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Craig Smith Chevrolet

Galion, OH

Overview
Employees
Reviews
Vehicles
4.8
113 Reviews
Craig Smith is a second-generation dealer. His father and uncle started in the new car business in 1963 in Dekalb Illinois. The family sold their store in Illinois in 1975 and moved to Florida where they operated a new car dealership until 1994. Market changes and a new overpass built in front of the Florida dealership dictated a change for The Smith Family. The dealership was sold, and Craig Smith found the Galion Ohio point to be just what he was looking for. Craig Smith Auto Group was opened in May of 1995 selling Chevrolet, Pontiac, Oldsmobile and Buick. The dealership is now known as Craig Smith Chevrolet Buick. Its focus is employee and customer satisfaction.
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7459 OH-309

Galion, OH

44833

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Showing 113 reviews

July 29, 2024

Great to work with. Highly recommend. Made the process of getting a nice vehicle easy More

by Dustinj8855
Recommend Dealer
Yes
Employees Worked With
Tony Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George
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Aug 02, 2024 -

Craig Smith Chevrolet responded

Congratulations on your purchase Dustin! This must be an exciting time for your family. Thank you so much for coming to our dealership and allowing Chris to "make things happen". Enjoy!

July 27, 2024

Have always had a good experience with the dealer department 3 cars ... Getting cars worked on there not so much More

by Doug
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Craig Smith Chevrolet responded

I am truly sorry to hear this Doug. We will share this with service and make sure this doesn't happen again.

July 26, 2024

The place was super clean and spacious. The lot was filled with a ton of great deals. I had to bring my 16 month old with us to car shop and everyone there was wicked awesome with her. Will More

by Chanda.groves
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Financial office guy lol
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Aug 02, 2024 -

Craig Smith Chevrolet responded

Congratulations Chanda and Willow on your new vehicle. We understand that life happens and bringing your daughter to the dealership was necessary. We will always work with you to make sure we answer your questions and make sure Willow is enjoying herself also. Thank you so much Chanda and enjoy!!

July 19, 2024

Chris and Tony did a great job helping us get our third vehicle from Craig smith Chevrolet. We are very pleased with our experience! More

by mra54cwa48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2024 -

Craig Smith Chevrolet responded

3rd vehicle, WOW! Thank you so much for your loyalty to our dealership. We appreciate this more than you know. Thank you for allowing Chris and Tony help you with this important purchase.

July 12, 2024

Chris and Tyler were super helpful through a stressful situation! The put their dedication into helping us and getting what we want! More

by autumnhinds21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Brown
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Jul 24, 2024 -

Craig Smith Chevrolet responded

That's what our mission is at Craig Smith, giving you a home town feeling with explanation and a stress free experience. Thank you so much for allowing Chris and Tyler to help you purchase your new SUV.

July 10, 2024

The sales personnel were very polite and very professional in every aspect of their job I really enjoyed their mannerisms, I would certainly returning and purchase a vehicle in the future, Chr More

by Jstone8951
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2024 -

Craig Smith Chevrolet responded

What a gorgeous truck! Thank you so much for sharing your experience with our dealership and especially Chris. We are here should you need anything in the future.

July 10, 2024

I appreciate the patience and kindness I received in doing business with Chris. Thankful for his willingness to take the time and work with me in all the details! More

by Idea027
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The finance manager (sorry i forgot his name!) and Alissa Carey recommended working with your company.
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Jul 11, 2024 -

Craig Smith Chevrolet responded

Chris is great with his customers and treats them like family each and every time. It's most important that you understand the process and all your questions are answered. Great hearing that Chris knocked it out of the park again. Thank you so much and enjoy!

July 10, 2024

They helped me get into the vehicle I was looking. Went very well and Chris was very helpful. More

by rlfritzy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2024 -

Craig Smith Chevrolet responded

This is exactly what we love to here! Congratulations on the purchase of your new truck! We know you will enjoy it and we are here for any service needs. Thank you!

July 10, 2024

Chris delivered everything I ask for. In and out quick. Nice and clean there also. More

by Tammy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Woodruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2024 -

Craig Smith Chevrolet responded

This is a great share of your experience! What a sharp Jeep! So glad to hear we met your needs because you are what was important. Thank you for choosing our dealership!

July 09, 2024

Glad they made the deal for me. Maybe could have gone better. High depreciation seen. More

by Chuck Larkin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Financial advisor (?) personable.
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Jul 11, 2024 -

Craig Smith Chevrolet responded

We take all comments to heart and will work on making sure we address these issues. We never want the process to be difficult in any manner. Thank you for your business!

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