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Spitzer CDJR Mansfield

Ontario, OH

4.8
1,302 Reviews
The Spitzer Kia Chrysler story is a long one. We have been in the automotive industry for over a century, providing the best car-buying experience possible to drivers in the Mansfield area and all of Ohio. Spitzer Kia Chrysler is home to all of the best models offered by Kia, Chrysler, Dodge, Jeep and Ram. Our significant size ensures we offer all of the models our customers are looking for. Our Kia lineup includes popular models like the Optima, Sorento, Sportage and Soul. Customers in the market for something a little more rugged will enjoy taking the Ram 1500, Jeep Grand Cherokee or Jeep Wrangler for a test drive. Anyone looking for comfort and luxury will enjoy the confines of the iconic Chrysler 300. Spitzer Kia Chrysler has been providing the best customer service experience for over 100 years, and we will not be stopping anytime soon.
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1777 W 4th St

Ontario, OH

44906

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Showing 1,302 reviews

November 24, 2024

Very pleased with my service experience. Provided a rental car, which I very much appreciate. I stopped buying cars from my previous dealership because they took away this convenience for my More

by bbraffor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

Fast service friendly would recommend to any body for service had done when they said More

by RONKTOWING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

Trusting and caring staff. From the start until completion, you will leave satisfied and happy you chose Spitzer of Mansfield. More

by wldwrdwky1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Nothacker
November 22, 2024

Service Dept is AMAZING ! I was not “thrilled” with interaction with sales within the dealership More

by careymransom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aric Studer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

The team was helpful and worked quickly to complete my service. I was in and out faster than I expected. More

by goodguysloose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
3.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your positive review! We are glad that our team got your automotive needs taken care of- quickly and efficiently. Please do not hesitate to give us a call if you ever have any further questions or concerns.

November 20, 2024

I really like this dealership. All my newer cars I've gotten over the years, Anthony McQueen has made me feel comfortable, made me feel heard in what I wanted in a car. Financials More

by 046092
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Spitzer CDJR Mansfield responded

Thank you for leaving us this positive review and recommendation! It is always our goal to ensure our guests are comfortable with their visit, and we are delighted that Anthony provided you with the quality care that you deserve. Congratulations on your new ride!

November 20, 2024

I always get the best service at Spitzer CDJR. I trust him to do the work and take care of my vehicle properly More

by MJ23LUVR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parker Laws 5 stars
Nov 21, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! We are overjoyed that our team consistently takes exceptional care of you and your automotive needs. it is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

November 20, 2024

Excellent customer service. I would definitely recommend others to come to Spitzer Kia. Thanks again! More

by bgabler1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake
Nov 21, 2024 -

Spitzer CDJR Mansfield responded

We appreciate your positive review and recommendation! We are happy to hear that our team provided you with 5-star service throughout your visit. We hope that you continue to choose us for all of your future automotive needs!

November 19, 2024

You said my lug nuts were swollen and wanted to charge me 308$ I took to another shop got them off no problem in 15 minutes matter of fact and only charged me 50$ I will not be back for any service after thi More

by Barbara knipp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician greg i think don't know his last name
November 19, 2024

Alan was very helpful and knowledgeable. We felt that he went above and beyond to get us what we were looking for. More

by KELLYS2U
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Beran
Nov 21, 2024 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with us! We are delighted that Alan provided you with the A+ service that you so much deserve. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

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