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Southern Hyundai Newport News
Newport News, VA
864 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Hyundai Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 864 reviews
June 18, 2024
I have not yet had a repair completed, however the experience I received this far was good. Personally I believe Hyundai could do a better job explaining what types of thing might be coved under warra experience I received this far was good. Personally I believe Hyundai could do a better job explaining what types of thing might be coved under warranty. Initially I was simply told it would be $200 for diagnostics, And if I had an extended warranty, as the car was not under warranty with 80K+ miles (partially) I think Initially Southern could have done a better job explaining that. Relative minor, but always communication is the breakdown. More
by jeffwoodtt
Verified Customer
Helpful June 16, 2024
The staff was very helpful with figuring out the issue we were having and promptly fixed it with clear communication. were having and promptly fixed it with clear communication. More
by Brittpowell24
June 16, 2024
I went in yesterday after calling for a week to speak to a Manager. My fluids were not topped off from my last appointment, the gentleman behind the counter said, that was 2 months ago. I said right. He sai a Manager. My fluids were not topped off from my last appointment, the gentleman behind the counter said, that was 2 months ago. I said right. He said what I would have done. I said stop right there, don't tell me what you would have done, cuz I'm not you. What should have been done was the fluids should have been topped off. More
by joshaun108
Employees Worked With
N/A
June 15, 2024
Fantastic service, would go again, car is still under service warranty, so thats nice, wish they had bagels and a toaster in the lobby service warranty, so thats nice, wish they had bagels and a toaster in the lobby More
by Max
Employees Worked With
June 15, 2024
Great service, concise and great customer service. Also great facility very polite employees. Everything was great Also great facility very polite employees. Everything was great More
by rapuertorico
June 15, 2024
Everyone was very nice and answered all my questions. They would follow up with me to make sure I didn’t have any other questions and didn’t push me one way or another. They would follow up with me to make sure I didn’t have any other questions and didn’t push me one way or another. More
by ALEXISJAMES2117
June 14, 2024
Excellent kind Staff, have been dealing with Chris and Brenda for many years and they're a big reason why I continue to return, although the rest of the staff are very kind and dutiful Brenda for many years and they're a big reason why I continue to return, although the rest of the staff are very kind and dutiful More
by MISTERVCF
June 13, 2024
My service advisor, Larry Fowler was very courteous and helpful. I will return for future visits as needed. Thanks again Larry for your help. helpful. I will return for future visits as needed. Thanks again Larry for your help. More
by MANICDUO2
Employees Worked With
Larry Fowler (5 stars)
June 13, 2024
The service team at the Newport News Hyundai is the #1 reason I keep going back there for new cars. Chris House and Brenda Messer are my A-level "Go To" team for all my service needs. They are prompt, res reason I keep going back there for new cars. Chris House and Brenda Messer are my A-level "Go To" team for all my service needs. They are prompt, responsive, helpful, and *always* listen to me for any and all of my concerns. Plus their attitude and patience levels are through the roof. Huge shout out and thanks -- all the time -- to Chris and Brenda! More
by davejank
June 13, 2024
First time visiting this dealership and everything went very well from start to finish. Great job everyone. Thanks. very well from start to finish. Great job everyone. Thanks. More
by TDANIEL10
