
#1 Cochran Cadillac of Monroeville
Monroeville, PA
Filter Reviews By Type
Showing 73 reviews
I have been buying cars, both new and used for the past 50 years. I have visited multiple dealerships in several states. Of all the dealerships and sales personnel that I have interacted with, Cochran, b 50 years. I have visited multiple dealerships in several states. Of all the dealerships and sales personnel that I have interacted with, Cochran, but more specially Greg was the best. I showed up for my appointment at 9 am and he was right there to meet me. He spent the next 4-5 hours educating me on the Lyriq, its options and capabilities and which models would be best for me. He also discussed pricing (both lease and purchase) of my model options. I had test driven a Lyriq the day before so I didn't need to test drive it again, but we looked at all the ones on the lot. I actually had not planned on purchasing a car from Cochran, I came in because they offered me a $75 amazon gift card for coming in. I had an appointment that afternoon to go back to the previous dealership to purchase the car I had test driven the day before. After spending the whole morning with Greg, I told him that I needed to leave for the other dealer. I never made it out of the parking lot, I turned around and told Greg that I wanted to purchase one of their Lyriq's on their lot (a 2024 Red Lyriq Sport 2). We then spent the next several hours negotiating the price, accessories, etc. I never felt pressured and they gave me a fair trade-in on the car I drove in with and a great price on the Lyriq. At the end of the day, I drove away with a beautiful Red Lyriq Sport 2 which I really enjoy and believe of all the similar options out there I picked the best one for the best price. Originally, I had planned on buying a Luxury 2. Even after the sale Greg has kept in touch with me answering any questions I have about the car and the purchase. Again, this was the best car buying experience I have ever had and I will highly recommend Cochran and Greg to anyone who is looking for a car, and if they are looking at Lyriq's and other similar cars, I will recommend them buying the Lyriq, I do believe it is the best car compared to other competing models. More
The service from Darius and Lee was out standing, they were very thorough with the entire process and very accommodating with any questions and concerns that my wife and I had. I will be recommending the were very thorough with the entire process and very accommodating with any questions and concerns that my wife and I had. I will be recommending the #1 Cochran team to anyone who is looking to purchase in the future. More
I was able to negotiate a fair price for. a new vehicle I found on the Internet. When I went there to purchase the vehicle there was a couple of small issues I had with it and they took care o a new vehicle I found on the Internet. When I went there to purchase the vehicle there was a couple of small issues I had with it and they took care of them with no problem. Very satisfying experience. More
Cochran has very much browned staff within the entire dealership. I have always had a very positive car buying experience at Cochran with every purchase I have made over the past 12+ years. dealership. I have always had a very positive car buying experience at Cochran with every purchase I have made over the past 12+ years. More
Took 4. 5 hours for simple annual inspection and new tires. If I had it to do over I would have declined to purchase tires there. Added over two hours to the 5 hours for simple annual inspection and new tires. If I had it to do over I would have declined to purchase tires there. Added over two hours to the process. I was told that my car was on the rack. If so why 2 hours. Sam's Club can install tires in 20 min if it is already on the rack. Your representative at the service desk aaron was very polite. This delay wasn't his fault. I felt sorry that he had to hear the complaints for poor scheduling and shop floor time management. More