Victory Toyota of Canton

Paid a deposit to reserve a grand highlander hybrid. They sold it before we could buy it and were slow to give our deposit back. Would recommend going to a different dealer if you're looking for a car y They sold it before we could buy it and were slow to give our deposit back. Would recommend going to a different dealer if you're looking for a car you need to reserve in advance. More

This dealer tries to sneak in mandatory add-ons and "high demand" markups that add thousands to the sales price. They refuse to remove their bogus add ons. Very unhappy with the experience here. demand" markups that add thousands to the sales price. They refuse to remove their bogus add ons. Very unhappy with the experience here. More

If you’re a young couple looking for a straightforward car buying process, without the haggling back and forth, this might not be the place. My fiancé and I had high hopes when we scheduled a test drive car buying process, without the haggling back and forth, this might not be the place. My fiancé and I had high hopes when we scheduled a test drive for a RAV4. Sadly, we spent too much time waiting around. Even with our appointment, there was a lengthy delay before our drive due to some internal confusion. While the test drive was good and our salesman was informative, the post-drive process was tedious. We waited a long while just to see the final price, only to find an unexpected $7,000 in added unnecessary fees. I’m not talking about sales tax and Secretary of State ($4995 of the $7K is the up-charge due to the scarcity of the RAV4 units on the market). Initially, they said these fees were fixed, but changed their tune when we showed hesitation. The entire visit took nearly 3 hours, much of it feeling unnecessary. Appreciated the test drive, but the overall experience was far from efficient. Sorry Toyota Victoria. We might go on Carvana and skip all the salesman interaction 👍 More

Warning do not do business with VTC this place charges me $2000 upcharge for a gps tracker told me it was "free" originaly, i didnt notice till it was too late. Make sure to do your research and watch some v $2000 upcharge for a gps tracker told me it was "free" originaly, i didnt notice till it was too late. Make sure to do your research and watch some videos about how to negotiate with these scam artists if you end up going here More

Oil was not changed properly. Later, discovered that air and cabin filters were not "cleaned" as claimed. Had problems in past with tires not being rotated as claimed. Nothing but Later, discovered that air and cabin filters were not "cleaned" as claimed. Had problems in past with tires not being rotated as claimed. Nothing but excuses from dealership. I no longer trust them at all, won't do business with them and won't recommend. More

Dealing with Victory Toyota is similar to dealing with every negative stereotype about automobile dealers. Salespeople, sales manager and general manager are insulting applying every shady method includin every negative stereotype about automobile dealers. Salespeople, sales manager and general manager are insulting applying every shady method including not giving an actual price. They highly undervalue trade ins and overvalue all their vehicles including charging over sticker. Despicable. More

The salesmen are the greatest. Very knowledgeable about Toyota products. Thank you to the service department for taking such good care of our 4Runner Very knowledgeable about Toyota products. Thank you to the service department for taking such good care of our 4Runner More

On August 2021 I went to 2 dealers for toyota, to see which one would give me a better price deal to lease a car. At Victory Toyota of Canton we Agreed upon on a price that is a little better than the which one would give me a better price deal to lease a car. At Victory Toyota of Canton we Agreed upon on a price that is a little better than the other dealer, but i choose to put a deposit and go with Victory Toyota of Canton because the promised a 3 weeks timeline to get the car. After 3 weeks they said factory sold the car to a different place and asked me to wait another month Then after that they said there is a shortage and that they are not making enough cars and that it should take few month more. It should be noted that i had to keep calling for updates and they would not call themselves. I kept going and they give me dates until yesterday 9/15/2022 where they said old price is not valid anymore even though i made the deposit back on 2021 and price was already sit. The new price for the lease was up %63. I would suspect that dealer did all that so that I don’t get the car with the deal made at the beginning. They not only lied about it and did not keep the promise, but also caused me to keep waiting until now which made me loose money cause if I bought any car back then it would’ve been cheaper for me. I know for sure i will not be back at this dealer again. And i will advise close friends and family not to go there because they won’t be happy at the end. Finally, if this dealer promise you something and give you a useless reason for not filling it then look for a different dealer cause they will never do. Customer satisfaction is sometimes they do not care about. It is all about them making money out of people. -this based on my experience with this dealer-. More

Don’t shop with this Dealership, Jackson Tanner was my Sales Person, who lied to me right to my face, He told me that any vehicle that I purchased from here WILL INCLUDE An ADDITIONAL $5000 package that I Sales Person, who lied to me right to my face, He told me that any vehicle that I purchased from here WILL INCLUDE An ADDITIONAL $5000 package that I don’t want. I went into this dealership Because I was looking for my Tundra Limited with TRD Package. $60,0000 with TRD. This dealership is trying to steal, in my opinion an extra $5000 from me by adding an additional package to my vehicle that I do not authorize. I immediately told him that I do not want that additional package on my vehicle. He states every vehicle come with this additional package. This dealership is a Dishonest Dealer, in my opinion. I would never shop at this dealership again. And I WILL NOT RECOMMEND any one else shop here as well. Purchasing a vehicle should not result in the Con or Scam! RUN 🏃 1) Toyota of Ann Arbor is the best Toyota dealership in Metro Detroit. More

Unprofessional staff forget to put back the engine cover after oil change i will lose my 2020 car for this after oil change i will lose my 2020 car for this More