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Spitzer CDJR Mansfield

Ontario, OH

Overview
Employees
Reviews
Vehicles
4.8
1,262 Reviews
The Spitzer Kia Chrysler story is a long one. We have been in the automotive industry for over a century, providing the best car-buying experience possible to drivers in the Mansfield area and all of Ohio. Spitzer Kia Chrysler is home to all of the best models offered by Kia, Chrysler, Dodge, Jeep and Ram. Our significant size ensures we offer all of the models our customers are looking for. Our Kia lineup includes popular models like the Optima, Sorento, Sportage and Soul. Customers in the market for something a little more rugged will enjoy taking the Ram 1500, Jeep Grand Cherokee or Jeep Wrangler for a test drive. Anyone looking for comfort and luxury will enjoy the confines of the iconic Chrysler 300. Spitzer Kia Chrysler has been providing the best customer service experience for over 100 years, and we will not be stopping anytime soon.
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1777 W 4th St

Ontario, OH

44906

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Showing 1,262 reviews

September 23, 2024

Good place to deal with Good people and service work was done when told it would be More

by ACOGAR77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Conley
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Sep 24, 2024 -

Spitzer CDJR Mansfield responded

Providing quality and efficient service is so important to us here at Spitzer CDJR Mansfield and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that the work was done when told it would be. We wish you safe travels until we meet again!

September 23, 2024

Colton was fantastic! Great service! I will definitely be coming back again for service when needed! More

by bridgetann825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Conley
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Sep 24, 2024 -

Spitzer CDJR Mansfield responded

We are grateful for you leaving Colton this flawless review! We are thrilled to hear that Colton took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that he was fantastic. We look forward to serving you again in the future when the time comes.

September 22, 2024

Courteous staff, job completed in a timely manner, complimentary car wash, fair pricing. item backed with warranty More

by Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

Spitzer CDJR Mansfield responded

Amanda, Thank you for leaving us this fantastic review! We are glad to hear that our team took amazing care of you and your automotive needs. We are happy to know that they were courteous and completed your service in a timely manner. Please do not hesitate to let us know how we may be of further service to you.

September 22, 2024

This was by far the smoothest car buying experience I've ever had. I went in for one particular and ended up looking at several, so shoutout to Maria for being patient and running around for me. I will happ More

by Willky52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Dienes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

Spitzer CDJR Mansfield responded

Wilky, We greatly appreciate you for leaving Maria this spectacular review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Maria could provide you with top notch service. We are delighted to know that she was patient and ran around for you. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Spitzer CDJR Mansfield team!

September 21, 2024

I made my appointment online so I went to Kia and it wasn't that side. Then was going to use the coupon they sent guess I can’t use it because the VIN number doesn’t match. But the VIN number doesn’t ma More

by BOONS_20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Spitzer CDJR Mansfield responded

Providing outstanding and quality service is so important to us here at Spitzer CDJR Mansfield and we are glad that our teams efforts could meet your satisfaction! We are sorry for the trouble you faced during your service here. Please contact us here at the dealership and ask for the Service Manager to see if there is anyway we can help. Thank you we wish you safe travels until we meet again!

September 20, 2024

I have been coming to Spritzers for service since I purchased my 2016 Dodge ram and have been completely happy with with the dealership. More

by OPOSUMN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Spitzer CDJR Mansfield responded

OPOSUMN, We are grateful for you leaving us this extraordinary review! We are thrilled to hear that our team took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that you have been completely happy with us. We appreciate your continued business with us. We look forward to continue serving you and your future automotive needs for many more years to come.

September 17, 2024

I have been looking for this specific car for two months and have had bad experiences at different dealerships. When I saw this dealership online I felt like this was the one. I had an appointment with and More

by Zephanyan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Remington Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Spitzer CDJR Mansfield responded

Zephanyan, we couldn't be more pleased that you found our dealership to be trustworthy for your big upgrade excellently guided by our expert Remington of Spitzer CDJR Mansfield! Your recommendation takes us to a new level and we extend our wishes for joy and safety in your new Dodge!

September 17, 2024

Fast easy experience with no surprises good deal on my vehicle. Very informative on details on the details of the vehicle. More

by AMYDNA07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane
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Sep 18, 2024 -

Spitzer CDJR Mansfield responded

We greatly appreciate you for leaving us this spectacular review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they were very informative on the details of the vehicle. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Spitzer CDJR Mansfield team!

September 17, 2024

I was very pleased with the help I received from Anthony and with the treatment that I received in total to make sure I got the deal I wanted More

by RENYE3550
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2024 -

Spitzer CDJR Mansfield responded

RENYE, Thank you for leaving Anthony this positive review! We are so appreciative of the opportunity to work with you and we are glad that Anthony could provide you with A+ service. We are happy to know that he made sure you got the deal you wanted. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Spitzer CDJR Mansfield team!

September 16, 2024

Vehicle was brought in for a Fuel issue. They spent 30 days 4 rounds of diagnostic, and $6660.52 without correcting the issue it was brought in for. They replaced the DPF, fuel lift pump, Tu More

by LBuck179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Gilliam
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Studer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2024 -

Spitzer CDJR Mansfield responded

We are sorry to hear of your disappointment with your service experience here at Spitzer CDJR Mansfield. We sincerely apologize for any services that may have been missed. Please contact us here at the dealership and contact the General Manager to see how we can help. Thank you!

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