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Acura Columbus

Dublin, OH

4.9
2,976 Reviews
If you're looking for an Acura, visit Acura Columbus! Ohio's Original Acura Dealer. Family owned since opening in 1986. We want your experience with us to be Transparent, Easy and Fun. 100% of Acuras are now built in Ohio, so as we like to say, Buy Acura, Buy OH-IO! Have questions? Give us a call, email or TEXT anytime! Thanks, John Connelly Owner/Acura Columbus johnconnelly@acuracolumbus.com
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4340 West Dublin Granville Road

Dublin, OH

43017

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Showing 2,976 reviews

November 08, 2024

Seamless and enjoyable service experience from booking, drop off, updates and pick up. Exceptional customer service from Clayton who ensured all concerns were addressed and kept me in the loop at times More

by David Gachie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Acura Columbus responded

Great to read - I am glad Clay could help! Thanks for your trust. We appreciate it. Thanks, John Connelly Owner/Acura Columbus

November 06, 2024

Excellent service from the time you make a call, to the scheduling, your arrival and your departure. By far the best automotive service dept I have experienced. More

by Brian.strayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Acura Columbus responded

Super nice - thank you! We really appreciate it. Thanks, John Connelly Owner/Acura Columbus

November 01, 2024

The staff was very friendly, professional, and knowledgeable about their products. Ryan was very kind and helpful, and did not pressure me. More

by christasteiger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam McHale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ouzts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Acura Columbus responded

Good to read — thanks! Enjoy the new car! - John Connelly Owner/Acura Columbus

November 01, 2024

The quality of service was absolutely excellent. Initially their pricing was wrong, and the value of service was underestimated; because of this, the service representative offered a coupon due to t More

by KBD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Acura Columbus responded

Thank you and I am glad Todd was able to help. We appreciate your trust. - John Connelly Owner/Acura Columbus

October 31, 2024

Thanks for helping me to decide to choose Tesla instead Acura zdx, Tesla is 10 years ahead of Acura in EV market. More

by Moha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Shay
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Quick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam McHale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vaughn Lockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Acura Columbus responded

I have repeatedly tried to get it touch with Mr. Hamed to no avail. Nonetheless, I hope he has good fortune in finding the right vehicle to fit his needs. If anything changes, please just let me know. Some new incentives on the ZDX this month that might be of assistance to getting a deal done. Thanks, John Connelly Owner/Acura Columbus

October 29, 2024

Steve was very knowledgeable, responsive and great to work with throughout my consideration of purchasing a new 2025 TLX. Very much appreciated his approach to salesmanship. More

by LOB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Acura Columbus responded

Glad you got a TLX and that Steve and Jon could help. Enjoy the new car! Thanks, John Connelly Owner/Acura Columbus

October 24, 2024

Very friendly atmosphere with no pressure to buy when looking for a car to purchase More

by Buckstt20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Acura Columbus responded

Makes me happy to read that - I am glad. Thanks for the opportunity! - John Connelly Owner/Acura Columbus

October 21, 2024

I took my '23 TLX in for service. The service department was quick, and efficient. The waiting room was comfortable and had lots of drink choices to choose from. More

by jjmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Acura Columbus responded

Very nice! Thank you so much for sharing. Have a great week! - John Connelly Owner/Acura Columbus

October 15, 2024

Personable and efficient. Worked with me to get the best price for my vehicle. Great job! More

by Selena.abbington
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Acura Columbus responded

Thanks Selena! Glad Greg, Matt and Jon could help. Enjoy the new car! - John Connelly Owner/Acura Columbus

October 15, 2024

Everyone was nice. They were knowledgeable and did a good job at explaining the cars and helping us weigh our options. Hunter and Sam were great! More

by captainken7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam McHale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Acura Columbus responded

Thanks for the kind note - enjoy the new car! Glad Hunter and Sam could help. - John Connelly Owner/Acura Columbus