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Woody Buick GMC of Gurnee

Gurnee, IL

4.9
98 Reviews
Woody Buick GMC is a family-owned and operated dealership group that currently has two locations in Naperville and Gurnee, Illinois. We have been serving the Chicagoland area since 1998, and we are proud to be one of the largest Buick and GMC dealerships in the state. Woody Buick GMC is a leading provider of new and used Buick and GMC vehicles. We also offer a full range of services, including sales, financing, leasing, parts, and service. Our team of experienced professionals is dedicated to providing our customers with the best possible experience. We are committed to providing our customers with the best possible value. That's why we offer a wide selection of new and used vehicles at competitive prices. We also offer a variety of financing options to fit your budget. In addition to our commitment to value, we are also committed to providing our customers with the best possible service. Our team of experienced professionals is dedicated to helping you find the right vehicle and providing you with the best possible service. We invite you to visit either of our dealerships to experience the Woody Buick GMC difference. We're confident that you'll be glad you did. Our Values At Woody Buick GMC, we believe in the following values: • Excellence: We strive to provide our customers with the best possible experience, from the moment they walk into our showroom to the moment they drive away in their new vehicle. • Integrity: We believe in doing the right thing, even when it's not the easy thing. We are honest and transparent in all of our dealings with our customers. • Service: We are committed to providing our customers with the best possible service. We are always available to answer your questions and help you find the right vehicle for your needs. • Community: We are proud to be a part of the Chicagoland community and are committed to giving back to the community. We're here to help you make the best decision for your automotive needs. Contact us today to learn more.
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5589 Northridge Dr

Gurnee, IL

60031

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Showing 98 reviews

June 15, 2024

This was our first visit to Woody Buick/GMC. I'm 77 years old and have bought several cars in my lifetime. This was the best experience. Our sales representative, Jarvis Jackson is the primar More

by freddyk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarvis Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Nick was wonderful! Got me in my dream truck 2024 GMC Terrain! I really appreciate it! Thanks Nick! More

by Isela C Medina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Smoot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Woody Buick GMC of Gurnee responded

Amazing news, Isela! We're thrilled to hear that Nick was able to help you get into your dream 2024 GMC Terrain. Your appreciation means a lot to us. Enjoy your new ride, and if you ever need anything else, don't hesitate to reach out. Safe travels!

June 10, 2024

I bought a car here after being involved in a car accident a week or two before and having my car totaled. I bought my last vehicle from the Anthony GMC dealership in Gurnee less than 3 years ago and More

by Very dissatisfied
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Emanuel Haro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Woody Buick GMC of Gurnee responded

Thank you for taking the time to share your feedback. We are sorry to hear about your recent accident and hope you are doing well. We recognize the importance of a well-trained sales staff, and we will be implementing additional training to ensure all team members are fully equipped to assist our customers effectively. We understand your preference for a specific finance company and the disappointment with the APR rate offered. We aim to provide competitive financing options and respect our customers' choices. To discuss your experience further and work towards a resolution, please message us your contact information so that we can reach out. Your satisfaction is important to us, and we would like to ensure we address all your concerns.

June 06, 2024

Mike rancharan was very imformative and helpful provided all answees and seems well experience in th field thats your guy if u want to buy a vehicle from this dealeship. Great job More

by giovanninovelo35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Rancharan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Woody Buick GMC of Gurnee responded

Thank you, Giovanni, it’s great to hear that you had a memorable car-buying experience with Mike! Rest assured, that we will take your comments for further encouragement within the Woody Buick GMC of Gurnee team. We hope you never hesitate to reach out should you need future automotive assistance, our team would love to be of service again. Enjoy your new GMC!

June 05, 2024

Mike was very helpful and knowledgeable, was able to make the whole process of purchasing a new vehicle go very smoothly. Would highly recommend GMC in Gurnee to anyone More

by kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Rancharan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Woody Buick GMC of Gurnee responded

Thank you for your glowing recommendation, Kevin! Reviews like yours inspire our Woody Buick GMC of Gurnee team to continue going above and beyond for our customers and Mike is a wonderful person who exemplifies this quality to the fullest! Know that, whether it be for a car-buying or service experience, our team is always more than happy to assist you!

June 04, 2024

Great customer service and sales, definitely recommending family to come and see the many options. More

by jordani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Rancharan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Woody Buick GMC of Gurnee responded

Jordani, we are grateful to have you as part of the Woody Buick GMC of Gurnee family! Thank you for sharing your kind recommendation about our customer service and sales to your family. It means the world to our entire team. We look forward to serving you all again soon!

June 03, 2024

Second vehicle purchase from woody and I’m taken care of every single time. I will continue to purchase my vehicles from woody and keep bringing them my business More

by jose rivera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Woody Buick GMC of Gurnee responded

Thank you so much for your continued support and loyalty, Jose! We're thrilled to hear that Woody Buick GMC of Gurnee has taken great care of you with both of your vehicle purchases. Your trust and repeat business mean the world to us. We look forward to serving you again in the future and continuing to meet all your vehicle needs!

June 01, 2024

Coming into a dealership I was a bit overwhelmed but once arrival we were greeted by Mike and he immediately made us feel welcomed. He is very knowledgeable and easy going. He definitely made this experience More

by Lizbethggil66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Rancharan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Woody Buick GMC of Gurnee responded

Thank you for sharing your experience, Lizbeth! We're delighted to hear that Mike made you feel welcomed and comfortable from the moment you arrived. It's great to know that his knowledge helped make your visit enjoyable. We'll be sure to pass along your kind words to him. We wish you the best and look forward to seeing you again in the future!

June 01, 2024

I reallly like working with Mike rancharan he speak Spanish a really good guy ,I recommend woody Buick gmc More

by gomez8600
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Rancharan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Woody Buick GMC of Gurnee responded

Thank you for the amazing recommendation, Gomez! It’s inspiring to know that we’ve made a positive impact on you! Our staff is passionate about providing top-notch customer care for our guests and it's awesome to know this passion continues to shine through! Mike is a wonderful example of what it looks like to put customer relationships and trust above all else. Here at Woody Buick GMC of Gurnee, we appreciate you and look forward to assisting you on your next visit!

May 30, 2024

Eduardo was great! He was able to provide excellent customer service, patience, and support in walking me through buying the car of my dreams! He turned what usually is More

by Rosaortizr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Everardo Fajardo
May 30, 2024 -

Woody Buick GMC of Gurnee responded

Thank you for sharing your wonderful experience with us, Rosa! We're thrilled to hear that Eduardo provided you with excellent customer service, patience, and support throughout the car-buying process. We understand that buying a car can be stressful and at Woody Buick GMC of Gurnee, we rejoice in knowing our team provides smooth experiences for our guests! We're proud to have him on our team and delighted that he could help you find the car of your dreams. We hope you enjoy your new GMC and we look forward to serving you in the future!

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