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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

Overview
Reviews
Vehicles
4.6
1,281 Reviews
Call Dealership (614) 888-2331
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,281 reviews

October 31, 2024

Derrick was really great to work with, great personality and very helpful had a lot of patience and made sure I was getting into a vehicle that I absolutely loved. More

by Sabrina_McCann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Brown, Derrick Philson
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October 30, 2024

Tevin was great to work with. He took his time explaining everything and was not pushy. More

by Sgiannetto25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Warranty department
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Oct 30, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear some feedback from Tevin. Never hear anything bad but nice to know when his efforts are appreciated. Thank you for the business and 5 star review! -Justin Harmon (General Manager)

October 30, 2024

Excellent service! Mr. Jorge was very helpful in helping me buy my first car. I would definitely come back! More

by Jael Ulloa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Vergara, Timothy Diddle, Jack Bowshier, Nick Brown, Camille Dephillips
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Oct 30, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Now leading the pack with online surveys and raving reviews we are certainly fortunate to have Jorge as part of the team. Thank you Jael for your business and review! -Justin Harmon (General Manager)

October 26, 2024

Tim was super helpful in showing me the car with a video before driving two hours to check it out. When I got there it was even nicer than expected and purchased same day. They even held my other car a fe More

by Ladkins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Diddle
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Oct 28, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great story Ladkins and we appreciate you highlighting the efforts from Tim and the team. Normally we don't hold vehicles (frankly someone inevitably gets frustrated regardless) but sounds like this was the right decision. Thank you for the summary and the business! -Justin Harmon (General Manager)

October 25, 2024

We had a 1st time great experience with the dealer. Meet all our needs Great service More

by Cohavoc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield, Timothy Diddle
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Oct 28, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Never gets old hearing from happy customers. Appreciate you taking the time to write Cohavoc and thank you for your business! -Justin Harmon (General Manager)

October 24, 2024

Miles was attentive and knowledgeable throughout the entire purchasing process. Concerns were addressed quickly . Very positive experience. More

by Sshepard79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miles Ray
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Oct 28, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear it SShepard79. Miles continues to polish his process and always happy to hear it's well received. Thank you for the business and taking the time to leave a review! -Justin Harmon (General Manager)

October 24, 2024

Honest and straightforward. My sales consultant was personable without being pushy. Will come back here if I’m in the market for another car. More

by so1307
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield, Scott Staats
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Oct 28, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for highlighting the experience. Really proud of the team (including Dino and Scott) working hard everyday to represent the company and product well. The business has gotten more difficult with the economy in general (price of vehicles, interest rate, inflation), but folks still need vehicles and we want to have the opportunity to help. Appreciate the opportunity and taking the time to write. -Justin Harmon (General Manager)

October 21, 2024

Helped me find something that was right for me. Monthly payment, size and options and overall great service More

by Autumn.pauley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miles Ray
Report | Print
Oct 21, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Autumn! Truly the goal to make the experience as painless as possible, happy to hear Miles was able to accomplish that for you. Hope the Fall is treating you well and thank you for the business and review! -Justin Harmon (General Manager)

October 19, 2024

Cory is very great . Please to meet and friendly . Helpful. Would recommend. Great customer service More

by Lalaina.hearndon
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Cory Brown
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Oct 21, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Man, this guy came out of nowhere! Cory started here litterally les than a month ago and never have I seen someone immediately sprint from the day he was hired. Number 1 in sales this month by 4.5 vehicles and averaging .92 cars sold per day. Fortunate to have someone with the work ethic he has. Thank you Lalaina for highlighting his efforts. If the stats mentioned earlier did not sell us on him, your review certainly does. Appreciate your business and taking the time to leave a 5 star review! -Justin Harmon (General Manager)

October 17, 2024

They seem to be somewhat disorganized. There seemed to be many employees wandering around with nothing to do. The communication concerning our purchase could have been better or even giv More

by Trainman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
Report | Print
Oct 18, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate the feedback. Biggest Pet peeve and something that appears to be plaguing all businesses, shear laziness. I can't stand it! We talk about it constantly and unfortunately had to let quite a few people go because they just want to bury their face in their phone or computer. We will continue to stay on top of this and I appreciate you taking the time to express your observation. -Justin Harmon (General Manager)

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