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#1 Cochran Cadillac of Monroeville

Monroeville, PA

4.9
86 Reviews

4520 William Penn Hwy

Monroeville, PA

15146

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Showing 86 reviews

March 07, 2025

I did send a review how satisfied I was really like the gentleman I always work with Ryan he always take care of me in a satisfactory way!! More

by jeiannuzzi49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan , Kate Durbin
Mar 10, 2025 -

#1 Cochran Cadillac of Monroeville responded

Thanks for the kind words! We value your continued loyalty, and look forward to serving you again.

March 06, 2025

They were prompt and treated me fairly. My car was done when promised and clean when we picked it up. Everything was explained about the invoice. More

by tony.chep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay , Kate Durbin
Mar 10, 2025 -

#1 Cochran Cadillac of Monroeville responded

We're happy to help! Please let us know if there's anything else we can do to assist- we hope to work with you again.

Mar 10, 2025 -

tony.chep responded

See you this summer if the A C needs work.

March 05, 2025

Dry satisfied very friendly also a very clean and comfortable waiting room and also the bathroom More

by Raylan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
March 05, 2025

Logan Crise was a very nice sales person. He is not pushy. Very genuine. I love my new Cadillac. He took the time to make sure I learned all the features and the app. They got it ready quickl More

by michelle.736
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Logan Crise
Mar 06, 2025 -

#1 Cochran Cadillac of Monroeville responded

Thank you for the glowing review! We're happy to hear that our team provided a great sales experience. We wish you many happy miles ahead in your new Cadillac!

March 05, 2025

Great customer service excellent service dept not only do they have competitive prices for repairs but care not only for you but your car also More

by lauren.lee.sarver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Durbin
Mar 06, 2025 -

#1 Cochran Cadillac of Monroeville responded

Thank you for the glowing review! It's our pleasure to help. Please let us know if you need anything else- we hope to see you again!

March 04, 2025

Aaron my service advisor was great. He was timely in his responses, clear with the work that needed done and went the extra mile to ensure that I was well taken care of during he entire More

by Brian.j.bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Mar 04, 2025 -

#1 Cochran Cadillac of Monroeville responded

Thank you for the glowing review! We'll be sure to pass along your praise. Let us know if there's anything else we can do to assist- we hope to see you again!

March 03, 2025

The service department always gets the job done and doesn’t push unnecessary work. Clay at GM service is awesome. More

by dkg19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay Cova
Mar 04, 2025 -

#1 Cochran Cadillac of Monroeville responded

It's our pleasure to help! We appreciate you making us your service home, and look forward to serving you again.

March 03, 2025

The team at #1 Cochran is always top tier. They go above and beyond to provide an excellent customer service experience. More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Mar 04, 2025 -

#1 Cochran Cadillac of Monroeville responded

Thank you for the kind review! We value your loyalty, and look forward to seeing you again.

March 03, 2025

Working with Andrew and Jennifer was the easiest process we have ever experienced and would go back to them again More

by jkearns38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew
Mar 04, 2025 -

#1 Cochran Cadillac of Monroeville responded

Thank you for the glowing review! We hope you're enjoying your new car, and look forward to seeing you again.

March 02, 2025

Very helpful and always very personal with their custers. The staff is always very perfesnal. More

by chrlhw5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Mar 04, 2025 -

#1 Cochran Cadillac of Monroeville responded

It's our pleasure to help! We value your loyalty, and look forward to serving you again.

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