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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

Overview
Reviews
Vehicles
4.6
1,305 Reviews
Call Dealership (614) 888-2331
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,305 reviews

December 03, 2024

My sales person was Rachel, she made sure we left with a good deal and a good car! 10/10 recommend. More

by jadn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
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Dec 07, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

On a heck of career path and thrilled to see Rachael continue to prove her worth month in and month out. Thank you Jadn for the business and it's got to feel good getting the car shopping completed before the craziness the holidays bring. Glad to hear the deal went smooth and thank you for taking the time to review! -Justin Harmon (General Manager)

December 02, 2024

I haven't had a more pleasant experience with any other car dealership in all my 60 years. I was greeted at the door by a salesperson named Katie. Warm and friendly, she introduced herself and asked how sh More

by Tonya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie, Scott Staats
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Dec 02, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great story Tonya and it's employees like Katie that make my job much easier. Finishing only her 2nd full month here at Caldwell it's clear that Katie is the real deal.....but more importantly, the feedback, like yours Tonya, let's us know that she is doing the right things for the customers. Means a lot to get the feedback Tonya. Thank you for the business and your review! -Justin Harmon (General Manager)

November 30, 2024

The worst dealer on earth. I was there for oil change but I left with a massed up car that they could not fix. All light on the dash came out and they had couple of days and th More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wendy Swartz, Todd Montgomery, Cody Mudd-Curtis
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Dec 02, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Sorry to see your review. After speaking to the service manager I understand that your vehicle has quite a few issues and certainly not the result of an oil change. I can assure you we do not cause issues to vehicle while in the shop and if we make a mistake, we will always make it right. -Justin Harmon (General Manager)

November 29, 2024

Very impressed with the service done and people very nice and helpful. I will continue to bring my car in for service in the future More

by tiltlinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
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Dec 02, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Linda. Very happy to have Rodney as part of the team. His professionalism is not something he turns off when punching out, a genuinely nice person. Appreciate the business and the kind words Linda. -Justin Harmon (General Manager)

November 24, 2024

Very nice well maintained. Sales was great would recommend if they have something you are looking for!!! More

by James Gabbert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Diddle, Nick Brown
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November 22, 2024

Tyler Plas and Rachel was very helpful and he was very informative. He made it possible for us to leave here with a rdx today. Thank you. Regards, Laura Zigman More

by Ljzig5@sbcglobal.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel, Tyler Plas
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November 20, 2024

Very good salesman very helpful was able to work very good Tyler and Rachel were both very helpful, I’ll send all my friends More

by Pyro John 5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel, Tyler Plas
Report | Print
November 19, 2024

I like to think Maria Vargas for helping me finding a right vehicle and getting a better price. I will definitely recommend this dealership to my friends coworkers at my work. More

by sotochristian171
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Vergara
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Nov 20, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Maria is always working and even when she is not here she is still working on her phone. If you know Maria, you know she never stops and always a pleasure to work with. Thank you for recognizing the effort she is putting forth and hopefully we are able to meet your expectations sooner than later. Have a great week! -Justin Harmon (General Manager)

November 19, 2024

Rachel did a great job helping us. The dealership was able to find the vans we needed. More

by cjennings921
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel
Report | Print
Nov 20, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

No surprise as Rachel continues to prove she is a rock star but we always appreciate the confirmation. Thank you "cjennings" for endorsing Rachel's efforts and we all appreciate your business! -Justin Harmon (General Manager)

November 05, 2024

Quick service & nice crew! ! I would recommend them to anyone needing work done in Columbus area. More

by Herb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Swartz, Todd Montgomery, Cody Mudd-Curtis
Report | Print
Nov 09, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Herb. We have had a new manager here since the start of the year and very proud of the accomplishments. We are receiving double the organic 5 star reviews in service and shows not only in reviews, but manufacture surveys as well. We have always had some talented technicians and nice to know the advisors have upped their game as well. Thank you Herb for the business and taking the time to review. -Justin Harmon (General Manager)

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