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Southern Ford
Newport News, VA
1,591 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,591 reviews
June 17, 2024
I was Very pleased with the wait time. The service writer was very friendly and polite. The service writer was very friendly and polite. More
by snukumm
Verified CustomerEmployees Worked With
Helpful June 17, 2024
Highly recommend for service, new Fords and or used vehicles. Honestly, I was a little apprehensive & concerned when shortly after we purchased our 2023 bronco sport from Hall Ford it became Southern vehicles. Honestly, I was a little apprehensive & concerned when shortly after we purchased our 2023 bronco sport from Hall Ford it became Southern. To my relief I am not disappointed, Southern has stepped up gained my trust and my business. I was pleasantly surprised at how fast they got me an appointment and how quickly they too care of a manufacturer recall. Mybabey bronco is running better then new. Thank you Southern Ford. Keep up the great customer service. My Rep this time was Stephanie and she was so awesome, friendly, professional. I always feel like I'm being taken care of like family and Southern continues with that feeling. Thank you!! More
by HOPEDOEDE
Employees Worked With
June 17, 2024
Very professional and friendly staff good customer support and service kind a efficient workers will to help support and service kind a efficient workers will to help More
by gfludd2455
Employees Worked With
June 17, 2024
Appointment was for a recall notice and routine service. In and out easy and the vehicle was ready the same day. In and out easy and the vehicle was ready the same day. More
by JSTALEY249
Employees Worked With
June 16, 2024
Helpful and nice to work with. finished in a timely manner. To bad you don’t give a car wash any more finished in a timely manner. To bad you don’t give a car wash any more More
by LINDAALLENHAIR2
June 16, 2024
The service people were very helpful and explained things clearly. There was a slight problem with my appointment not having been recorded, but they managed to fit me in anyway. clearly. There was a slight problem with my appointment not having been recorded, but they managed to fit me in anyway. More
by anne.macken
Employees Worked With
June 16, 2024
Twice this dealership has gone above and beyond meeting my service needs of their own initiative my service needs of their own initiative More
by Expedite
Employees Worked With
June 15, 2024
Thank you for everything, the service was great. My car is as good as new! My car is as good as new! More
by MAMADEE0827
June 15, 2024
The work was done quickly and the communication was excellent. Even though I lived a distance away they worked with me to get my vehicle back to me the same day. I highly recommend this business. excellent. Even though I lived a distance away they worked with me to get my vehicle back to me the same day. I highly recommend this business. More
by chmorton2
Employees Worked With
June 15, 2024
Great customer service, Stephanie is very sweet and helpful trying to squeeze me in to the schedule to get my car serviced. helpful trying to squeeze me in to the schedule to get my car serviced. More
by RSTRICKLAND74
Employees Worked With
