to pick up my car and waiting when Lyft got stuck in traffic. More