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Mercedes-Benz of Des Moines
Urbandale, IA
395 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience.
Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership.
We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle.
Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house.
We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 395 reviews
June 16, 2024
Called and purchased my vehicle in less than an hour. Also, I had no idea that they delivered. I was satisfied with the customer service. 10/10. Also, I had no idea that they delivered. I was satisfied with the customer service. 10/10. More
by Shad
Employees Worked With
Helpful June 15, 2024
All went well until I got home. My seat belt won't retract. Other than that it would have gotten five stars. Attention to detail. Now I have to take another trip for two hours t My seat belt won't retract. Other than that it would have gotten five stars. Attention to detail. Now I have to take another trip for two hours to get this fixed. More
by boswachter53
Employees Worked With
June 13, 2024
I’ve been taking my Mercedes station wagon here since I bought it in 2011. Nathan is great! bought it in 2011. Nathan is great! More
by di3ve
Employees Worked With
June 09, 2024
I actually had a very good experience dealing with the men at Mercedes dealership in Des Moines. My car broken down on the road and they help me with the new alternator and battery. They’re very pleasant men at Mercedes dealership in Des Moines. My car broken down on the road and they help me with the new alternator and battery. They’re very pleasant and nice to deal with and efficient with their work, thank you. More
by lonporter
Employees Worked With
Other Employees :
Brad who gave me a ride to hotel, quite the gentleman
June 05, 2024
Fast service. Quality work. I have them do service on my SLK350 and GLC300. Happy with the service department. Would highly recommend. Quality work. I have them do service on my SLK350 and GLC300. Happy with the service department. Would highly recommend. More
by Kkjohnson807
Employees Worked With
May 30, 2024
Great service. Anthony (GM) and Ben (Service) were immense help. Communication was fantastic and easy. Anthony (GM) and Ben (Service) were immense help. Communication was fantastic and easy. More
by Anchit S
Employees Worked With
May 28, 2024
Service department is great. They work together well and communicate effectively. Make customers feel welcomed. They work together well and communicate effectively. Make customers feel welcomed. More
by Paul Juffer
May 23, 2024
Friendly, courteous and informative service representative. Kept me informed. Timely service. I felt my Mercedes was in good hands. representative. Kept me informed. Timely service. I felt my Mercedes was in good hands. More
by braisch123
Employees Worked With
May 20, 2024
Every person did a super good job on the car . The person who gave us ride to the store very nice and Kindly . And Brad the person who did the papers super nice and also showed how to do the Cruis The person who gave us ride to the store very nice and Kindly . And Brad the person who did the papers super nice and also showed how to do the Cruise Control More
by Ramirezzaida
Employees Worked With
Other Employees :
I don’t know the person who gave us ride to the store
May 17, 2024
I am satisfied with the service done to my 2016 Mercedes Benz Sprinter. It was awesome! Benz Sprinter. It was awesome! More
by crispinbaseka
