Back

#1 Cochran Cadillac of Monroeville

Monroeville, PA

4.9
85 Reviews

4520 William Penn Hwy

Monroeville, PA

15146

Directions

Filter Reviews By Type

Showing 85 reviews

February 13, 2025

Tyler was excellent. Prices seem a bit high but I suppose that is the cost off owning a Cadillac. More

by gwk6905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Feb 13, 2025 -

#1 Cochran Cadillac of Monroeville responded

Thank you for sharing your feedback with us! We will pass along your comments to our management team. We hope for the opportunity to serve you again!

February 11, 2025

Lee is the best. He handled and explained everything. We are confident with the service we received. More

by sanchez208
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Plimpton
Feb 11, 2025 -

#1 Cochran Cadillac of Monroeville responded

Thank you for sharing your great experience with us! We're happy to help. Please let us know if you need anything else- we hope to see you again!

February 09, 2025

Professional, efficient, polite, and solution oriented. Excellent experience! This experience is no different than any previous experience, that’s the reason we keep coming back. More

by JAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Durbin
Feb 11, 2025 -

#1 Cochran Cadillac of Monroeville responded

Thank you for the glowing review! We value your continued loyalty, and look forward to serving you again.

February 09, 2025

It's not dealership it's service I'm not happy with. Made an appt to get headlights fixed. Took it Friday at 9 oclock.Left went for breakfast and when I came back at 11 they told me didn't have parts a More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler
Feb 11, 2025 -

#1 Cochran Cadillac of Monroeville responded

Hi Rick, thank you for bringing this to our attention. We'd like to look into this further to see what happened with the needed parts. Please email us with best contact information and details about your visit at feedback@cochran.com so that we can assist.

February 08, 2025

The service department was awesome. Got me in super fast and took care of my issue quickly. More

by mlp1713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay Cova, Kate Durbin
Feb 08, 2025 -

#1 Cochran Cadillac of Monroeville responded

We're happy to help get you back on the road and running smoothly! Please let us know if you need anything else.

February 07, 2025

I received prompt and friendly service and was treated very well and when a problem arose it was resolved very quickly and to my satisfaction More

by djsantimauro20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Stokes
Feb 08, 2025 -

#1 Cochran Cadillac of Monroeville responded

Thank you for sharing your great experience with us! We're happy to help. Let us know if you need anything else- we hope to see you again!

February 06, 2025

Great place to buy and service your vehicle. Sales and service teams are professional and accommodating. See Logan in Sales and Clay in Service, they’ll take good care of you! More

by mpc23389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan - Clay
Feb 08, 2025 -

#1 Cochran Cadillac of Monroeville responded

Thank you for recommending us! We value your loyalty, and look forward to working with you again.

February 04, 2025

Aaron was very polite, professional and friendly— kudos to him and the whole team at Cochran! More

by Cleopsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron, Kate Durbin
Feb 04, 2025 -

#1 Cochran Cadillac of Monroeville responded

Thank you for the great review! We appreciate the kind words, and will pass along your praise to our team. Please let us know if you need anything else!

February 03, 2025

Great responsiveness & quick turnaround I appreciated great support I got from Tyler my service tech More

by Stever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler my service tech did a great job from beginning to end
Feb 03, 2025 -

#1 Cochran Cadillac of Monroeville responded

It's our pleasure to help! We appreciate you choosing us, and hope to see you again.

February 02, 2025

Great experience! Gave us an incredible deal and made the process so easy. Will definitely go back! More

by edcarol5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg , Kate Durbin
Feb 03, 2025 -

#1 Cochran Cadillac of Monroeville responded

Thanks for sharing your great experience with us! It was our pleasure to work with you. We appreciate you choosing us, and look forward to welcoming you back again!

...
6
...