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INFINITI of South Bay

Torrance, CA

4.5
1,772 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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2900 Pacific Coast Highway

Torrance, CA

90505

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Showing 1,772 reviews

June 16, 2024

The service is excellent; the people are courteous and professional. The work done on my car has always been very good. More

by MINSTEREAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Great customer and vehicle service, Edson Trujillo is a true Gem, happy customer since 2019. More

by HOYT_MARILYN
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

INFINITI of South Bay responded

Thank you for this great review Marilyn! We're thrilled to hear that you've been a happy customer since 2019 and that Edson has provided you with great customer and vehicle service. We are so lucky to have him on our team! Thank you for your loyalty over the years, and we look forward to keeping you satisfied and happy with our service for many more! Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

June 06, 2024

They have given me great service since 2018. I would recommend there service team to anyone. More

by ERIcJAM2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

INFINITI of South Bay responded

EricJAM2! Hey man, thanks so much for your complimentary review, and for being a loyal client for the past 6 years. You are a wonderful customer, and we are grateful that you have selected INFINITI of South Bay for your service needs. If there is ever anything we can do better for you, please let us know. Thank you. Carlos Robles Service Manager INFINITI if South Bay

June 05, 2024

Very good service, and they do a great job. The waiting room is comport too. More

by NELLYEGUI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

INFINITI of South Bay responded

Thank you for your positive feedback! We're glad you received good service and found our waiting room comfortable. Your satisfaction is our #1 priority, and we appreciate your kind words. Please let us know if there's anything else we can do for you! Thanks for stopping by INFINITI of South Bay! Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

June 02, 2024

MIKE PROVIDED EXCELLENT SERVICE! ! HE WAS PATIENT' AND KNOWLEGEBLE EDUCATED US ON OUR NEW QX50 ANTICIPATED OUR NEEDS! MADE OUR PURCHASE EASY BREEZY! EXCELLENT EXPERIENCE! More

by toneysuzey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Molles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

Jaime understands my car service . He took good care of it when it was there . More

by JHENDER942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

INFINITI of South Bay responded

Thank you for taking the time to leave this five-star review about your service experience with us! I am pleased that Jamie went above and beyond to care for your vehicle. Here at INFINITI of South Bay, we ensure an excellent customer experience through top-notch service and communication. Thank you for choosing us, and we hope to see you again soon! Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

May 15, 2024

Very good with customer service. Wait time was short while getting my car serviced. Thank you very much. That’s why I go to you. More

by katnmikes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hall
May 22, 2024 -

INFINITI of South Bay responded

Thank you for taking the time to leave this review! We're thrilled that you had a positive experience with our customer service and that your wait time was short while getting your car serviced. Your satisfaction is our priority, and it's wonderful to know that's why you chose us. We look forward to serving you again in the future. Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

May 01, 2024

Excellent service and knowledge about my vehicle and always ready to add more like uber and other accommodations. More

by RIKKERQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

INFINITI of South Bay responded

Rikkerq, Thank you for leaving us a great review based on our recent service visit. We appreciate your kind words and are pleased to hear that our service advisors have been knowledgeable, provided excellent service and have made you aware of many of our new services and accommodations. We are glad that you are our client and we appreciate your loyalty. Thank you. Carlos Robles Service Advisor INFINITI of South Bay

April 30, 2024

Great service all the time. The team is knowledgeable and helpful . Very pleased with each visit More

by VANESSA.HARDISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kas Yeganeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Bratcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

INFINITI of South Bay responded

Hi Vanessa, Thanks for the awesome 5-STAR review we see here on DealerRater! It is great to read that my team consistently provides great service, in that they are knowledgeable, helpful, and are able to do the job right the first time. We appreciate your business and are grateful for your loyalty. Thank you for the review. Carlos Robles Service Manager INFINITI of South Bay

April 21, 2024

My wife and I saw the car we wanted at this dealership. We drove up from 80 miles away. Both Larry and Kaz met us early, and helped us do a test drive. They were kind, caring and NEVER pressured us in an More

by anderdaa7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kas Yeganeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2024 -

INFINITI of South Bay responded

David and Carol, Thank you for the very thoughtful, heartfelt, and well-written review. I hope others looking to find a vehicle read what you have to say about your experience. This is exactly what we train, to make it easy to do business with us. Never any pressure and a positive attitude that we will work with you to make the deal that works best for you. Doing what is right the first time and doing business the client's way is how we develop long-term, lasting, loyal relationships. Please be sure to send your family and friends! Thanks! Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

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